WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
YesWelder was born from a vision to provide affordable and high-quality welding equipment to those entering and experienced in the world of welding. We didn’t want to be ‘just another welding equipment company’. The YesWelder founders wanted to provide motivation and inspiration for welders of all skill levels.
12630 N. 103rd Ave, Suite 242, 85351, Sun City, United States
My experience with Yeswelder was absolutely outstanding. I received a welder that had a small factory defect, and when I reached out for help, Ana from customer support went above and beyond. She guided me through every step of the replacement process with kindness, professionalism, and genuine care.
Ana made what could have been a frustrating situation completely stress-free. The entire process was fast, simple, and handled with impressive efficiency. Thanks to her, I had a brand-new welder in no time.
It’s clear that Yeswelder truly stands behind their products and values their customers. Ana is a perfect example of that commitment—she turned my experience into one of the best customer service interactions I’ve ever had.
Highly recommend both Yeswelder and Ana for anyone looking for quality products and top-tier support!

Reply from YesWelder
Raymond helped me diagnose an issue I was having with the plasma cutting function of my MP200 machine. Throughout the entire process he was able to provide helpful answers with pictures/videos to direct me on how to diagnose my machine. Very responsive, never waited more than 24hrs for a response. Ended up having to get a replacement unit but again, Raymond was very understanding and helpful throughout the entire process. Very impressed by YesWelder customer service never felt stressed about the situation. I would definitely recommend their products based off this interaction.

Reply from YesWelder
I would like to thank Raymond from yes welder for helping me with the problems with my welder and he definitely helped me out so thank you very much Raymond I appreciate your help Sir

Reply from YesWelder
Raymond was quick to respond and help me resolve my thought problem I was to fast not realizing it was coming from 2 different deliveries. I was like a kid at Christmas ready for my new tool . Thank you Raymond for being fast to help

Reply from YesWelder
I spent a week trying to upgrade my DP200, with different downloads. Why the other downloads wouldn't work is beyond me. I sent a text to customer service asking for a little help and a few minutes later, Ana in customer support, sent me the most recent updates and they worked great.
Thank you Ana for your support!

Reply from YesWelder
Raymon was very helpful he emailed me through out the night.I was very satisfied.He took care of everything no upsets thank you Raymond.

Reply from YesWelder
Had an issue with a helmet that I had purchased. Reported my concerns and had a response within hours. Replacement was received within 3 days- can’t ask for a better customer service. Thank you Ana.

Reply from YesWelder
I had an issue and email my problem and Ana made sure I was taken care off. Ana is extremely helpful and promptly to respond to your email and concerns.

Reply from YesWelder
Great customer service. Ana very quickly and professionally resolved a question about referrals and rebates. I appreciate the timely email replies and willingness to ensure that my concerns were addressed.
I am sold on YesWelder!

Reply from YesWelder
Raymond at yeswelder support was able to help me resolve my issue very quickly. GREAT SERVICE!

Reply from YesWelder
Very helpful and understandable. Raymond did a good job explaining me what i needed to check im my flux-135 pro. Yeswelder excellent customer service. Thank you

Reply from YesWelder
Ana did a great job of helping me. I was a little disappointed that YesWelder didn't have the screen in stock that I needed, but Ana did all she could do. Good job!

Reply from YesWelder
Website is easy to use - placing an order was a breeze. I had a question for Customer Service, and Ana was lightning fast in responding to my inquiry and resolving my issue. Highly recommend this company.

Reply from YesWelder
Bought a mp200 which was a very versatile machine but ended up having a bad board issue down the road. ANA with customer support was a great help on identifying and giving me a solution to my problem. Would purchase again just because I know she will help if I ever have issues

Reply from YesWelder
I had an issue after the filmware update on the DP200 that would not let me select 100% argon when welding aluminum and Ana helped me with those problems which was my 8 gig USB. She suggested getting a different USB and I did although I really didn't think was that but what did I know that worked like a charm. Thanks Ana. And yes my Yeswelder welds better than I can LoL. Money well spent...

Reply from YesWelder
Their machine worked great for me for a long time, until I had an issue with it. When I reached out to their customer service team about my warranty, they were quick to get the problem taken care of. Can’t complain

Reply from YesWelder
Customer service was great. Ana was very helpful and responsive to my concerns. Problem was resolved quickly and correctly.

Reply from YesWelder
Had a problem with my 211P, the feed rolls would not operate, Raymond at yeswelder took care of the problem, after him helping me do some diagnostic work, he sent me a new welder, cant ask for better than that

Reply from YesWelder
My welder arrive with a dead display and no fan. One call to tech support and they pointed me to the problem and it was an easy fix.

Reply from YesWelder
I purchased a CT2050 a few years ago and have loved all the features. Just recently had a small issue with the plasma cutter. I contacted customer service and Raymond promptly replied to me and started troubleshooting the issue. Raymond determined my machine had an internal issue and SENT ME A BRAND NEW MACHINE!!!! YesWelder is a great product, but I am now a life customer because of Raymond’s customer service!

Reply from YesWelder
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.