YESSS Electrical Reviews 

1,106
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with orders and inquiries. Many people highlight the efficient service, finding products easily and appreciating the reliable, prompt delivery of items. The ordering process is often described as straightforward, with a good selection of products available. However, some customers also noted issues with delivery, including items not being received or significant delays. Reviewers mentioned waiting longer than expected for orders, sometimes due to parts availability or problems with courier communication and tracking.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Product

Customers generally report positive experiences with the products, often highlighting their quality and... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and the... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick, efficient, and smooth... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with YESSS, Electrical and also ordered a HIKMICRO carrying pouch.Ihave to say having trawled the Internet for this item ,without much success I found YESSS, How very pl... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,106)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, prompt, efficient, knowledgeable & really helpful team.

7 April 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Grantham branch, Dean!

Rated 5 out of 5 stars

Great Service

Great, quick service and really helpful customer support. My order was processed fast, and collection was simple and hassle-free.

7 April 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Aberdeen branch, Jack!

Rated 5 out of 5 stars

5 Star Service

5 star service all the time. Nathan and his team do a great job. If they dont stock it they will get it. Keep it up lads

11 April 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Aberdeen branch, Steven!

Rated 5 out of 5 stars

Nathan and the team at YESSS Electrical…

Nathan and the team at YESSS Electrical Aberdeen always go above and beyond when we need them, sometimes in the industry I’m in we need things next day or same day and aren’t in the Aberdeen area but they always deliver when needed,

I’ve dealt with the team for a number of years now with different companies including my own and are my go to supplier, great product knowledge and very reactive to our needs, can’t rate them high enough!

Keep up the great work!

26 March 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Aberdeen branch, Nick!

Rated 5 out of 5 stars

Overall Excellent Service

Overall Excellent Service. very friendly staff, very knowledgeable. Highly recommended.

12 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Bracknell branch!

Rated 5 out of 5 stars

Easy to order

Easy to order. Collection was available within an hour of ordering. Great service

1 April 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Stornoway branch, Murdo!

Rated 4 out of 5 stars

I haven't received the item yet

Product has now arrived

2 April 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with our delivery partner.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, competitive prices, easy to use website

27 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Adrian!

Rated 5 out of 5 stars

Always ready to react and prepare…

Always ready to react and prepare orders at short notice for our team whilst providing excellent service from start to finish.

As a supplier, yess are second to one, and we have many many suppliers so well done to the Glasgow branch. The yess team have proven to be an integral part of Village's success in Glasgow as they provide fast and efficient service at all times. Well done!

26 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Glasgow branch, Steve!

Rated 5 out of 5 stars

Top service

As always, top service from the Bodmin boys!
Thank you

28 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Bodmin branch!

Rated 5 out of 5 stars

DPD lost package and after contacting…

DPD lost package and after contacting Yesss a replacement was sent out that day
Down side DPD did not inform me of lost package!!! Had to contact Yesss to chase it up.

23 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry about your experience with DPD.

Please accept our sincere apologies, and we will look into this internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 3 out of 5 stars

Order delivered on wrong day

Order delivered on wrong day
Left on door step

Not good

23 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry about your experience with your order and our delivery partner.

Please accept our sincere apologies, and we will look into this internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Postal rip off … get a grip

Having used your shop in Inverness
I found your staff very easy to deal with helpful and pleasant so I picked up a catalog for future order as we live on Skye
Unfortunately this is where your service fail’s dramatically
I needed a mcb for my fuse box
I relatively small item which costs less than five pounds
Great price you’d think until you get to postage and that’ll be £ 20
Ridiculous springs to mind
We live on a island that has a bridge and an excellent postal service
You can post items to this part of uk from as little as £2 ( InPost) with Royal Mail being less than £5
But no £20 …. Really get grip

20 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your feedback regarding our Inverness team – we’re pleased to hear you found them helpful and pleasant.

We’re very sorry to hear about your experience with delivery charges, and we completely understand your frustration, especially for a small, low-cost item. Please accept our sincere apologies for any inconvenience caused.

We will review this internally with the relevant departments, including our delivery partners, to better understand and address the issue.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Order 2 fuses for next day collection

Order 2 fuses for next day collection. Email confirmation said they would let me know who in stock. A week later nothing! They will struggle to win my business like this.

18 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Service

Great Service and Great Team

18 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Birmingham branch, Stuart!

Rated 5 out of 5 stars

I found the part I needed for my…

I found the part I needed for my caravan very cheap I am very pleased will buy from you again

16 March 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Brighton branch, Linda!

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