After a few bad experiences with other car hire companies we have used Yes Car Hire a few times now and found them excellent. Booking in was straightforward, the car was clean and prices were good... See more
Company replied
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After a few bad experiences with other car hire companies we have used Yes Car Hire a few times now and found them excellent. Booking in was straightforward, the car was clean and prices were good... See more
Company replied
I was searching for car hire options at Faro Airport, and Yor Car Hire came up at the top of my list due to the high reviews and the lower price compared to other companies. Based on my own expe... See more
Company replied
Rented a van from Yes Car for a golf vacation for 8 people. The online booking was smooth and when we arrived three months later, everything was in order. I was impressed with the staff at pick up, ve... See more
Company replied
I have been very impressed with the prompt service and ease of use with quality vehicles. The pick up is on Faro airport with no need for a shuttle. The customer services are excellent on site and he... See more
Company replied
YES Car Hire is a fully registered car rental company based in the Algarve, Portugal, proudly serving all major cities and destinations across the region — including Faro, Albufeira, Portimão, Lagos, Vilamoura, and more. We offer a wide range of rental cars at competitive prices, from economy vehicles to family-sized cars and SUVs, ideal for both holidaymakers and business travelers. Our mission is simple: provide excellent service, unbeatable value, and a 100% hassle-free experience to every customer. At YES Car Hire, we’ve digitalized our entire booking and check-in process to ensure you spend less time waiting and more time enjoying your trip. Our online car hire system is fast, transparent, and easy to use — with no hidden fees, no long queues, and no unnecessary paperwork. Whether you’re arriving at Faro Airport or staying anywhere in the Algarve, we make car rental simple, quick, and reliable. With YES Car Hire, you’re guaranteed: • Affordable Algarve car rental prices • Fully digital and contactless service • Fast pick-up and drop-off • Clean, modern, and well-maintained vehicles • Friendly customer support Book with confidence and discover why YES Car Hire is one of the top-rated car rental services in the Algarve. Your time matters — and we make sure you don’t waste it.
Faro Airport, Car Park P4, Meeting office, Yor car desk, 8000-000 Faro, 8000-000 FARO, Faro, Portugal
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Very good service and price.
Car also is very nice.

Reply from YES Car Hire
Very efficient, friendly and professional service. No waiting, and the car was excellent. Highly recommended

Reply from YES Car Hire
Fast line and they help you really professionally. Easygoing and the don’t scam like many other companies. The prices are really good and cheap. I rent a seat Ibiza and it was like €9 a day! Next time I will rent again 100%

Reply from YES Car Hire
Friendly and efficient staff especially Anna and Nuno and all at a brilliant price

Reply from YES Car Hire

Reply from YES Car Hire
I was searching for car hire options at Faro Airport, and Yor Car Hire came up at the top of my list due to the high reviews and the lower price compared to other companies. Based on my own experience, the reviews are absolutely accurate — I’m really glad I booked with them.
Communication was very good, with quick replies to my questions. I was able to book the car online and pay at the counter, which made the process straightforward and stress-free.
We received a very comfortable, almost new car, and it was a pleasure to drive throughout our trip. There were no complications at all — getting the key was easy, and the location is within walking distance from the airport arrivals. Returning the car was just as simple and smooth.
Overall, a hassle-free experience with great value for money. Highly recommended!

Reply from YES Car Hire
Outstanding service and company. Thank you Joao, Tomé and Ricardo!

Reply from YES Car Hire
It was really easy and stress free! Nuno was very helpful, I would recommend everytime! Thank you!

Reply from YES Car Hire
Horrible customer experience.
The workers are extremely rude, raise their tone, are short tempered, hang up the phone on you and are just very rude overall. Wouldn't recommend the experience to anyone.
After a few bad experiences with other car hire companies we have used Yes Car Hire a few times now and found them excellent. Booking in was straightforward, the car was clean and prices were good.
Returning the car a lovely gentleman named Nuno made the handover easy and his smile brightened up our day.
Well done Yes Car Hire.

Reply from YES Car Hire
Needed a van at 24hr notice. YES! were abke to help me.
Collected a SWB Transit next morning. Paperwork was easy, staff were friendly and so helpful.
The van was spotless inside and out and a great drive

Reply from YES Car Hire
Very reliable and João good service

Reply from YES Car Hire
All of the experience, I would recommend this company to get very good service

Reply from YES Car Hire
I would advise people not to use this company as I feel they charged me an inflated amount of money for non existent "damage". Although their terms and conditions say that wear and tear will not be charged for, when I rented a car from Yes Car they charged my credit card for tiny chips that were barely visible and already present on the vehicle when it was rented.
On their checkout sheet they recorded 2 dents already on the car but ignored wear and tear e.g minor chips and scuffs. I did not damage the vehicle at all and returned it in the same condition it was rented out in. I asked them to provide evidence that the bill charged reflected the cost of any work required but they declined.
I also requested that they provide records to show that no other customers had been charged for the same "damage" but they declined to do so.
I recently rented a car from a different company in Faro and at checkout the car had similar minor chips and scuffs. When I pointed this out to them they said they did not consider that to be damage and implied that in their view it would not be legitimate to charge for it.
Please note that Yes Car are not part of the European Car Rental Conciliation Service (ECRCS) and since Brexit UK customers cannot use the European Small Claims Procedure making it more difficult to take legal action in these situations.

Reply from YES Car Hire
Rented a van from Yes Car for a golf vacation for 8 people. The online booking was smooth and when we arrived three months later, everything was in order. I was impressed with the staff at pick up, very efficient in an extremely busy situation. The van ran great, and any contact with the company during our stay was answered promptly and professionally. They were able to accommodate a change in drop off time without issue. Nothing bad to say about our experience, I would book with them again without question.

Reply from YES Car Hire

Reply from YES Car Hire
I have been very impressed with the prompt service and ease of use with quality vehicles. The pick up is on Faro airport with no need for a shuttle. The customer services are excellent on site and helpful with explaining tolls and return instructions etc.
The price point is excellent with good quality vehicles, I have recommended YES car to many friends as I highly rate their excellent service.

Reply from YES Car Hire
We arrived and had our car in no time. We needed to extend and there was no porpblem or extra fee to add 2 more weeks to our rental agreement. When we returned the car it was a quick walk to car to make sure there was no damamge and we were on our way.

Reply from YES Car Hire
João was very kind, short but clear explanation, good car, good condition

Reply from YES Car Hire
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