yeoreo.com Reviews 166

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the return policy, finding it difficult and costly, often requiring them to pay for international shipping to China. Reviewers also frequently encountered issues with product quality, describing items as thin, low-quality, or not matching advertised descriptions, and noted problems with sizing being inaccurate or inconsistent. Some people were dissatisfied with the customer service, reporting unresponsiveness and unhelpful interactions when trying to resolve issues or process returns. Conversely, a small portion of people felt satisfied with the product quality, describing items as well-made and comfortable. Some customers also noted positive experiences with customer service, highlighting quick responses and effective problem resolution, such as replacing missing orders or covering shipping costs.

What people talk about most

Product

Consumers find product quality to be ambiguous. While many customers praise the lovely products, good... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the amazing quality, lovely... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing significant... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers report negative experiences,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Pros: Zip romper appears true to picture. Brown colour appears the same. Stitching is neat. Design is appealing. Free delivery. Cons: 3 stars down due to thin low quality material like a children's... See more

Rated 3 out of 5 stars

I ordered one pair of their wide leg leggins. First impressions: color is nice like in the picture, material feels good, and they make my butt look really nice. Plus points for the short ladies - yo... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love my gym wear

I was a bit worried, ordered before reading the reviews on here .. but pleasantly surprised, quick delivery, materials nice and thick and supportive all 4 items fit like a dream .. really happy with my order

5 July 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
Thank you for your positive feedback! We place great emphasis on the quality and comfort of our products.
We also appreciate your positive feedback on our delivery service.
Your approval is our greatest motivation!
We hope this yoga wear will make your practice smoother and more comfortable.
We look forward to your next purchase.

Rated 1 out of 5 stars

All of their stuff is from Temu

All of their stuff is from Temu. Type in Temu and all the same photos and products will come up. From a quarter of the price. Paid $79 on Temu the exact product $17. Don’t waist your money.

20 June 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customers,
Temu's store is a sub-store of YEOREO. The main products on sale are clearance styles, so the price will be lower than the new models on the official website.
The official website will list the latest styles, please refer to the latest listing prices on the official website.
YEOREO has always focused on product quality, and each new model will be listed only under the premise of ensuring quality.
I hope you can find satisfactory products in different price ranges.
Thank you for your evaluation anyway!

Rated 1 out of 5 stars

Incredibly disappointed

Incredibly disappointed! The pink is not the color illustrated on the website. Its more raspberry as oppose to magenta. Also, the t-shirt seams in the armpit both sustained a rip. I am not a happy camp especially when it took forever to get here.

15 June 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
We have received your feedback.
We suggest you contact our customer service to provide photos and the the link(s) to the product(s) to show the color difference.
We will solve it for you after verification:
customer_service@yeoreo.com
If your problem is still not solved, please send an email to our product department for further solution:
support@yeoreo.com
We will try our best to solve this problem for you, and your evaluation will be fed back to the product department at the same time.
Sorry for any inconvenience caused.

Rated 1 out of 5 stars

I would never buy from this company…

I would never buy from this company again. I ordered the shorts bodysuit and it's not true to size. I wear small but they were way to small on my chest area and really big from waist down. I asked for a refund and it's truly so complicated and costly to send back to China. Customer service does not reply at all. Now I'm stuck with an item that it's not flattering at all
What a waste of money plus it a month for it to arrive.

22 April 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
We have verified that our customer service has responded to your email within 48 hours.

If you are not satisfied with the product, you can contact our customer service again at any time to start the return process.

Regarding the size issue, you can contact our customer service to provide your height/weight/bust or more data before purchasing, and tell us your preference (loose or tight) so that we can choose the most suitable size for you.
We noticed that you are our new customer.
If you are willing to provide more opinions for our website or you still feel that some issues are not handled well, please contact our customer service email: customer_service@yeoreo.com

If you have any complaints about the product size, please contact our customer service,
We will provide you with coupon rewards after verification by the product department.

At the same time, we will record your opinions in the database,
so that we can continuously optimize our products in the future

We apologize for the inconvenience caused to you!

Rated 1 out of 5 stars

Scammers

Scammers. Impossible to return or get a response from them.
They claim Item I returned had “odour and stains”
Liars and scammers
Avoid

5 May 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
We are sorry for the bad experience. We just informed you of the warehouse's receipt of the goods. It is possible that the goods were contaminated during transportation.

We are just making this situation known so that you can avoid it on your next purchase.

And we have already processed the full refund for your returned items before you write a comment.

In any case, we are very sorry for the inappropriate tone of our customer service at that time.
We will optimize the process in the future.
If you have any comments on our process, please feel free to contact us:
customer_service@yeoreo.com
We will immediately feedback to our account manager.
Sorry for any offense caused.

Rated 5 out of 5 stars

Great quality clothing and great…

Great quality clothing and great selection! Customer service also very helpful when returning items that did not suit. I cannot wait to order more!

1 April 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
Thank you so much for your support and encouragement!
We are committed to providing comfortable and stylish yoga wear.
We are glad you enjoy our products.
We look forward to seeing you again.
We wish you a comfortable yoga session.
Yeoreo hopes to spend a wonderful time with you.

Rated 1 out of 5 stars

The sizes are not accurate/ no refund possible

The sizes are not accurate! I always order S for gym cloates and this time one bodysuit S was too smal, and another bodysuit S was way too big! The top was too big as well I have to pay a fortune to return the itens and I did everything as they asked me on the automated email and I never received my refund. I chased many times for updates and I keep receiving the same automated email back that they sent to me right at the beginning. They offered me 15£ to keep the item that I cannot use!! And I spent like £70 massive scan! You cannot reach anyone by email.

26 January 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

Dear customer,
YEOREO has always been striving to develop clothing styles that are suitable for most people.
We are sorry that this style is not suitable for you.
You can send your height/weight or other data to the product department email if you're willing to do:
support@yeoreo.com
We will register your data and continue to upgrade the fabric and modify the pattern according to your opinions in the future and provide you with coupon rewards after verification.
In any case, thank you for your evaluation.
Sorry for the inconvenience.

Rated 1 out of 5 stars

You'll have to send your way too small items back to China at your expense or get a tiny little refund after weeks of emails

They sent me my order, and the items were very small compared to the sizing, at least one size too small. There was no packing list, and their company name was not on the package. I couldn't remember where I ordered it, so had to do a lot of digging to even figure out who to contact. Then when I did contact them, it set off a very frustrating email exchange. You have to either return the item to China for a refund (with very high shipping at your expense), or get a 15% refund to your card, OR 20% refund to a coupon, like I'd ever want to order from them again. Around 12 emails later they are still asking a million questions instead of just refunding me. Horrible experience. Now I have all these items I can't return as shipping is outrageously high to China, and a 15% refund that they still are emailing me about over and over that I haven't actually gotten yet. Yeah, please don't do what I did and order here. Save yourself the trouble.

11 March 2024
Unprompted review
yeoreo.com logo

Reply from yeoreo.com

We have received your feedback.
YEOREO has always focused on customer experience. For products with quality problems, we will provide customers with timely after-sales service guarantees (such as resending or refunding).
For size issues, before you buy, you can contact our customer service to provide your height/weight/bust or more data, and tell us your preference (loose or tight) so that we can choose the most suitable size for you.
If you are willing to provide more opinions for our website or you still feel that some problems are not handled well, please contact our customer service email: customer_service@yeoreo.com
Our customer service will give priority to your needs.
If you have any complaints about the product size, please contact our customer service, and we will provide you with coupon rewards after verification by the product department.
At the same time, we will record your opinions in the database,
so that we can continuously optimize our products in the future.
Sorry for the inconvenience!

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