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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company, often finding it to be a suitable and superior alternative to Skype for international calls. Customers appreciate the ease of use, transparent pricing, and the ability to make calls to landlines and mobiles at very affordable rates. Many highlight the simplicity of the app and the straightforward sign-up process, making it accessible even for those less tech-savvy. The service is frequently praised for its reliability, clear sound quality, and consistent connections, even when calling from various international locations. However, some people mentioned issues with call quality, such as calls cutting out or not connecting, and occasional problems with incoming calls not getting through. A few other people also felt that mobile connection rates, particularly to certain regions, were too expensive and that call charges were not always transparent, with some experiencing unexpected deductions from their balance.

What people talk about most

User experience

Customers generally report positive experiences with the user interface, highlighting its ease of use, clear... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its convenience and effectiveness for... See more

Price

Consumers find price to be a positive aspect, with many reviewers highlighting the affordability and value... See more

Application

Customers consistently note positive experiences with the app, with many finding it to be a superior and... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding the service a superb life saver for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the effective demise of Skype I have found Yada phone a suitable alternative. My only minor qualm is that I have to keep entering +44 to prefix my UK telephone calls. There seems no way to def... See more

Rated 5 out of 5 stars

Living in Germany, I used to rely on Skype to make calls to U.S.-based accounts (banks, apps, institutions, etc). I was thrilled to find Yadaphone as a replacement. I love how easy the access is (no n... See more

Rated 5 out of 5 stars

I have tried and inquired about 2 other internet phone svces after Skype was terminated earlier this year, and was not satisfied with any. Then I was recommended Yadaphone about 2 months ago. I hav... See more

Rated 5 out of 5 stars

Excellent Alternative to what was once Skype for me. Easy to use, quickly set up, mostly fair prices and simple payment. Exactly what I have been looking for ! My only issue is that current... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fully replaces Skype

Amazing product, fully replacing my needs that used to be covered by Skype. Now that Skype is shut down, this will be my replacement to doing cheap international calls going forward!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Best service

Best service. Calls are working perfectly and there is no lag or latency in the calls. Also, the user interface is clean and easy. Even if you are blind, you would still make it to work.

5/5

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent replacement for Skype.

This is a brilliant replacement for Skype. Many thanks to the young fellow who created it. Easy to sign up and easy to use. Worked as expected. Denis Yurchak, if you see this, please add a function for saving numbers or linking to Google contacts.

24 May 2025
Unprompted review
Rated 4 out of 5 stars

Great new service!

After I found out that Microsoft was going to end its Skype service, I set out to find something that would work for me to call people in the US who are not online. I wanted something that I would also be able to be set up on my laptop, not requiring the use of a smartphone whenever I want to use it. I stumbled across Yadaphone by accident and I must say that so far I am happy with the service overall. Seeing that it is a really new service, I understand they are still getting things up and running so I know some things may not work exactly as I would like them but all things considered, I am happy. I would like to see the addition of a subscription offer down the road. Skype allowed me to make unlimited calls to the US on any phone line for less than 4USD a month. So far, Yada only has pay as you go, which is good, but will end up costing me about 3 times more than my subscription cost me monthly with Skype. The quality of the calls has been about 90% positive in terms of sound quality, etc. I waited to write this review until I had used it for a few weeks to get a better idea of how well it would function and be able to provide more feedback about my experience. So far, it has met my expectations. I have mentioned Yada to a couple of people so far so hope things keep going well and Yada continues to provide a good service...fingers crossed! Thanks.

18 May 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Yadaphone!

Yadaphone’s sound quality is good! I could try it for free for a minute before creating an account. It’s very user-friendly and affordable. I am so glad that I found Yadaphone after Skype ended its service. I highly recommend Yadaphone.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service!

Awesome service!
I have been searching for a Skype alternative for international calls but those services weren't great. They either had calls to Russia disabled or had fake calls to Russia, i.e. you call, you hear the telephone beeps but the other person in reality doesn't receive a call. So it's the first good service I found after Skype disabled top ups for international calls.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Browser Calling Simplified

I needed to make a simple call to my bank in the US from where I live international. Found yadaphone and in like 3 minutes was able to make a call on my wifi from my computer. It couldn't be simpler. No apps. No bs. I used Firefox at first and didn't have any audio but switched to chrome and it worked perfect. Firefox might work. I have weird audio problems from time to time so ymmv.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Skype Alternative

Since Skype shut down, I was looking for a solid alternative—and Yadaphone has been the perfect replacement. The call quality is excellent, the platform is easy to use, and their prices are very competitive. Whether for personal or business use, Yadaphone delivers reliable service without breaking the bank.

10 May 2025
Unprompted review

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