Your Financial Assurance - YFA Reviews 

138
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible support, deep knowledge, and professionalism, often going above and beyond to secure the best outcomes. The service is frequently described as top-notch, making complex processes simple, stress-free, and easy to understand for everyone, including first-time buyers. Reviewers highlight the exceptional customer service, noting prompt responses to all inquiries and clear explanations at every step, ensuring clients feel confident in their decisions. Many people appreciate the company's ability to consistently find better rates and deals, saving them money and providing advantageous terms compared to other offers.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, knowledge,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting that they received the best possible... See more

Response time

Customers had positive experiences with response time, consistently praising the swift and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Laurence helped me and my Wife get our first mortgage and his service was first class. I strongly recommend people seek his financial advise and services as everything was done for us and his guidance... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

This company has provided an excellent service to me, my family and friend's over the years. I would recommend them every time.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage Renewal

We had the pleasure of working with Laurence in renewing our Mortgage this month. Laurence made it very easy and straight forward. He kept us updated with the change to interest rates and took care of everything from start to finish. Laurence is professional, friendly and extremely knowledgable of the current market. Highly recommend him and his company and will definitely be using him again in the future. Many thanks Laurence.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Stress free. Highly recommended

The complete process from start to finish was so easy and stress free. It’s great to get advice from someone with such a wealth of knowledge and I knew that I was getting the best deal available for me. I would highly recommend and I will always use YFA in the future.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Financial Assurance have been excellent. They have been thorough, impartial and reliable. We have saved loads of money on our mortgage, having taken their advice. They work with full transparency, providing various options to help me make the right decision for my circumstance. I fully recommend them!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Mortgage Broker – Professional, Reliable, and Proactive

I had a fantastic experience working with Laurence. From start to finish, he was incredibly helpful and made the entire mortgage process smooth and stress-free. He went above and beyond to find me the best deal available on the market and ensured that everything was in place for a successful application.

He handled all the paperwork and documentation, saving me a lot of time and effort. Anytime I had a question, he was always available and quick to respond with clear, helpful advice.

What really stood out was his proactive approach — when it was time to remortgage, he got in touch well in advance to arrange a new deal. Thanks to his foresight and knowledge of the market, he secured a competitive rate before interest rates increased, which ended up saving me a significant amount of money.

I truly felt supported every step of the way and highly recommend his services to anyone looking for a knowledgeable, reliable, and forward-thinking mortgage broker.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Mortgages

We have used Laurence’s services for various mortgages over the past 8 years and have always been very happy with his input.
He explains everything so clearly and is extremely responsive to all communication and questions. He has helped us with both residential and buy to let mortgages and always advises us based on our specific needs.
Would certainly recommend to others.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Laurence literally deals with everything making it an extremely smooth process, great communication, I would highly recommend using him

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage help

Lawrence was highly professional and invested in finding us the best deal on the market, genuinely would not think our sale would of gone through if Lawrence hadn’t gone above and beyond with his support

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Have been using Laurence since starting…

Have been using Laurence since starting my estate agent. Tried a few to start of with but he stood out from the rest. First class communication and swift responses, have since recommended Laurence many times and all had positive feedback.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

Great, efficient service, excellent communication and personable. I would highly recommend Laurence

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer service

Amazing Customer service , always keeps you updated and Laurence is passionate and knowledgeable in all the fields.
Can't thank him enough for taking all the stress away 🙏 and it was such a smooth transition, Thanks again and would always recommend him for fabulous service.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience with Laurence at YFA – Twice so far.

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and we really felt he went above and beyond on both occasions.

Highly recommend YFA and we wouldn’t use anyone else.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I had a really smooth and positive experience with Financial Assurance, thanks to Laurence. He was prompt, professional, and made the entire process straightforward and stress-free. He kept me informed every step of the way and handled everything with efficiency and care. I’d definitely recommend Laurence and the team at Financial Assurance to anyone looking for reliable advice and support.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

The best

Lawrence has helped me a few times now. Always a friendly and helpful voice, seems able to find solutions that others can’t. I can’t recommend him highly enough.

28 June 2024
Unprompted review

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