While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Use Xref's online reference checking platform to gather valuable candidate insights quickly and with ease.
New Broad Street 46, EC2M 1JH, London, United Kingdom
Excruciatingly lengthy and inflexible process, really annoying for the referees and results in referees not bothering, making would-be employees not meet the strict minimum references requirements
Xref's terms and privacy conditions are deeply concerning -especially if you are asked to be a referee for a former employee.
The T&Cs, you MUST agree to to give a reference, permit Xref to redistribute your private information to any third parties of their choosing - including many overseas entities (this includes Facebook, Microsoft, Google, LinkedIn and Amazon). Your agreement is required to submit a reference through Xref and is written to imply that the former employee’s job prospects may be negatively impacted should you choose not to accept their terms - beware!
Awful. Avoid. They will have constant issues preventing you from completing a simple hassle-free reference check.
The software wasn’t compatible for my agency. Hospitals would not accept references without a digital audit trail. I requested a refund which was accepted, however this has not been paid for several weeks.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
