Awful signal provider...they offer wider spreads with their chosen broker. Scalping is a scam specially for newcomers and these lot don't help much I wouldn't recommend joining these groups plea... See more
Company replied
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Awful signal provider...they offer wider spreads with their chosen broker. Scalping is a scam specially for newcomers and these lot don't help much I wouldn't recommend joining these groups plea... See more
Company replied
First withdrawal rejected, and they advice to do so & so steps. Okay fine, did that and raised another withdrawal using LOCAL BANK TRANSFER and STILL rejected. Now getting another dumb same... See more
Company replied
Have been using for about 2+ months now. Platform is easy to set up. Instant deposit. Great they have an account manager assigned to assist in queries who is also caring for my trading needs. He is a... See more
Company replied
So I've been with xlence for over a year now and up till now been a great company, withdrawals always came on time until now as they keep declining it internaly even though my details have never chan... See more
Company replied
F20, 1st Floor, Eden Plaza, Eden Island, Seychelles, Eden Island, Seychelles
Small account, normal profits, deposit and withdrawal both worked fine. Had no issues trading. Used credit for depositing.

Reply from Xlence
Best trading platform with good risk management, very fast execution speed, and user friendly. I recommend this for pro and beginner traders.

Reply from Xlence
Really easy to find a convenient way 2 withdraw money when i win. Not always, but helpful when I do

Reply from Xlence
After getting $8,400 profit trading gold, oil, and EURUSD, my account was temporarily flagged, which worried me. They reviewed my trades, asked for some clarifications, and it took a couple of days. In the end, the issue was cleared, profits adjusted as they should, and trading access fully restored. Not instant, but fair outcome and problem solved. It got me worried to be honest, but it is ok now. All clear.

Reply from Xlence
As like a trading platform i have no issues. I don't rly trade that much so simple is better.

Reply from Xlence
Amazing experience with the company. Also a massive thanks to Alexandros k, he help assist me when I need some help and was super nice and sorted everything for me.

Reply from Xlence
Easy for deposits, easy for taking money out. No delay (well nothing really long, always some small delay with anyone. I recommend

Reply from Xlence
I met Aikaterini S. on for customer service enquires being that I had trouble depositing with my Debit Card. We tried several times with my bank card and we then decided to use the Bank Transfer system instead. I did not know how to find the Sort Code being that it was a (UK to UK transfer) but she told me the Sort Code is in the IBAN and the transfer was done within minutes. She even tried to make sure this payment was fast tracked and told me that I would still get the 100% Bonus if I were to send to my GBP wallet then internally transfer it to my MT5 account. All of this is without my knowledge of payment transfers and the entire conversation was lovely and extremely professional. I would give the customer service team who work for xlence.com 10/10 stars, they are really easy to talk to about enquires and explain everything exceptionally well and fast. Thanks

Reply from Xlence
Fake broker.
Be carefull, otherwise you gonna lose your money.

Reply from Xlence
I think they’re pretty cool. I mean it’s fun to try out new strategy. I wanna learn more! Hehe

Reply from Xlence
BIG scammers.
i normally trade on their own web-based platform.
i traded a Balance: $200usd with gold swing to $4500.
Now I try to take 2000 in profits and internal did a transfer to my usd wallet. it took 1 day. and now they cancel all my profits.
AND THEY DENY my payout and deleted all profit.
They make a made-up excuse of arbitrage trading.
But it's not true, i did normal trading:
Here is the made-up excuse email:
.....................
Dear Client,
After conducting an investigation on the trading activity of your account, we have reached to the below conclusion:
Your account was trading on price disparities with the purpose of benefiting from a possible pricing arbitrage to the Company's detriment.
This comes as a violation of our Trading Terms and Conditions to which the Client has to comply with before opening an account with the Company.
At this point we would like to draw your attention to Paragraph 7.22 and 32.4 of the Trading Terms and Conditions:
7.22 Internet, connectivity delays, and price feed errors sometimes create a situation where there is price latency on the Electronic Systems such that there is a disparity between the Company quoted prices and current market prices for short periods. Client expressly acknowledges and agrees that it shall not execute Transactions with the Company that rely on price latency arbitrage opportunities either by using additional functionalities/plug-ins (i.e. Expert Adviser, etc.) or by any other means. If the Client acts in contravention of this clause the Company reserves the right to (i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent.
32.4 The Company may terminate this Agreement immediately without giving five (5) business days written notice, and the Company has the right to reverse and/or cancel all previous transactions on a Client’s account, in the following cases:
(a) The Client involves the Company directly or indirectly in any type of fraud, in which it places the interests of the Company and/or the Company’s clients at risk prior to terminating this Agreement.
(b) The Company have grounds to believe that the Client’s trading activity adversely affects in any manner the reliability and/or smooth operation and/or orderly functioning of the Trading Platform.
It can be clearly seen that from the sample trading activity in the table below, when comparing the price of the executed trades with the prevailing market price at that time, there is significant price deviation in your favor.
Having said the above, we will proceed with the below action:
• Reverse any profits generated as a result of the breach of our Trading Terms and Conditions coming from account.
You have the right to request withdrawal of your remaining balance in your accounts.
Dealing Desk
...
30.01 update
to xlence
i wrotse you already and no reply.
i hope this was an tech error.
i also chat with your team.
in edition i created a ticket.
no rply yet,
but on trustpilot your replied in 3hrs.
lets solve this and avoid further complaints with
FSA Seychelles
complaints addsign fsaseychelles.sc
…..
03.02 update
I spoke to an acc manager.
All Emails are sent to support@
So far, no reply
He Agreed that my trading was total normal trading.
Your reasons for cacellstion is total made up.
You claiming price difference from the execution price and your liquidity provider
Of 0.23 cent. That is absurd, especially as I have no impact on your liquidity provider.
Pls return my 4500usd

Reply from Xlence
Extremely helpful call from Michalis today. He spent over an hour talking about trading and advice on how to move forward successfully, safely and all being well, profitably. I can’t recommend enough and look forward to a long relationship with him and the firm.

Reply from Xlence
If you’re going to read any review about Xclence let it be this one. Everything seemed fine until a few trades I took I was stopped out even though I hit TP, when I checked the TP numbers were different to what I had initially put when placing the trade so I lost thousands in profit. First time I thought it might’ve been a glitch but it happened a few times. Started to do some research and saw the shocking reviews of the fraud that is Xclence. At this point I decided to withdraw my money, I attempted to withdraw and they said you can only withdraw the deposit amount first before withdrawing the rest. I’ve attempted to withdraw my money 15 times now maybe more, ive spoken with them on live chat and email with just useless customer service. They say the same thing “you have the wrong details” or “you need to use the same method as the way you deposited the initial funds” I’ve done both of those things used the exact same method as they advised to withdraw my money, and continue to get declined. The new response is “you can’t withdraw with a bank transfer only card” … they don’t even give me the option to withdraw with card payment. Big scam. Find a registered broker in your country not some scam company based in Seychelles were the laws are very loose. I’ve already reached out to multiple departments in the Seychelles to report them and working with them now. It’s been over a month trying to retrieve my profit, even just the deposit amount and no luck.

Reply from Xlence
Total scammers my account was up to £15000.00 I tried to withdraw £6000. and they said I had broken the bonus rules even though a week before they quite clearly stated I couldn’t get a bonus on the deposit I put in but I could continue trading .
They are a complete shower and need to be reported to their governing body , if anyone has had the same problem and issues please come forward as I will put your evidence forward with mine thanks .

Reply from Xlence
SCAMMERS, AVOID AT ALL COST.
My account was up $5000 USD. I couldn’t log into my account to make a withdrawal and they just kept giving me excuses. Even though I had written my password down and tried many times to get the pin code. It’s bullshit. I am so pissed off that I can’t access my money even though I’ve traded and won.
Stay away from this trading platform.

Reply from Xlence
SCAMMER BETÜHER GEWIN WERDE NICHT AUSBEZAHLTE…FINGER WERG
THIS BROKER IS SCAMMER THE DONT PAY THE WIN…Don’t trade with them

Reply from Xlence
Profits exceeding €2,500 were to be paid out to my wallet so that I could transfer them to my account, but this was canceled.
Market openings were suddenly executed at the wrong price by up to 100 points, etc. All profits were canceled and accounts closed. Alleged price deviations (in favor of the trade) for which no retail trader is responsible, only the broker. Stay away. Scammers at work! They don't pay out larger profits!

Reply from Xlence
Xlence is a good broker with a clear and easy-to-use platform and fair trading conditions. I especially appreciate the support from Michalis Christodoulou, who is always available and truly cares. I feel well supported here.

Reply from Xlence
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