Xero ShoesReviews 

1,797
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Many customers find the shoes to be very comfortable, lightweight, and well-made, suitable for various activities and everyday wear. People appreciate the wide toe box and the natural feel of the shoes, which can be beneficial for foot health. The customer service is often highlighted as exceptional, with staff being responsive, helpful, and making efforts to resolve issues. However, some reviewers were not happy with the durability of the shoes, reporting issues like soles separating or materials wearing out quickly, especially with regular use. There are also complaints about slow customer service responses, difficulties with returns and exchanges, and sizing inconsistencies, particularly with clearance items. Some customers also found the shoes to be expensive for the quality received and experienced discomfort with certain styles.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many praising the comfort, style, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising the shoes as well-made, comfortable, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing dissatisfaction due to... See more

Return policy

Customers consistently note negative experiences with the return policy, describing it as highly... See more

Price

Users describe negative interactions with price, finding the shoes quite expensive and often overpriced for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great shoes and great service! I got a few pairs of the original Denvers on sale to last me between work and everyday use and they held up great. My only complaint was that when I tried the waterproof... See more

Company replied

Rated 4 out of 5 stars

The Genesis women's sandal arrived two days after ordering via DPD. I liked that minimalist packaging was used for transit of the sandals. They're instantly comfortable and easy to adjust and have suf... See more

Rated 5 out of 5 stars

On behalf of a member of the household, "My Xero shoes are so comfortable - and they've been from the start. They are also fun and have been admired by passers by. The shoes come in different sty... See more

Rated 5 out of 5 stars

I bought the Mesa Trail II shoes. They are the most amazing, hard-wearing and comfortable shoes I have bought for the outdoors. I have walked in different stoney mountain terrains, including volcani... See more


Company details

  1. Shoe Store

About Xero Shoes

Written by the company

The most comfortable and versatile shoes, boots and sandals your feet will ever love. Barefoot and minimalist footwear for running, hiking, walking, travel, yoga, working out, and more. As seen on Shark Tank.

Xero Shoes

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(1,797)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely well made and well fitting…

Extremely well made and well fitting real world use shoes and boots.
I’ve used Keen and Timberland for decades, no more after wearing my first pair of Xero.

Price is very fair, soles are excellent in grip when using, but easy to clean the tread design.
High quality laces and insoles that work,unlike previous brands where cheap was the norm.

Toe box design is excellent with space and room for your toes to function in comfort as was intended.

Yes, I’m beyond excited in finding this brand. So glad Roadrunner Sports started carrying them so I was introduced to them.
Love the Ridgeway and the winter Alpine models.
Darryl Crisp 3-21-2025

2 January 2025
Unprompted review
Rated 5 out of 5 stars

So far so good!

I love the look and fit - though I probably should have gone up a half size. They are snug. My feet are on the narrow-to-average size and I think those with wider feet will find these shoes are too narrow.

I haven’t had the chance to run in them yet because I was blessed with runner’s knee 2 days before they arrived, but I have worn them for a couple strength workouts and LOVE them for that. This is my first barefoot shoe for working out and I love the stability.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Black Glenn’s Review

Recent bought a pair of black Glenns, size 12. I haven’t had a chance to wear them yet, but they look and feel good. They are true to size. I ordered a brown and a black pair to pick between. The brown felt slightly at the break, but I went with the black for the variety. I only wish they had the grey in stock. This is my 8th pair of Xeros and I already had to brown casual shoes of different models. I expect these will live up to the comfortable experience I’ve already had with all my Xeros.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit and function

These shoes are well made and comfortable. The most recent pair was purchased for my 10 year old son. He likes the style and they are great for everyday wear and playground.

22 January 2025
Unprompted review
Rated 4 out of 5 stars

Always quick delivery.

Always quick delivery.
These are a replacement for my first pair of Xero's purchased in 2023 that have a lot of running miles and workouts on them.
This pair is built differently and if you tighten the laces good and snug my right shoe can cause pain from the lateral strap to the sole. So far they are comfortable in working out or running errands. Running is the next test soon

18 March 2025
Unprompted review
Rated 5 out of 5 stars

I love my Xero shoes

I love my Xero shoes, I have 2 pairs. The HFS II and the Kelso SR. Traditional shoes have always made my shins and feet hurt, but Xero shoes have been a relief. The wide toe box is also great.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Great shoes

Great shoes. I wore the Prios across the country for miles and miles in rough terrain and I'm the streets and in the weight room for tons of poundage. They lasted forever. Finally time to re-up so I got the Prio Neos. These are better.

13 March 2025
Unprompted review

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