I phoned to enquire about a product. The friendly staff member was able to give me correct information immediately. I was reminded that I could shop on-line which I did and received the purchase via c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service from both Jhb and George outlets was great. Received my trisuit within two days, sent it back for a bigger size and received the replacement suit also within two days. I was also called by Adr... See more
Good day. I am not a big online buyer but this was essential. because my feet is very sensitive. The easy way to pay, the courier delivery was superfast unbelievable professional. Within 3 days,... See more
This is my favourite store by far especially when it comes to buying On Clouds! The staff are friendly, they allow you to try on multiple items until you are happy with what you want to purchase, if y... See more
Company details
Written by the company
Xciter Sports is a premium multi-sports store specializing in cycling, running and triathlon. Stockist of premium brands such as ON Running, Hoka, Brooks, 2XU Under Armour, Merida, Titan Racing and Squatwolf. We have a full-service professional bike workshop to cater for all types of bike service requirements.
Contact info
The Zone, Regent Place, Shop SH11, 2196, Johannesburg, South Africa
- 010 443 0812
- Info@xciter.co.za
- xciter.co.za
4.8
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received my order within 1 working…
I received my order within 1 working day which was fast as I live in an outlying area.It arrived in excellent condition with a personlized hand written , thank you, card.
I will definitely order from Xciter Sport again and I can recommend their online option.
17 March 2025
Excellent service
Excellent service, my parcel was received in exactly 24hrs and in good condition..
19 March 2025
Reply from Xciter Sports
Thanks so much for the positive feedback Maty! We appreciate your support.
Good service
17 February 2025
Reply from Xciter Sports
Thanks for the positive feedback Karlien! We appreciate your support.
Excellent service
Excellent service, received my new shoes in 3 days. So happy, they were also on sale!
17 February 2025
Reply from Xciter Sports
Thanks so much for the great feedback Jacqui! We appreciate your support.
Reply from Xciter Sports
Thank you Tonya for the positive feedback. It’s greatly appreciated!
Reply from Xciter Sports
Thank you Pieter for the positive feedback! We truly appreciate your support.
Blown away by the speedy service and…
Blown away by the speedy service and really great product. Very happy customer. Thank you!
22 January 2025
Reply from Xciter Sports
Thanks Ant for the positive feedback. We truly appreciate your support.
Such pleasant experience
Such pleasant experience! Very user friendly website and I received my parcel the next day, barely 24 hour later. 10/10 will recommend. Love the shoes, thank you!
28 January 2025
Reply from Xciter Sports
Thanks so much for the great feedback Jani. We truly appreciate your support.
Superb service
Superb service
The level of efficiency is something I have never experienced in online buying. Pleasantly surprised. Great work guys …
23 January 2025
Reply from Xciter Sports
Thanks so much for the great feedback Kobedi! We are super chuffed :))
Superb Service
21 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.