Diego was a great advisor. He was very patient and proactive. He generated two different layouts for our bathroom and gave us two separate quotes. He also gave us very useful tips that were particular... See more
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See what reviewers are saying
Omg the best attention I’ve gotten in NL, about ANYTHING. I was in the Bijlmer Arena store, the seller knew so much, gave advice, I would go back to this store anytime
My experience with X2O purchase at Villa Arena was amazing. From the moment I met the sales person : Muriel, I knew, I was in a good hands and basically, because of her professional experience and gre... See more
Company replied
We have been to multiple showrooms but in none of them we have felt so welcome as in this one. Starting from the very well organized space that was easy to walk around and find things, to the selec... See more
Company details
Waarom X²O Badkamers?
Written by the company
- Dubbel zo blij met korting op jouw badkamer
- Van een badkamer van X²O word je pas écht dubbel zo blij, want dankzij onze aanpak – zonder tussenpartijen en dankzij efficiënte processen – kunnen we je het hele jaar door héél voordelige prijzen bieden. In al onze showrooms én in onze webshop.
- Dubbel zo blij met jouw keuze
- In onze showrooms vind je zo’n 70 inspirerende voorbeeldbadkamers op realistische grootte. Bij ons geen gesjoemel, maar een vrijblijvende en transparante offerte én een laagste prijsgarantie zodat je nooit te veel betaalt.
- Dubbel zo blij met onze service
- Daar bovenop ontvang je tot 10 jaar garantie. Wist je al dat wij 95% van ons assortiment uit voorraad kunnen leveren. Zo kun jij snel aan de slag met jouw project! Niet zoveel haast maar wel profiteren van de beste prijzen? Wij kunnen jouw bestelling tot wel 12 maanden gratis opslag. Dat geeft een goed en georganiseerd gevoel. Jij blij, wij blij.
Contact info
Netherlands
- info@x2o.nl
- x2o.nl
Dubbel zo blij mee
4.7
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Delivery time
Was min.one week waiting time for the delivery...
For the rest very good quality and affordable prices.
23 January 2024
Top service
12 January 2024
Super service
7 January 2024
Great and friendly service
30 December 2023
Great service and product range
Great service and product range. Staff was very helpful. I recommend this place.
27 December 2023
Staff is extremely helpful and…
Staff is extremely helpful and competent, I had a really nice experience at the store. Thank you!
26 December 2023
Super service
21 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Uitstekende after sales
21 November 2023
Reply from X²O Badkamers
Beste klant,
Bedankt voor je mooie review.
Wij nemen graag de tijd om onze klanten optimaal te helpen.
We vinden het altijd leuk om te lezen dat een klant tevreden is met onze service. We zullen het compliment zeker delen met ons team!
Graag tot een volgende keer!
Met vriendelijke groeten,
Het X²O team
Snelle levering en after sales service…
Snelle levering en after sales service is ook top!
Zeer tevreden!
9 November 2023
Reply from X²O Badkamers
Dag Edwin,
Bedankt voor je sympathieke aanbeveling.
Onze adviseurs zijn er om je deskundig te helpen en met je mee te denken. We zijn dan ook blij dat dit bij jou het geval was. Wij gaan er alles aan doen om de ervaring af te sluiten met een perfecte levering.
Groetjes,
Good service
good service and helpful teams.
we made an order today from the galley and the service was very good. lets wait for the delivery and see how it goes.
24 October 2023
Reply from X²O Badkamers
Hi there,
Thanks for your great feedback!
We are delighted you felt we delivered the awesome service all our customers can expect.
We are looking forward to serving you again.
Kind regards,
Reply from X²O Badkamers
Hi David,
Thank you for your positive feedback.
We strive for complete satisfaction for all our customers and are very happy to know that we met your requirements.
We look forward to having you drop by again.
All the best,
Het X²O team
Thanks!
Great communication! Super polite and welcoming! Helped with all questions! Thank you very much!
30 September 2023
Reply from X²O Badkamers
Hi,
Thanks so much for sharing your review
We are thrilled to know we got it just right.
We’re here for you anytime!
See you again soon,
Good product and top customer care.
I am very satisfied with my experience with X2O. I ordered 2 mirror cabinets, which by the way were exactly what I wanted but at a very reasonable price. Theye were Delivered on time. Unfortunately, one of the cabinets accidentally fell during installation and the mirror smashed (obviously no fault of x2o). The other one had a little bit of a small chip on the mirror corner but nothing too serious. I called customer service and they offered to replace both cabinets (!), even though at least for one of them, it was my own fault. This was beyond what I expected and I was really impressed with the level of care provided. The replacement cabinets arrived quickly and they are both on the wall. Thank you x2o. This is what I call customer care. TOP.
4 September 2023
Unprompted review
Reply from X²O Badkamers
Hi Adel,
Thanks for sharing your great feedback with us.
Our team really appreciate your positive feedback which inspires us to keep on providing quality products and excellent service.
We can't wait for your next visit.
All the best,
Het X²O team
Reply from X²O Badkamers
Beste klant,
Wat een mooie feedback. Bedankt hiervoor.
Het doet ons plezier te lezen dat je een aangename ervaring had in onze showroom en dat je de deskundige en behulpzame service van onze adviseurs zo op prijs stelt. Bedankt voor je vertrouwen in X²O Badkamers!
Vriendelijke groeten en graag tot nog eens,
Het X²O team
Adequate advisering.
29 July 2023
Reply from X²O Badkamers
Hi Gerrit,
Thanks for this great feedback.
We are pleased to know we got it just right.
We can't wait for your next visit.
All the best,
Het X²O team
Reply from X²O Badkamers
Beste klant,
Dank je wel voor je mooie beoordeling.
Het doet ons veel plezier dat onze service aan je verwachtingen heeft voldaan en je tevreden bent. We wensen je veel plezier met je aankoop!
Graag tot een volgende keer!
Met vriendelijke groeten,
Het X²O team
Van a t/m z top!
14 July 2023
Reply from X²O Badkamers
Hi Gerard,
Thanks for sharing your feedback with us.
We are delighted that your purchase experience met your expectations.
We look forward to serving you again in the future.
Best regards,
Het X²O team
Great customer support!
10 July 2023
Reply from X²O Badkamers
Dear Constantin,
Thank you for leaving such a positive review.
We are happy to know we delivered on your expectations and that our team delivered awesome service; thanks for the thumbs up.
We look forward to serving you again on many more occasions
Kind regards,
Het X²O team
De chatbox reactiviteit was perfect
De chatbox reactiviteit was perfect, dank Donna en collega’!
30 June 2023
Reply from X²O Badkamers
Beste klant,
We zijn blij met je mooie beoordeling over X²O, bedankt!
Wat fijn dat je tevreden was over de vlotte service van onze chatmedewerkers. We geven je compliment zeker door aan Donna en haar collega!
Graag tot een volgende keer!
Hartelijke groeten,
Het X²O team
Great advisors, great afterservice
The showrooms don't work with salespeople but with 'advisors'. You have to, and will experience this, when you go to one of the showrooms. It is a different experience from other shops.
I received a slighly damaged bathroom cabinet, twice. I got the ability to upgrade to a more expensive, more luxurious model free of charge.
17 April 2023
Unprompted review
Reply from X²O Badkamers
Hi Nathan,
Thank you for your positive feedback.
We are glad you felt we delivered awesome service; our team really appreciate your thumbs up!
Come back and see us soon!
All the best,
Het X²O team
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