ZWILLING Danmark Reviews 116

I bought a few Zwilling products, where one of them resulted in a "free gift" (a vacuum wine sealer) if I signed up to newsletters and registred my product.

The gift never arrived, so I wrote Zwilling asking what had happened, to which they responded they didn't know, but they would send the wine sealer again.

Same thing, nothing happened and they again agreed to send a new wine sealer.
This little "game" went on for a few rounds.

Now after 4 months they have decided to give me a 5€ gift card to their web shop, since they did realized how stupid the whole back and forth was, since they clearly didn't know how to send out a wine sealer.

However the code does not work and it does not include the 8-9 € shipping. So what a gift!
The gift of being able to use more money on their products.

After complaining about the product I bought, they did not offer me any solution or compensation. They did not question the product at all, but it turned out that I was maintaining the product incorrectly with ordinary detergent and water. Their products did not justify the quality they declare on their website. This purchase was a big fail.

I made an order in 24.feb, and got the email confired that my goods will be diliveried in 1-5 days( The webside shows the "green", that means they have it in thire stock). In 3.march, i called them again, they promised i can get it in the same week! And today, it has been changed to i have wait 1 week more! That is the way how you Zwilling cheat the customers again and again!