All Zhero staff, as normal, have performed sterling work for us, spending time to get to the bottom of any technology issues we run into in any standard week. Thank you guys, it's appreciated!
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Nathin from Zhero is always extremely helpful and dependable. He has the utmost patience and is always polite when dealing with problems and queries! I am never left waiting and he can always solve pr... See more
Company replied
@Renier and @Dishion were amazing! Not only they installed the equipment, but they did not leave until they ensured all the appliances were connected to the net. Thank you so much guys :)
Raymond is an outstanding member of staff, always goes above and beyond what is required. His knowledge around the subjects is brilliant and always has a great and in depth answer for my technical qu... See more
Company details
Written by the company
IT is a complicated and frustrating part of any business. We simplify IT so you can focus on what’s important. Our clients call us a trusted extension of their business. We offer the right innovative solutions and you have direct access to our dedicated engineers that remain proactive, professional and never give up!
Contact info
162 Farringdon Road, EC1R 3AS, London, United Kingdom
- 020 7183 3975
- info@zhero.co.uk
- www.zhero.co.uk
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Good quick service
Good quick service. Ean knows his way around MacBooks.
Excellent service
Great response time
Great response time, and the issue was dealt with quickly.
Thank you Raymond
Thank you Raymond, your patience is boundless.
I am now fully operational again!!
Seamless process that required minimal…
Seamless process that required minimal effort on my side. Anthony understands that I was not as savvy as him in terms of his occupation, so his level of communication with me was also very good.
Raymond Kock was very efficient and…
Raymond Kock was very efficient and friendly . He was able to solve my issue quickly
After an initial misunderstanding ..
After an initial misunderstanding ... as much my fault as anyone's ... the problem was resolved curteously and efficiently.
Clinton was very good at resolving my…
Clinton was very good at resolving my issue(s).
Great service
Antony was able to fix my problem remotely, in a prompt and efficient manner. I am presently in Busan, South Korea and he completed the work quickly and correctly. Keep it up.
Zhero's Helpdesk A+
The Zhero IT Helpdesk were friendly and efficient in sorting my problem out. They're very professional and although the problem wasn't a straight forward one, they were able to find a solution.
Great service
Clayton was fast to respond, and quickly sorted out the problem I was having. Highly recommended.
Very good service and very helpful.
Very good service and very helpful. Look forward to the assistance going forward. Much appreciated. James (Echospace, London HQ)
Raymond Kock
Raymond has been great to talk to. He listens and understand the situation and actively tries to help. Great service overall.
Fast, efficient and professional
Clayton G was super friendly and efficient and resolved my issues quickly and easily. Thank you!
Zhero - the IT provider
Zhero is the IT provider for our small Office. Its Value for Money. I appreciate the work done by Stephan, Shaun, Anthony and Ben.
Dealt with Raymond...
I dealt with Raymond to fix a very slow e-mail issue.
He gave a great service and he talked me through everything in a clear, calm and understandable way.
No jargon....just as I like it !!
Fixed the problem
Fixed the problem; and very patient with my ignorance of all matters technical.
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