ZENZ Organic Hairdressing Reviews 433

TrustScore 4 out of 5

4.0

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Company details

  1. Hair Salon
  2. Hair Extension Technician
  3. Hair Product Store
  4. Hairdresser

Written by the company

ZENZ blev grundlagt i 1999 ud fra en længsel efter en moderne tilgang til bæredygtig skønhed. Vi ville gøre tingene bedre og grønnere til gavn for vores kroppe, vores sanser og vores planet. Naturlig skønhed og sundhed hænger uløseligt sammen, og derfor falder det os naturligt at tænke og agere bæredygtigt og vise respekt for naturen ved at vælge naturlige og økologiske ingredienser, når det er muligt. Hos ZENZ er bæredygtighed en langsigtet forpligtigelse. FNs Verdensmål for bæredygtig udvikling er en integreret del af vores arbejde i hele virksomheden. ZENZ Organics saloner har siden 2005 været certificeret Grøn Salon, hvilket betyder, at vi har forpligtet os til at tage hensyn til miljø og sundhed på alle tænkelige måder. Vi undgår enhver form for potentielt skadelige stoffer i samtlige af de produkter vi anvender; det gælder også vores egne produkter fra ZENZ Organic Products. ZENZ er Danmarks største grønne frisørkæde. En skønhedsbehandling hos ZENZ er ren forkælelse. Vores dygtige stylister sørger for, at dit hår bliver smukt og sundt, mens du kan nyde friskbrygget økologisk kaffe eller te, hovedbundsmassage og et afslappende fodbad. Hos ZENZ kan du være 100% sikker på, at vi har lige så meget fokus på din sundhed, som på kvaliteten af vores håndværk. Lækkert hår kræver ingen brug af skadelig kemi. Vi har udviklet vores egen serie af Svanemærkede og AllergyCertified produkter, som vi bruger i salonerne. Vores hårfarver er så milde, at de kan bruges af allergikere og gravide. Vi glæder os til at byde dig velkommen indenfor.


Contact info

4.0

Great

TrustScore 4 out of 5

433 reviews

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Replied to 92% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Jeg er test person for jers…

Jeg er test person for jers shampoo/balsam/treatment pure serie.
Fine produkter, dejligt blødt hår lige efter vask , har dog stadig irriteret hovedbund.

13 February 2026
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

Kære Marianne. Jeg er ikke bekendt med hvilke produkter du bruger men måske du skal komme ind til en hovedbundsanalyse, så kan vi måske hjælpe dig. Skriv gerne til dem der har oprette dig som testperson. Venlig hilsen Anne-Sophie

Rated 5 out of 5 stars

Great experience at Zenz Aarhus

I had a great experience at Zenz Aarhus, and my hairdresser, Adriana, who coloured and styled my hair. She is both very sweet and professional, and I truly felt well taken care of from the moment my hair was washed, coloured to the final styling.

Adriana took the time to explain how the colour would turn out, and the technique she did is a wet balayage. She asked about my preferences, and made sure everything matched my expectations. The result was exactly what I hoped for, and she made the entire experience very relaxing and enjoyable.

The salon’s atmosphere reflects its name perfectly a calm, peaceful, and welcoming from the moment you walk in.

I would highly recommend this salon to anyone, and Adriana is an absolute sweetheart who takes excellent care of her clients. I would also like to add when I was there the owner was also there and she too is a very sweet. All in all my experience was great.

6 January 2026
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

Dear Sarah,

Thank you so much for your kind review.

We’re very happy to hear that you had a great experience at ZENZ Aarhus and that Adriana took such good care of you. It means a lot to us that you felt comfortable, well informed, and satisfied with the result.

We’re also delighted that you enjoyed the calm and welcoming atmosphere of the salon. Thank you as well for your kind words about our owner, they are truly appreciated.

We look forward to welcoming you back again.

Best wishes,
Team ZENZ

Rated 2 out of 5 stars

(Some of the) Hairdressers seem bored…Strange

(Some of the) Hairdressers seem bored and depressed. Not able to know how a new color would react to their own former color (from Zenz). That is why you may end up orange. They may tell that people from your country are not so beautiful if you are from somewhere else. They may even go way too far and ask you not to book so many treatments at a time, because they get tired...

9 March 2025
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

Kære Jasmin Maya.

Mange tak for din besked. Vi er kede af at høre, at du har haft en oplevelse, som ikke har levet op til dine forventninger – det er naturligvis ikke den standard, vi ønsker at stå for.

Jeg har forsøgt at finde dig i vores system, men kan desværre ikke finde en registrering på dit navn. Vil du være sød at sende os lidt flere oplysninger, såsom dato for dit besøg, hvilken salon du var hos og eventuelt hvilket navn bookingen var lavet under? Du kan sende det til info@zenz.dk. Så vil vi meget gerne undersøge sagen nærmere og vende tilbage til dig.

På forhånd tak for hjælpen, og vi ser frem til at høre fra dig.

De bedste hilsner,
Anne-Sophie

Rated 2 out of 5 stars

Curly haircut Nørrebrogade

I had the coldest haircut experience ever and I didn't get the style I wanted. I explained what style I was aiming for, got my hair washed, cut and I was left under a hair drying thing. My stylist disappeared and after 15 mins I was done. My hair was very flat at the end, she tried to voluminise it with a diffuser and some powder, but it didn't help. I looked like a cow licked my hair down. My fringe looked awful, too. I couldn't wait to get out of the salon. But maybe the worst was the attitude of the stylist. Definitely not going back.

13 September 2025
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

Hi Viktoria,

Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations.

At ZENZ, we always aim to provide our guests with a professional and pleasant visit. In some cases, we use a heat hood during styling, as it can help enhance curls and give a more natural, long-lasting result – especially when using our Curly products.

We would love to invite you back for a complimentary consultation and wash & styling, so we can ensure you leave the salon feeling happy with your hair. Please call us at 35 39 36 39 or email me at info@zenz.dk and we will find a time that suits you.

Kind regards,
Anne-Sophie

Rated 5 out of 5 stars

Amazing experience

I got my hair cut today, I was at Zenz Nørrebrogade. My stylist was Ayoe, This was the best hair cut and experience. I left it up to her; I just explained "kind of" what I was going for and asked her opinion based on my hair type. She was amazing, easy to talk to, and knew exactly what to do with my hair! I don't have the easiest hair to work with, but she did it! This was an amazing experience. I would highly recommend this place and, of course, Ayoe! I also got great tips and tricks for my crazy hair. I thank her so much! See you in 6 months :) I 100% recommend it!

23 February 2024
Unprompted review
Rated 1 out of 5 stars

Bad attitude with customer

I booked an appointment for colouring hair at Islandsbrygge salon and I was 10 min late. The reason that I was late because I didn’t get any confirmation for my appointment and I tried to call them before going to double check. (My appointment was at 08:00) since nobody answered I showed up anyway because I don’t live far but I was 10 min late. And oh yeah I got scolded that I am late and they cannot attend my hair. I asked her to look at my hair first before making the decesion. She gave me attitude the whole time and after looking my hair she said she cannot gaurantee that she can cover my grey hairs. She was having attitude the whole time and I left

13 January 2024
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

Dear Mana. Thanks for your review. I can see that you came a little too late, but that was not the problem. You are naturally very dark and have a lot of gray hair, you wanted a lighter brown which you have already colored with at the bottom. We cannot make the color you wanted with our natural colors or our new generation colors, as our colors are not oxidative. Then if you want to make the color lighter at the same time as you dye, we have to make a lightening first and then a full color. I can see it ended with you not being dyed, it's a shame if you were looking forward to being dyed. If you write to info@zenz.dk, we can find a time for a consultation with me, I would very much like that. Then we can find the best solution for you. Our hairdressers are trained to say no if it's a treatment they can't do satisfactorily for the customer, I think that's what you unfortunately experienced. Many greetings to Anne-Sophie, owner and color expert.

Rated 5 out of 5 stars

Cecilie in Zenz Roskilde is the best…

Cecilie in Zenz Roskilde is the best hairdresser i have ever met. Very professional , polite and detailed. I have enjoyed whole experience in the salon Zenz Roskilde( beautiful interior and organic products). End result of my new color and hair cut is amazing and better than i have expected.

I sincerely recommend Zenz Roskilde.

11 September 2021
Unprompted review
Rated 1 out of 5 stars

Unfortunately one of the worst…

Unfortunately one of the worst experiences. I tried zenz company for the first time and I can for sure say it was my last. To start with, I didn't get the colour I wanted, and neither the style I asked for, which was ombre. I got my shirt ruined on top of that. The hairdresser offered to fix the colour few days later. I came back and the one positive thing was that she did colour it light like I wanted, but nothing like ombre style once again, it looks more like highlights, going all the way to the roots of the hair, especially close to the face. So when I close my hair in a ponytail, it looks highlights and not ombre. When looking through the whole head, it is very unevenly coloured, so unprofessionally done. Came home, I found the back of my t-shirt bleached, so now two pieces of clothing ruined. None of the times I got feet spa offered. My hair is so dried after two times of bleach that they look very unnatural, I didn't either get offered to buy any products that would be nutritional after the bleach. It is worth mentioning that it was the top paid hairdresser and not a trainee who did my hair. Definitely not recommending the company.

27 June 2021
Unprompted review
ZENZ Organic Hairdressing logo

Reply from ZENZ Organic Hairdressing

I will love to talk whit you, maybe I can help you :)

Rated 5 out of 5 stars

Great experience with Mille at Grønnegade

I got a haircut from Mille at Zenz Grønnegade, and I'm very happy with everything. She has a good eye for what works, is very sweet when cutting the hair and it feels like an overall great experience. Thank you, Mille!

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Cured my hangover with a great experience and haircut

Booked an appointment with Julie at Zenz Frederiksberg for the first time to get rid of my roots. I chose them as they value organic products and had great recommendations, albeit being rather expensive. I was unfortunately 5 min late but they were down one hairdresser that day, so they were also running a bit late. Luckily that didn’t bother me at all as I was hungover and had no hard deadline and didn’t mind waiting in between Julie doing another client. The service was impeccable: nice atmosphere, don’t have to be too chatty if you don’t want to, overload of drinks, a little foot bath for your feet during waiting time, massage chairs when they wash your hair, and a little gift as I had to wait some time. But most importantly, the dye and cut was exactly what I wanted, which is rare, and I had full confidence in Julie. (I originally chose her as I could see she was experienced and had a similar hair type to mine).
I would recommend Zenz Frederiksberg to anyone who would pay for a good haircut and relaxing experience (and to be without the fear of dye disasters).

21 June 2020
Unprompted review
Rated 4 out of 5 stars

Very nice experience and great results

I was at Zenz salon in Grønnegade. I was taking care of by a very professional hairdresser who gave me some good advice about my hair and the right way to color it. The product they used made my hair very soft, as it was a bit dry.
The whole atmosphere at the place was good and relaxing.
I will certainly recommend this hairdresser.

12 August 2018
Unprompted review
Rated 5 out of 5 stars

Great hairdresser!

I was taken care of by Simone and I am always a little bit worried about my hair the first time I go to a hairdresser but here I must say that after 5 min I understood that she is a very competent hairdresser and knew exactly what needed to be done to give my hair that new energy!
On top, all products are organic and smells heavenly good

7 April 2015
Unprompted review
Rated 5 out of 5 stars

Great hairdresser

I always see Anna at Grønnegade. I always leave the salon with amazing hair. Anna is super professional. Always listens to what you would like to have done to your hair and performs 100%. If uncertain one day she will come up with great suggestions. After having been to many fantastic hair dressers in New York City where I lived previously I was afraid I wouldn't find the same expertise here in CPH. But I did!

25 October 2014
Unprompted review
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