Zenco Legal Ltd Reviews 

9,385
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive website and straightforward online forms, noting how remarkably simple it is to complete legal paperwork without unnecessary delays. Consumers frequently highlight the exceptionally friendly and professional staff who go out of their way to provide wonderful guidance and total reassurance throughout the entire journey. Though some reviewers initially felt a bit unsure or experienced minor confusion when navigating the digital platform independently, prompt phone assistance readily cleared up any worries. People also mentioned that receiving clear updates and properly checked documents gave them complete confidence in the final results.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the online process is... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional and patient... See more

Service

Clients share positive opinions on service, praising the fast, efficient, and professional handling of... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are exceptionally... See more

Website

Consumers experience great satisfaction with the website, expressing that the online process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of the form and everything was straight forward. The questions were not complicated. However, I note the form was asking for a separate email and phone number for my 90 year old dad who... See more

Company replied

Rated 5 out of 5 stars

Superb service from Zain re setting up my Power of Attorney documentation. Extremely friendly manner,informative,helpful and patient.Cost:very reasonably priced. Thank you so much Zain,you're a... See more

Company replied

Rated 5 out of 5 stars

We decided to get Power of Attorney documents for me and my husband. Googled it and Zenco had so many positive reviews. Well they’ve got another from me. Everything was so simple to do online,... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend this service . thought this process would be so difficult to do but found the online process easy . I did need some questions answered, so I booked a telephone call and they... See more

Company replied


Company details

  1. Paralegal Services Provider

About Zenco Legal Ltd

Written by the company

Zenco Legal

We focus on you to bring legal services that separate us from the rest by being; accessible, affordable with amazing service.

We offer our customers same day phone appointments for their convenience for Lasting Powers of Attorney documents, basic and Trust Wills.

We're on average 65% cheaper than high street solicitors with a best price guarantee for peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,385)

2,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm only half way through

I'm only half way through, but up to now I'm very happy with the service

15 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the feedback Paul 🩷

Rated 5 out of 5 stars

Great thanks

Great thanks

22 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the kind words Paul 🩷

Rated 5 out of 5 stars

Arrangements sorted

Arrangements sorted, smooth transaction. Felt listened to. . Sunika was very helpful on the phone. Great service.

21 September 2026
Unprompted review
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the kind words Audrey 🩷

Rated 5 out of 5 stars

They made the LPA & Health & Wellbeing…

They made the LPA & Health & Wellbeing so easy to do takes about 15mins to fill in on the phone.
It was received very quickly & everything filled in even posted stickers with names on to sign.
Just posted to the office of guardian which then takes 8-10 weeks to be processed & returned.
Highly recommend Zenco made it so easy.

7 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the kind words Carole 🩷

Rated 5 out of 5 stars

Was able to initiate a Power of…

Was able to initiate a Power of Attorney in less than an hour. The procedure was simple and efficiently achieved without any fuss. I look forward to receiving the necessary paperwork.

21 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the lovely feedback Launce 🩷

Rated 5 out of 5 stars

Really easy to fill in forms

Really easy to fill in forms. We paid extra to have envelopes with addresses to government so that when we signed all copies we just then posted them off at the post office. We also received the forms back within a week. I would highly recommend Zenco.

14 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the kind words Lindsey 🩷

Rated 5 out of 5 stars

Very straight forward process

Very straight forward process, kept up to date with emails and post notes telling you exactly where to sign, highly recommended

14 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the feedback Susan 🩷

Rated 5 out of 5 stars

The online system is so easy

The online system is so easy , also the communication via email is very efficient I was quoted £400 at my solicitors zenco is so much more affordable

21 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the kind words Miss Christine 🩷

Rated 5 out of 5 stars

Very great service

As first time I am very happy with the service and very fast response

21 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

We appreciate the feedback Chi 🩷

Rated 5 out of 5 stars

It was really easy!

It was really easy, I filled the questions in on a Friday and had an email telling me the documents were sent out to me on the Monday. Brilliant and really quick service.

21 September 2026
Zenco Legal Ltd logo

Reply from Zenco Legal Ltd

Thank you for the kind words Kathryn 🩷

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