The macarons were wrapped in foil and arrived on time and fresh. They were delicious and reminded us of the macarons we had in France a few years ago! We had the Signature Collection. My wife's favori... See more
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Review summary
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My wife loved it, she said the chocolate was amazing and the packaging came perfectly. The shipping was fast and communicative and everything that was customized was high quality. Chocolates were... See more
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I Was VERY SATISFIED & IMPRESSED With Quality & Taste & Presentation Of Your Chocolates I Was Left With A Very Smooth Rich Velety Texture I Enjoyed The Variety Of Fresh Tasting Fillings Your... See more
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I recently tried chocolate from this company and was honestly impressed. The quality is amazing rich, smooth, and full of flavor. You can tell they use great ingredients and put a lot of care into t... See more
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Company details
About zChocolat
Written by the company
ZChocolat, premier online retailer of luxury chocolate gifts since 1999 and renowned ambassador of French chocolate savoir-faire, is widely celebrated for its distinctively-shaped line of signature chocolates. Available in 26 exclusive flavor variations from World Champion Chocolatier Pascal Caffet, each recipe represents the highest commitment to quality ingredients and epicurean excellence. Coupled with sophisticated packaging, elegant artisanal details, and boundless customization options, the result is a line of products both boldly luxurious and uncompromisingly chic à la française - delivering on the promise to make your gift recipients feel genuinely special and forever grateful.
zChocolat a vocation d’ambassadeur du luxe et du bon goût français en matière de chocolat fin avec l’idée d’allier le beau et le bon pour faire de chaque cadeau un geste d’exception et de prestige. Elle invente un chocolat unique décliné en 26 recettes et fabriqué par Pascal Caffet, MOF et Champion du Monde Chocolatier. Tous ses écrins sont disponibles exclusivement sur Internet et livrés dans le monde entier via DHL.
zChocolat tiene como misión ser embajadora del lujo y el buen gusto francés en lo que se refiere al chocolate fino con la idea de unir lo bello y lo bueno para hacer que cada regalo sea un gesto excepcional y prestigioso. Inventa un chocolate único declinado en 26 recetas y fabricado por Pascal Caffet, Mejor Obrero de Francia y Campeón del Mundo Chocolatero. Todos sus estuches son disponibles exclusivamente en Internet y entregados en el mundo entero por DHL.
zChocolat a vocation d’ambassadeur du luxe et du bon goût français en matière de chocolat fin avec l’idée d’allier le beau et le bon pour faire de chaque cadeau un geste d’exception et de prestige. Elle invente un chocolat unique décliné en 26 recettes et fabriqué par Pascal Caffet, MOF et Champion du Monde Chocolatier. Tous ses écrins sont disponibles exclusivement sur Internet et livrés dans le monde entier via DHL.
zChocolat tiene como misión ser embajadora del lujo y el buen gusto francés en lo que se refiere al chocolate fino con la idea de unir lo bello y lo bueno para hacer que cada regalo sea un gesto excepcional y prestigioso. Inventa un chocolate único declinado en 26 recetas y fabricado por Pascal Caffet, Mejor Obrero de Francia y Campeón del Mundo Chocolatero. Todos sus estuches son disponibles exclusivamente en Internet y entregados en el mundo entero por DHL.
Contact info
ZA Les Chalus, 04300, Forcalquier, France
- +33 (0)4 42 91 43 65
- feedback@zchocolat.com
- www.zchocolat.com
4.9
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every bite’s totally unforgettable
Every bite’s totally unforgettable, the delivery is right on time, and that silky smooth taste is just amazing!
12 February 2026
Reply from zChocolat
Thank you so much for your wonderful feedback Simon!
We’re very glad to hear that every bite was unforgettable, the delivery was right on time, and that you loved the silky smooth taste. We look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Reply from zChocolat
Thank you so much for your feedback Tristan!
We’re thrilled to hear that you loved the taste of our chocolates. We look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Amazing chocolates....best I've ever tasted
Chocolates are amazing but you got my order wrong unfortunately.... I ordered rochers instead of continental collection and instead I got orangettes/ chocolate finger's but apart from that I'm very happy with chocolates....thank you
12 February 2026
Reply from zChocolat
Thank you so much for your feedback Stuart, and we’re truly sorry for the mix-up with your order. We’re glad to hear you’re enjoying the chocolates, but this is certainly not the experience we aim to provide.
I have contacted you via email to find a solution and ensure this is resolved promptly. Thank you for bringing this to our attention, and we appreciate your understanding.
Alejandra Sevillano | zChocolat
Customer Service Assistant
Reply from zChocolat
Thank you so much for your feedback Matt!
We’re delighted to hear that you enjoyed the chocolates. We look forward to assisting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
My wife loved her chocolates
My wife loved her chocolates. It was a great Valentines gift. The order went smoothly, arriving on time, and zChocolat kept me posted on its arrival.
12 February 2026
Reply from zChocolat
Thank you so much for your wonderful feedback Gordon!
We’re delighted to hear that your wife loved her chocolates and that they made a perfect Valentine’s gift. It’s great to know the ordering process and delivery went smoothly. We look forward to helping you create another special moment soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Easy Ordering
Straightforward ordering process that worked well across international time zones
8 February 2026
Reply from zChocolat
Thank you for your kind words DeAnne !
We're delighted that your ordering experience was smooth and that it was easy even across international time zones. Providing a hassle free process is what we pride ourselves on at zChocolat.
We appreciate you taking the time to share your review!
Hannah Venn | zChocolat
Customer Service Assistant
Amazing Experience!
The customized packaging and the quality of the chocolate were absolutely amazing! The online ordering was simple, and pricing was transparent. This will be my new go-to when ordering special gifts.
9 February 2026
Reply from zChocolat
Thank you so much for your wonderful feedback Willie!
We’re delighted to hear that you enjoyed the customised packaging, the quality of the chocolates, and the ease of online ordering. It means a lot to us that we’ll be your new go-to for special gifts, we look forward to assisting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Delicious
It was, is, delicious. Nice packaging, card, made my Valentine gift nice. It'd be nice to have less expensive shipping.
8 February 2026
Reply from zChocolat
Thank you for your lovely feedback Frank!
We're thrilled to hear that you enjoyed your chocolates and that we could make your Valentine's gift special!
We appreciate your kind words and hope to delight you again soon.
Hannah Venn | zChocolat
Customer Service Assistant
Reply from zChocolat
Thank you for sharing your experience Jordan!
We're so glad you and your wife enjoyed.
We hope to delight you again soon!
Hannah Venn | zChocolat
Customer Service Assistant
Exceptional chocolate, my wife loved them!
My wife and I were very impressed with our experience with zChocolat. The chocolates arrived earlier than the expected delivery date, which was a great surprise. The packaging was elegant and extremely well done—truly impressive. Every single chocolate was absolutely delicious, and the QR code feature that explains the flavor profile of each piece was a very nice touch. zChocolat will definitely be my go-to place for chocolates moving forward.
7 February 2026
Reply from zChocolat
Thank you so much for your wonderful feedback!
We’re thrilled to hear that both you and your wife enjoyed the chocolates and that our packaging and QR code feature added to your experience. It’s always our goal to delight our customers, and your kind words mean a lot to us.
Laurence Chassany | zChocolat
Customer service manager
Excellent chocolat
8 February 2026
Reply from zChocolat
Merci beaucoup pour votre retour Manuel !
Nous sommes ravis que vous ayez apprécié notre chocolat. Nous espérons avoir le plaisir de vous ravir à nouveau très bientôt !
Alejandra Sevillano | zChocolat
Assistante Service Client
Really fast delivery from overseas
Really fast delivery from overseas. Packed really well
8 February 2026
Reply from zChocolat
Thank you so much for your feedback Harry!
We’re thrilled to hear that your order arrived quickly and was carefully packed. We look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
The chocolates are absolutely Devine!
The chocolates are absolutely devine! You taste one and think it can’t get any better and then you taste another and it’s incredible. I have tried chocolates from all over the world and these are at the very top.
Customer service and shipping was all stellar. I will absolutely purchase again.
8 February 2026
Reply from zChocolat
Thank you so much for your feedback Andrea!
We’re truly honoured to hear that our chocolates rank among the very best you’ve tasted from around the world. It’s wonderful to know that both the flavours and our customer service met your expectations.
We look forward to welcoming you back again very soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Tasty, customizable cachet
In addition to making great chocolate, zChocolat allowed simple customization of the card and photograph, which transformed a nice gift into a thoughtful one, at low cost. Plus quick delivery, from France! (Albeit with a reminder of tariffs.)
7 February 2026
Reply from zChocolat
Thank you so much for your feedback Jonathan!
We’re thrilled to hear that the customisation options helped turn your gift into something truly meaningful, and that you enjoyed both the chocolates and the quick delivery from France. We appreciate your kind words and look forward to creating more thoughtful gifts for you in the future!
Alejandra Sevillano | zChocolat
Customer Service Assistance
Reply from zChocolat
Thank you so much for your feedback Phillip!
We’re glad to hear that everything arrived well protected. We look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Reply from zChocolat
Thank you so much for your feedback Robert!
We’re thrilled to hear that you found the product elegant and fun. We look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Great communication
Great communication; the seller kept me informed at every stage. Delivery was prompt and the temperature control was perfect. I’ll certainly order again. The chocolates are still waiting for Christmas Eve, but I have no doubt they’ll be amazing.
17 December 2025
Unprompted review
Reply from zChocolat
Thank you so much for your wonderful feedback Mark!
We’re delighted to hear that our communication kept you well informed, that delivery was prompt, and that the temperature control met your expectations. We hope assisting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
Excellent! Highly Recommend.
Everything from beginning to end was superb. I purchased chocolates for my Mother-In-Law for Christmas and she told me they came in beautiful packaging. She absolutely loved them.
25 December 2025
Reply from zChocolat
Thank you so much for your wonderful feedback Dianne!
We’re thrilled to hear that everything from start to finish was superb, and that your mother-in-law loved both the beautiful packaging and the chocolates. Your recommendation means a great deal to us, and we look forward to delighting you and your loved ones again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
I was very pleased with this gift
I was very pleased with this special gift presentation for my wife's St. Valentine's Day.
25 January 2026
Reply from zChocolat
Thank you for sharing your experience with us Andy!
We’re delighted to hear that our Mahogany box added an extra touch of elegance and sophistication to your Valentine’s Day gift.
These beautifully crafted boxes are designed to make every presentation feel truly special, and we’re thrilled to help you create a memorable moment for your wife.
Stéphanie Pascal | zChocolat
Customer Service Team Leader
Best Dark Chocolates Ever
Your dark chocolates are the best I have ever had and I consider myself a chocolate connoisseur. I love those from Madagascar.
19 January 2026
Reply from zChocolat
Thank you so much for your wonderful feedback Maury!
We’re truly honoured to hear that our dark chocolates are the best you’ve ever had. We’re glad that you enjoyed the Madagascar chocolates in particular and look forward to delighting you again soon!
Alejandra Sevillano | zChocolat
Customer Service Assistant
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