Y&Y Management ltd Reviews 

When your money is being used by a third party to maintain /progress your asset a clear and accurate understanding of that process is required to be practical and transparent.
I refer to documents that make up the service charge.
As is apparent, all management companies have their own and specific format in presenting accounts, meaningful to them but not always to the leaseholder.
I contacted Y&Y management and 24 hours later,Adam responded by email ,with the view to arrange a time to talk regarding my query.
To maximise best use of time, for both parties, one has to attempt to understand the manner of the accounts prepared.
By doing this and with the guidance of Adam, he was able to steer me through documents to the point that I now fully understood the make up the accounts, namely
a.an estimated service charge for the year.
b.the balancing invoice
c.the actual invoice applicable for that year.
I found the manner of Adam to be extremely courteous,and polite.
Talking to Adam reassured me that here is a person who takes is role responsibly and with full commitment......rare qualities in this day and age.
Adam came across as having full knowledge of the workings of his company and not shy but humble enough to say that some processes and procedures could be made better and more user friendly.....i.e working progress to improve rather than to stagnate and deteriorate.
A pleasure to work with Adam.

This company is so dishonest and untrustworthy on so many levels. To write a honest review of this company and the staff behaviour would take me a week. So let it be known that my review in a nutshell is. Why this company hasnt been the subject of a chanel 4 documentary is beyond me. I would like many others have given no stars if I could. Avoid Avoid avoid

I am a Leaseholder in Keybridge and always had a good experience with YY Management. Our development is kept in great condition and I have always found Adam to be responsive to emails. We’ve a all heard horror stories of Management Companies and extortionate Service Charge increases, but that hasn’t been our experience with YY in Keybridge.

I’ve had an excellent experience working with Adam Azoulay member of Y&Y Management ltd. From the start, Adam has been incredibly prompt in replying to all my queries, always responding quickly and efficiently. His knowledge of the processes and his willingness to assist have made everything so much smoother and less stressful. Adam is not only professional but also genuinely helpful — it's clear he cares about delivering a high standard of service. I truly appreciate his support.

I m a leaseholder of a 28-storey building near Canary Wharf. Under Y&Y, the service fees was raised from £5277/half year to £9690/half year. That is almost £20,000 a year!!!!! A raise of 84%!!!!! If you are a 'professional' freeholder like Avon Ground Rents and your ambition is to make huge profit through your appointed management agent, you should consider Y&Y.

Y&Y Mangement is an associated company of the freeholder Avon Ground Rents Limited. No matter how crazy is the service fees, our protest has no use. Until the leaseholders can collect 50% of the signatures to retain the right-to-manage, we have no choice. Isn't it sad!!

I’m incredibly grateful for Yaron’s help during my flat purchase. He’s the property manager for the building I’m buying in, but throughout the entire process, he went far beyond what his role required.
Even though many of my questions and requests would normally be handled by solicitors, Yaron never hesitated to assist. He responded promptly, followed up on documents, clarified details, and supported me with a level of professionalism and patience that truly stood out.
He explained each step clearly and made what could have been a very stressful process feel manageable and smooth. No matter how small or detailed my question was, he was always kind, helpful, and reassuring.
Thank you again for all your hard work — it really made a difference!

Received no reminders to pay a bill that I was unsure about, was then sent debt collection notice, but resolved after speaking with Adam and the team.

From a solicitors perspective, I have found Y&Y to be professional and quick. Daniel provides an efficient service assisting in the conveyancing process.

We have the unfortunate situation of having our apartment block “managed” by this awful company. Since they took over, the service charge has continually soared with no real reason for it. If you’re thinking about buying a property which they manage, don’t……..or you too will feel like you’re being scammed!!!

Criminals the whole company. Also Avon group same gang. Ripping people off. Should be jailed every single person. Your day will come very very soon. Just sit back and wait.

I've had personal experience with Yaron, William, Michelle and Sharlene. Emails are responded too quickly by all parties and requested information always given. All staff have always been polite and lovely towards me which has made my time with this management company good :)

We raised some enquiries with Y&Y Management Lt and they dealt with them immediately. Daniel Green was fantastic.

I find it completely unacceptable that they have increased how much they are charging for their so called services .
No communication from them stating this increase, emails ignored.
Gutters over flowing causing damage to my basement property, Window sills from flats above crumbling and falling into my drainage areas.
So called charge for the fire alarms which have not worked since i purchased my property 5 years ago.
Fire risk assessment charge, never had any one inspect my property to see if it is compliant, neither have any of the other owners/tenants.
We pay hard earned money and get very little in return.

Y&Y recently fought and lost a Remediation Order with leaseholders at a property in Wood Green. Now it’s understood that they have lost again at the Property Tribunal in a much more financially significant case involving a block in Artillery Row, Victoria. The written decision is still to follow. These decisions, and there will undoubtedly be more, will undermine completely what little credibility they might still enjoy. They are dishonest and not really fit to run anything yet they are allowed to continue ripping off innocent leaseholders. Now they criticise the Judge before they have even seen his decision as their rambling, inarticulate reply demonstrates.

They are criminals mascarade as a management agency.
Do your RTM and get rid of them ASAP.
They will overcharge you and keep your funds.
Super rude service, super rude staff.
AVOID AT ALL COSTS.

these people and all their associated crooked companies need to be struck off, imprisoned and fined. they are all nothing short of fraudsters and crooks. Very very bad people

Disgraceful company: Don't know how to change a light bulb, deliberately ignore Tenant legislation and exploit unsuspecting leaseholders. Even prospective changes to the law will not matter as they just make up their own rules. Be hyper alert to any developer that is associated with this company or company belong to or closely associated with Avon. If a developer works with Y&Y and/or Avon, take heed- you have been warned. Look beyond the symptoms of high insurance charges, inflated service charge and poor service: They act as decoys for sub par developers and will recharge Leaseholders for inadequate build quality. Busy, innocent leaseholders may not even realize they are being abused and exploited. It is happening across the country. For some of the modus operandi of the Group that have been honed over the years and victim support search: "Eagerstates / Assethold / Triplerose / Y&Y / Avon Support Group"

Excellent customer service from Yaron helping provide information to enable the completion of my property sale to be achieved. The sales process had been dragging on and Yaron went the extra mile when required to help complete the sale. A big thank you.

Living in an Y&Y managed building, my experience matches the terrible one star reviews listed here (I wish there was the option to give zero stars).

The root of the issue that few leaseholders seem to be aware of is that Y&Y and the freeholder (that appoints them) are both ultimately owned by the same individual. Obviously this create a massive conflict of interest. Thanks to this weird set up, Y&Y is effectively answerable to no-one. They can provide the crappiest service at the highest cost. They know they will never get fired. This is by design.

Go on the companies house website and look it up, it’s all official (and sadly legal). Search for Y&Y, search for the freeholder and click on the “person with significant control” tab - behind both companies is the same guy. Outrageous.

One star is too generous. Any Freeholders out there. Pleaes do NOT USE this 'Managing Agents'. Please do your research and google Y&Y and Leasehold Charity

‘Even Del Boy had limits, Mr Moskovitz,’ Stella Creasy tells MPs