Never use this company the lack of customer service and willingness to help is pitiful. Ive had two items not arrive and only get the run around that my package would be redelivered in 3-5 i keep gett... See more
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The package never arrived
The package never arrived, I bought three adapters from Amazon, so far everything was normal, but then it says delivery with Yanwen, I didn't even know what that courier was, but I got pissed off when after 1 month nothing had arrived! Then the site was a mess, everything was intertwined and strange
2 failed deliveries with no communication
I had two packages sent with them as the shipper.
On both occassions the tracking showed that the package had left the seller's country and that it was en route to mine. Then the tracking stopped.
I made multiple enquires to Yanwan Express asking them to provide information about where those packages were, but they didnt bother responding to them.
On both occassions the sellers refunded me for my purchases. They had offered to resend the product but I would only do that if they used a different carrier.
I wouldnt use them again, and will check with sellers in the future if they use them because I cannot rely on them at all.
I am already waiting 3 weeks for my…
I am already waiting 3 weeks for my package and it did not arrive!!! Money grabbing fake company, scammers!!!
Terrible
Terrible. Package was out for delivery for 3 days. I tried to contact them and finally actually did receive a response saying they would try to deliver and post new delivery info on their tracking. Nope, nothing. Luckily Temu reimbursed me and allowed me to request that they never ship to me with Yanwen again.
Yanwen Express' driver delivered my…
Yanwen Express' driver delivered my package to the wrong address. This can happen, when you don't follow GPS, which is pretty accuratein established neighborhoods. However, there was clearly no action taken to resolve or remedy the issue. They sent pictures of the delivery, which was not of my house or address. But insisted the package was delivered. Hmm, OK. I replied twice with a picture of my house and address to highlight the error.
They simply stopped communicating, meaning stop replying to my issue as if they were done with it.
Fortunately, the recipients finish the delivery Yanwen Express could not and seemly would not. It was a week ago the error was made.
I hope to never have a vendor that use this carrier.
Very satisfied
I was a bit skeptical after reading all the reviews. However, I was updated all throughout the process, and the package got delivered much quicker than I expected (9 days total, shipped to NL). Very satisfied!
AWFUL!
This 'tracking' is absolutely awful...its difficult to access and when fortunate to 'access' it's impossible to find out where your item is...this system is extremely lucky to get a single star cos its not worth 1 star...absolutely useless!
Terrible
Terrible! I've had 2 packages disappear and they've lied and said the business was closed for delivery. I was sitting in the OPEN business when I got today's notification that that's why they couldn't deliver. I have emailed them multiple times and just get a pre-written response and unfortunately that's the only way I have to contact them.
Item never arrived two months after…
Item never arrived two months after purchasing. A joke of a company and sellers that use them.
Don’t buy stuff online from over seas
I’m from a country pretty far from
the US which is where I ordered my shirt, so I was already kinda wary about ordering something overseas so I double checked my address and everything. Later got an email about two weeks later that my order has been delivered, but when I got home I found absolutely nothing. Turns out it’s in my country but at a completely different location, almost 5 hours away from me. Be careful on how you spend your money and who delivers your items.
After 42 days my item is still…
After 42 days my item is still apparently in China. If it even exists. No response to emails, zero support, zero effort to deliver.
Yanwen facility obviously have someone who has sticky fingers
Yanwen facility obviously have someone there who has sticky fingers, I ordered a TurboClean AquaMax: Space-Saving Wet and Dry Vacuum
Cleaner, Pet-Friendly Vacuum x 1 from Avernixio tracking in place when parcel arrived it was a small package with a cheap tacky ring in it .
Obviously someone has swapped the item and stolen it or it was a scam from company I tried to purchase item from , either way it is unbelievable the nerve of some people , well bad luck will bestow those that steal . 0 stars for service . Very frustrating !!
Also do not get anything from Avernixio you will not receive your goods !! At least I got my money back used my credit card this way you are protected just protect your assets
Terrible
Terrible! Just Terrible!! Yanwen delivery guys take pictures of your package at the door then later steal the package!!
I ordered a NY Yankees Comforter
I ordered a NY Yankees Comforter. When it arrived, it's NOT a comforter. It is pretty much no more than an oversized sheet! The difference in a Duvet, which is what I received, versus a Comforter:
Tips & Trends
What is the Difference Between a Duvet and a Comforter?
June 23, 2021 by Joe
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What is a duvet?
A duvet is a type of bed covering, specifically one that is down-filled. Duvet (pronounced due–vay) is the French word for down and most commonly refers to a down quilt. Since Europeans have been credited as the first ones to sleep under down comforters, often you will hear the French word “duvet” used to refer to a down comforter. At Cuddledown, we refer to all of our duvets as “comforters.”
What is the difference between a duvet vs a comforter?
The words “duvet” and “comforter” are used interchangeably to describe a top layer of bedding or quilt filled with natural or synthetic materials for extra weight and warmth. Duvets and comforters can be filled with such materials as down, synthetic down, cotton, wool and silk.
I'm giving it to my 11-year old grandson who is a Yankees fan. I ordered and received a REAL NY Yankees Comforter from Fanatics.
23 days in transit and still not left…
23 days in transit and still not left country of origin .... Shit service.
Exceeded expected shipping time !
I ordered my package only a couple of weeks before Christmas and minimum shipping time for my item was listed as 11 days, I was nervous my package would not get to me in time especially after reading some of these reviews. My package arrived 4 days prior to the minimum listed shipping time, during the holiday season, I was impressed.
Easy to follow tracking information
Easy to follow tracking information. Proof of delivery was very thorough. Package was delivered on time.
Package shows as delivered but was stolen by the driver.
Package shows as delivered. However, I never got anything. I was home all day and saw no driver. I guess they kept my package as a holiday gift for their family.
I was Scared
Was worried at the beginning due to bad reviews but ordered a small package into Europe and received it in a longer than usual time but I was kept updated the whole way. Will order again!
Never received my package
Never received my package. The company won't respond to my emails. Awful company
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