Yves Rocher Sverige Reviews 8,691

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Yves Rocher is one of my favourite online stores to shop from, quality of the products is so good and made from natural ingredients. Is sometimes litre expensive but gives very good deals to members.... See more

Company replied

Rated 5 out of 5 stars

We are pleased with the excellent quality and reasonable prices of the various skincare, body, and hair products.

Company replied

Rated 3 out of 5 stars

It was quite long waiting time for me. 26/03/2024 - 10/04/2024 Im not sure whether or not i do online shopping in the future. Customer operator call service doesn't have English option. It's also... See more

Company replied

Rated 5 out of 5 stars

Its good but it should be more better if you send some little gift to your customers on their 1st order as it will increase more interest in your products by giving them a small different product to... See more

Company replied

Company details

  1. Wellness Center
  2. Cosmetics Store

About Yves Rocher Sverige

Written by the company

Yves Rocher är botaniker, odlare, tillverkare och återförsäljare utan mellanhänder och kan sedan 1959 erbjuda det bästa från Bretagnes natur till rimliga priser.

Vi jobbar med 100% vegetabiliska aktiva ingredienser som tas fram för effektiva och innovativa produkter med respekt för miljön. För att bidra till biologisk mångfald odlar vi enligt agroekologiska metoder på våra ekologiskt certifierade fält i La Gacilly, Frankrike, där våra botaniker skapar magi, helt utan bekämpningsmedel.

Vi omprövar kontinuerligt våra förpackningar, vår produktion och innehållet i våra produkter för att fortsätta minska vår avfallsproduktion och därmed minimera vårt klimatavtryck.

Yves Rocher erbjuder ett brett sortiment av produkter inom hudvård, hårvård, kropp, makeup, parfym och solskydd.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

One of the bottles was opened and all…

One of the bottles was opened and all the liquid spilled. So it is better yo check the packing before sending and do the packaging well.

15 May 2024
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Reply from Yves Rocher Sverige

Hello. We have read your review and regret what has happened. We would like to get in touch with you and assist you with your matter. You are welcome to contact us at: customer.service@yves-rocher.se

Rated 5 out of 5 stars

Excellent

We are pleased with the excellent quality and reasonable prices of the various skincare, body, and hair products.

13 May 2024
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Reply from Yves Rocher Sverige

Thank you for being a satisfied customer. And thank you for this great review!

Rated 5 out of 5 stars

Good Product

It is the third time that I order this sun cream and I am very happy with this product.

13 May 2024
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Reply from Yves Rocher Sverige

Thank you for you're 5 stars!

Rated 5 out of 5 stars

Bra service

Bra service ++++++

13 May 2024
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Reply from Yves Rocher Sverige

Tack för att du är en nöjd kund Och tack för denna fina recension!

Rated 2 out of 5 stars

The delivery takes about 10-14 days

The delivery takes about 10-14 days, it really makes me not order from YR again. This time the delivery was incomplete so I have to wait two more weeks.

29 April 2024
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Reply from Yves Rocher Sverige

We would like to start by thanking you for your review! Currently, our packages are delivered within 8-12 days from the beautiful village of La Gacilly in France, where Yves Rocher has its roots. This makes your order extra special, as by choosing our products, you support a tradition that began in this picturesque village.

Rated 5 out of 5 stars

There is always a lovely range of…

There is always a lovely range of products. The website is easy to use and the delivery is quick and simply but safely packed

29 April 2024
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Reply from Yves Rocher Sverige

Thank you for your incredibly nice review!

Rated 1 out of 5 stars

I have not received my order yet

I have not received my order yet, please keep me updayed about that as soon as possible

I have this order:
Tracking number: YR27174533
Order number: 106129992000
Order date: 29/04/2024

When I track the order, it says the carrier has not picked up the package yet which is annoying as I need my order for my mother's birthday before May 15.

Can you please check this for me and let me know when I can have my order at home?

29 April 2024
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Reply from Yves Rocher Sverige

Hello. We have read your review and apologize for what has happened. We would like to get in touch with you and help you with your case. You are welcome to contact us at: kundservice@yves-rocher.se

Rated 5 out of 5 stars

Best products for best prices

Amazing prices, high quality and fantastic service

24 April 2024
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Reply from Yves Rocher Sverige

Thanks for your review! ⭐Thank you very much, nice that you like our products!

Rated 5 out of 5 stars

Always good product and always nice…

Always good product and always nice with some extra gifts with it! Thank you!

22 April 2024
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Reply from Yves Rocher Sverige

Thanks for your review! We are really glad that you are satisfied whit the gifts.

Rated 5 out of 5 stars

Bra kvalitet

Bra kvalitet, fina presenter

18 April 2024
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Reply from Yves Rocher Sverige

Tack för ditt omdöme och dina 5 stjärnor!

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