Yves Rocher is one of my favourite online stores to shop from, quality of the products is so good and made from natural ingredients. Is sometimes litre expensive but gives very good deals to members.... See more
Company replied
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Yves Rocher is one of my favourite online stores to shop from, quality of the products is so good and made from natural ingredients. Is sometimes litre expensive but gives very good deals to members.... See more
Company replied
We are pleased with the excellent quality and reasonable prices of the various skincare, body, and hair products.
Company replied
It was quite long waiting time for me. 26/03/2024 - 10/04/2024 Im not sure whether or not i do online shopping in the future. Customer operator call service doesn't have English option. It's also... See more
Company replied
Its good but it should be more better if you send some little gift to your customers on their 1st order as it will increase more interest in your products by giving them a small different product to... See more
Company replied
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Strandbadsvägen 13B, 252 29, Helsingborg, Sweden
Hasn’t replied to negative reviews
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One of the bottles was opened and all the liquid spilled. So it is better yo check the packing before sending and do the packaging well.

Reply from Yves Rocher Sverige
We are pleased with the excellent quality and reasonable prices of the various skincare, body, and hair products.

Reply from Yves Rocher Sverige
It is the third time that I order this sun cream and I am very happy with this product.

Reply from Yves Rocher Sverige
The delivery takes about 10-14 days, it really makes me not order from YR again. This time the delivery was incomplete so I have to wait two more weeks.

Reply from Yves Rocher Sverige

Reply from Yves Rocher Sverige
There is always a lovely range of products. The website is easy to use and the delivery is quick and simply but safely packed

Reply from Yves Rocher Sverige

Reply from Yves Rocher Sverige
I have not received my order yet, please keep me updayed about that as soon as possible
I have this order:
Tracking number: YR27174533
Order number: 106129992000
Order date: 29/04/2024
When I track the order, it says the carrier has not picked up the package yet which is annoying as I need my order for my mother's birthday before May 15.
Can you please check this for me and let me know when I can have my order at home?

Reply from Yves Rocher Sverige
My hair very shiny and healthy after I use detox shampoo

Reply from Yves Rocher Sverige

Reply from Yves Rocher Sverige
Always good product and always nice with some extra gifts with it! Thank you!

Reply from Yves Rocher Sverige
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