I have bought from Yuplay twice now [Subanutica and Hogwarts Legacy] and both times I've payed less than twenty dollars and have gotten the keys within ten minutes. I know it says instant delivery but... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I bought Spec Ops the Line for Steam. Although IT is not possible to purchase it directly via Steam I was able to buy this key and enjoy my new (old) game. The activation worled instantly. I would def... See more
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Tried em for the first time! Martin from the support team helped me out A LOT with my purchase and although I was skeptical they really do deliver on their no hidden fees and competitive pricing.... See more
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The transaction went smoothly and there were no additional fees. The purchase I made was a pre-order and on the release day I immediately received the key, which worked perfectly. It’s also possible t... See more
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Company details
Written by the company
We offer a wide range of games with up to 92% OFF! Our mission is to become the favourite landing-place of every gamer! With us, you won’t have to think about anything other than the upcoming hours of exciting gaming experience. Whether you’re looking for the latest the developers have spawned or you’re seeking old and classic titles, we always got you covered! And remember that with us you’ll always have a GG!
Contact info
United States
- support@yuplay.com
- www.yuplay.com
4.7
Excellent
4K reviews
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Speed of purchase.
Speed of purchase and great deals on games. The customer support was also very helpful.
6 March 2026
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We’re thrilled to hear that you enjoyed the speed of the purchase process and found great deals on games. It’s also wonderful to know that our customer support team was helpful and made your experience even better.
Providing fast service, competitive prices, and responsive support is always our goal. Your feedback truly motivates our team to keep delivering the best possible experience.
We look forward to serving you again in the future!
Best regards,
Code doesn't work anymore
Bought a code a few months back, suddenly code was removed from steam.
be careful buying from this site. I had bought a code 2 months ago, and suddenly got a message from steam that the code is no longer valid, even after working originally when I redeemed it
6 March 2026
Unprompted review
Reply from YUPLAY
Hello,
We have not received any message or support request from you regarding this issue. If you had contacted us, we would have gladly investigated and helped clarify the situation.
All of our products are legitimate and sourced from official distributors.
In the vast majority of cases where access to a game is restricted, the reason is related to actions on the Steam account itself. This can include violations of Steam’s rules or the use of automation tools (such as rapid-fire, double-click macros, or similar input automation), scripts, or other gameplay modifications. These restrictions are applied by Steam and are not related to the activation code provided.
Since you did not contact our support team, we unfortunately had no opportunity to review your case or check what may have happened. If you reach out to us with the game name and order details, we will gladly look into the situation.
We also encourage all gamers to follow Steam’s rules and fair-play policies to ensure a smooth and uninterrupted gaming experience for everyone.
Kind regards,
Great Prices
I purchased the sims 4 "Royalty and Legacy" Expansion Pack from this store. At first, I was a bit concerned about the trustworthiness of the website but I looked up the trustpilot page and was a bit more relaxed. I was definitely pleasantly surprised by the customer service and the transaction was smooth.
6 March 2026
Reply from YUPLAY
Dear customer,
Thank you so much for your kind review!
We're really glad to hear that your experience turned out to be a positive one and that our customer service and smooth transaction helped put your mind at ease.
Enjoy playing with your new expansion, and we hope to see you again soon! 😊
Best regards,
Payment method didn't work
My credit card was for some reason rejected as invalid, making me use a different one that I didn't want to use.
6 March 2026
Reply from YUPLAY
Dear customer,
Thank you for your feedback.
We’re sorry to hear that your credit card was declined during the payment process. In some cases, card payments may be automatically rejected by the payment processor or the card issuer due to security checks, billing information mismatches, spending limits, or other verification requirements. Unfortunately, these checks are handled by the bank or payment provider and are outside of our direct control.
We completely understand that having to use a different card can be inconvenient, and we appreciate you taking the extra step to complete your purchase.
We’re glad to see that once the payment was successfully completed, your game key was delivered instantly and without any issues.
If you experience any payment difficulties in the future, please feel free to contact our support team - we’ll be happy to assist you as quickly as possible.
Thank you again for your order and for sharing your feedback.
Kind regards,
Reply from YUPLAY
Dear Customer,
It's incredibly inspiring to see that you had a 5-Star experience with us.
We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.
It will be truly our pleasure to serve you in the future.
Please do not hesitate to contact us if there is anything we can do to make your experience even better!
Hope to see you around :)
Best regards,
Key activated with no issues.
5 March 2026
Reply from YUPLAY
Dear Valued Customer,
Thank you a lot for the great 5-star review. It is customers like you who motivate us to continually enhance our services and exceed expectations.
We would like to express our utmost appreciation for your support as an invaluable member of our customer community.
We eagerly look forward to the privilege of serving you again in the future, and we assure you that we will spare no effort in delivering an exceptional experience each time.
Thank you once again for your continued trust.
Warm regards,
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We’re delighted to hear that you had a great experience and that everything went smoothly with your purchase. Transparency is very important to us, which is why we do not charge any payment fees—what you see at checkout is exactly what you pay.
Our goal is to provide a straightforward, reliable service with great prices and no surprises. Your feedback means a lot to us and motivates our team to keep delivering the best possible experience.
We hope to see you again soon at YuPlay!
Best regards,
Great price and smooth transaction with…
Great price and smooth transaction with lots of payment options. Key installation was smooth also. Highly recommend them!
4 March 2026
Reply from YUPLAY
Dear Customer,
Thank you very much for your fantastic 5-Star review!
We’re thrilled to hear that you had a smooth transaction and found a great price on your purchase. It’s also great to know that our variety of payment options and the easy key activation process helped make your experience even better.
Your recommendation truly means a lot to us, and it motivates our team to keep providing reliable service, competitive prices, and a seamless purchasing experience for all our customers.
We look forward to welcoming you back to YuPlay for your next purchase!
Best regards,
Cheap working keys
Cheap working keys ! I've been able to get a game for my nephew for a fraction of its real price, which is nice as I'm poor AF right now x)
4 March 2026
Reply from YUPLAY
Dear Customer,
Thank you very much for your wonderful 5-Star review!
We’re really happy to hear that you were able to find a great deal and that the key worked perfectly. It’s especially rewarding to know that our prices helped you get a game for your nephew at a time when it really matters. Moments like that are exactly why we strive to keep our prices competitive and our service reliable.
Your support means a lot to us, and we truly appreciate you choosing YuPlay. We hope both you and your nephew enjoy the game, and we’ll be more than happy to serve you again whenever you’re looking for your next great deal!
Best regards,
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We’re really happy to hear that you enjoyed the great deals on our website. Our goal is always to provide competitive prices along with a smooth and reliable purchasing experience for all our customers.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope you continue finding great offers with us in the future!
Best regards,
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We are thrilled to hear that you are satisfied with our service. It’s great to know that everything went smoothly and without any problems.
Providing fast, reliable, and hassle-free service is always our top priority, and feedback like yours reassures us that we’re delivering the experience our customers expect.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Reply from YUPLAY
Dear Customer,
We’re happy to see that you had a 5-Star experience at YuPlay!
We extend our heartfelt gratitude to you for being an invaluable part of our customers.
Your review fills us with immense joy and satisfaction!
We eagerly anticipate the privilege of serving you again in the future :)
Wishing you a wonderful day ahead!
Best regards,
Lowest price at the time of purchase
I bought several Batman: Arkham Origins games for myself and friends. They activated without any problems.
4 March 2026
Unprompted review
Reply from YUPLAY
Dear Customer,
It's incredibly inspiring to see that you had a 5-Star experience with us.
We're thrilled to hear that you found our prices to be competitive and that you're satisfied with your experience. At YuPlay, we're committed to providing excellent value for our customers, and we're delighted that you noticed.
It will be truly our pleasure to serve you in the future.
Please do not hesitate to contact us if there is anything we can do to make your experience even better!
Hope to see you around :)
Best regards,
Very pleased
2 March 2026
Reply from YUPLAY
Dear Valued Customer,
We hope this message finds you well!
First, we want to thank you a lot for the great 5-star review.
At Yuplay, we strive to provide the best possible products and services, and your kind words are a testament to our efforts.
Your review motivates our team to continue providing our customers with the best experience on our site.
Thank you once again for your kind words and for being an integral part of our community. We look forward to serving you in the future.
Kind regards,
Very good experience!
All went very well, fast and reliable. I will see until the end of the experience is perfect.
3 March 2026
Reply from YUPLAY
Dear Customer,
Thank you so much for taking the time to leave us a wonderful 5-star review on Trustpilot. Your feedback truly made our day!
We are thrilled to hear that you had such a positive experience on our site.
We truly value your support and loyalty as a customer.
If there's anything we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us.
Have a great day ahead!
Best regards,
Reply from YUPLAY
Dear Customer,
Thank you so much for your 5-Star review!
We are thrilled to hear that your experience was perfect, as always. Knowing that we continue to meet your expectations means a lot to our team and motivates us to keep providing fast, reliable, and seamless service.
We truly appreciate your continued support and look forward to serving you again in the future!
Best regards,
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We are thrilled to hear that you are satisfied with our service and found it both fast and reliable. It’s wonderful to know that you appreciated our competitive prices and the serious approach we take to ensure every purchase goes smoothly.
Providing a quick, trustworthy, and value-packed experience is always our priority, and your feedback reassures us that we’re meeting that goal.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
Reply from YUPLAY
Dear Customer,
Thank you very much for your 5-Star review!
We’re thrilled to hear that you were happy with the fast delivery and our good prices. Providing a quick, smooth, and value-packed experience is always our goal, and it’s wonderful to know we met your expectations.
Your support truly means a lot to us, and we look forward to serving you again in the future!
Best regards,
Worked as advertised
I bought the key, received it instantly and it worked.
I would, however, appreciate more information about the original source of the key.
24 February 2026
Reply from YUPLAY
Dear customer,
Thank you so much for your positive review! We're glad to hear the key was delivered instantly and worked perfectly for you.
Regarding your question, all our keys are sourced from authorized and legitimate distributors. We understand the importance of transparency, and we’re always happy to provide additional information whenever possible.
Please feel free to contact our support team directly if you need any other assistance or information!
It will be truly our pleasure to serve you in the future.
Best regards,
Fast and clear
1 March 2026
Reply from YUPLAY
Dear Customer,
We hope this message finds you well!
It's incredibly inspiring to see that you had a 5-Star experience with us.
Your positive feedback fuels our passion for providing top-notch service and products.
Have a wonderful day!
Kind regards,
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