I’m having the same problem as other buyers. Placed an order 4 weeks ago, money came out of the account immediately, no delivery email and no response to several emails and email through the contac... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered in September still no deliver and they don’t reply to emails and then they have the cheek to email me tonight with a buy 1 get 1 free on sleep gummies Update as of 20/11/24- website... See more
Company replied
I.ve used them in the past quite a few times. Had a email 2 days ago for their melatonin and click on it and its not their site ,so why are emails still being sent out to buy when they gone out of b... See more
Company replied
What happened to the flavour of your 5http sleep gummies? It would be great if you guys could go back to your original passion fruit flavour. I’m getting used to the new flavour, and they still have t... See more
Company replied
Company details
Written by the company
Yumi is a UK based chewable supplements brand, first launched in 2017. We create simple, enjoyable nutrition products designed to support everyday wellbeing, from energy & sleep to gut health, beauty, balance & daily vitality. Our mission is to make healthy habits easier, more enjoyable & built to last. We believe wellbeing should feel simple, effective & easy to trust, which is why our products combine credible nutritional science with vegan friendly ingredients, natural flavours & chewable formats that fit naturally into real life. With a renewed focus on transparency, customer care & product quality, we are committed to rebuilding trust through a better experience at every touchpoint. Our range includes targeted chewable supplements such as All Day Energy, Bedtime, Snooze, Gut Health, Hair, Skin & Nails, Lean & Detox, and Wellness. Each product is designed to be easy to take, easy to understand & easy to build into a consistent routine. We are proud to be a UK based business serving customers nationally, with a growing community of people looking for simple daily habits that support how they feel every day. Whether you are looking to feel more energised, more balanced, better rested or simply more like yourself, Yumi is here to make that next step feel easier. Customers can contact our support team by email at hey@yuminutrition.com for help with orders, product questions, delivery, returns or after sales support. You can also stay connected with Yumi through our website, newsletter & social channels. Simple daily habits. Credible nutrition. Wellbeing made easier to stick with.
Premium Wellness Supplements
Written by the company
- Science backed gummies, made for real life
- Our chewable supplements are made with carefully sourced ingredients, natural flavours & strict quality standards. From sleep & energy to gut health, beauty & daily balance, we focus on simple nutrition that feels easy to trust & easy to stick with.
- Transparent & accountable
- With a renewed focus on transparency, customer care & product quality, we are committed to building trust through a better experience at every touchpoint. We are focused on listening, improving & doing things properly, so customers can feel confident choosing Yumi.
- Flexible subscriptions
- Build your daily routine in a way that works for you. Our subscriptions are designed to be simple & flexible, with regular deliveries you can pause, skip or cancel anytime. No hidden fees, no unnecessary hassle, just wellness made easier to keep up with.
- Fast, reliable shipping
- We offer UK wide delivery through trusted fulfilment partners, helping your order arrive quickly & reliably. You will be able to track your order every step of the way, with support available if you need us.
Customer-First Support
Direct Access to Real Help
Have an issue? You can reach our CEO or support team directly. We take responsibility, fix problems fast, and always put your satisfaction first.
24-HOUR SUPPORT OR A PRODUCT IS ON US.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 73 7853 8425
- hey@yuminutrition.com
- www.yuminutrition.com
4.3
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These gummies are so tasty
These gummies are so tasty. We take the apple cider vinegar ones for gut health and the iron ones. The apple cider vinegar are definitely a tastier option than doing ACV shots! I also love that they get delivered regularly so I never have to worry about running out!
13 April 2023
Unprompted review
Great product
Great product, fantastic communication at all times from the company. Products taste good and do exactly as they advertise.
12 April 2023
Unprompted review
I've been taking Lean & Detox and our…
I've been taking Lean & Detox and our All Day Energy gummies for a couple of years. These are the tastiest gummies, so easy to stick to. I've never been consistent with vitamins until Yumi Nutrition.
If you're looking for a vitamin that works and easy to stick to then Yumi are your Vits :)
4 April 2023
Unprompted review
I just love these
I just love these. I have previously struggled to stick to a routine involving tablets for vitamins and others, but these tasty, fun and chewy versions somehow make it easier. And I definitely feel less tired with them
23 March 2023
Unprompted review
bad experience
the product arrived with an extra tax to be paid of the value of 13 euros not agreed by the parties and not mentioned anywhere, an unhappy surprise, in addition to the sensational delay of about one month in delivery.
no shipping and delivery updates by email, I will call paypal to find out if anything can be done about the undue charges that I had to pay.
I can prove everything.
4 January 2023
Unprompted review
Effective and tasty supplements
My son has yumi iron and vitamin D gummies daily, because his levels of both were low but not low enough for a prescription. They have helped his energy levels massively, and he says they are really nice too. The gummies are really handy as he can't swallow tablets. Highly recommended - we will be continuing to buy them for the forseeable future!
8 January 2023
Unprompted review
All the products that I have bought…
All the products that I have bought from Yumi are delicious and work pretty well. Will definitely recommend
1 November 2022
Unprompted review
Excellent customer service
Excellent customer service, very efficient. Excellent products!
5 October 2022
Unprompted review
Smooth collaboration and communication
Smooth collaboration and communication. The team was super lovely and accommodating!
28 November 2022
Unprompted review
Love them
I've been using products from Yumi for around 2 years. I love their hair, skin and nails and zinc supplements. My sleep quality has improved since using them. Good quality and fast delivery.
23 November 2022
Unprompted review
Bought the bed time gummies for my…
Bought the bed time gummies for my teenager son who was struggling with sleep. Had anxiety too.
been using them for months now and a massive help.
Highly recommend.
I also use the hair, skin and nails and gut gummies and find them very tasty and work :)
Am sure all of the range will be as good. You need to try for yourself.
22 June 2022
Unprompted review
Really slow delivery taken nearly all…
Really slow delivery taken nearly all week to get my order. People want items next day. No updates
12 August 2022
Unprompted review
Reply from Yumi Nutrition
Hi Tracey, I am sorry to hear that your parcel has not reached you yet. Your order was despatched by us to Royal Mail the next working day after your order was placed and so this unexpected delay is with Royal Mail. The tracking link sent to you at the time of despatch is updated regularly by Royal Mail and shows a delivery due date, please check this for updates. If you have any further issues then please let our customer service team know.
Bedtime 5htp gummies
Got these for my 12 year old daughter who suffers from anxiety and insomnia, they were effective immediately and have been a massive help. Well worth trying if you struggle to sleep, I’m going to try them myself as well. Highly recommend!
7 April 2022
Unprompted review
VIT D & BEDTIME 🌙
I ordered the Bedtime and the Vit D and all I have got to say is WOW.
From the moment you order you are kept up-to-date on where your parcel is. The bedtime Yumi's took a couple of days to get into my system but once they did I am out like a light and waking up much brighter. 100% recommend 👌
26 January 2022
Unprompted review
Well deserved 5*
Always kept up to date on orders, delivery and packaging on point. The product, great tasty, chewy vitamins, which don’t disappoint. Sunshine and Immunity Support works wonders for me.
6 January 2022
Unprompted review
Love these vitamins
Love these vitamins, taste amazing and easy to chew. Delivery is quick also. Would definitely recommend.
10 December 2021
Unprompted review
Taste and smell incredible
Taste and smell incredible. Works - good so far from what I can tell and I am no scientist. I like the founder’s history, good job mate!
23 October 2021
Unprompted review
5* product and company
Amazing company, amazing product. We have been using the sleep gummies for a few months now definitely helps with mood swings and gives you a good night's sleep.
18 October 2021
Unprompted review
Love these gummies
Love these gummies. I really suffer with anxiety and insomnia. These really help. Take one before bed and i sleep straight through which is crazy for me. 100% telling mu friends about them and will reorder.
14 October 2021
Unprompted review
these gummies helpful with my last cold.
I found these gummies helpful with my last cold they taste great as well.
Have recommended them to family members as well.
Will order again
4 October 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.