My last free lotto lines were the third free lines I had been allocated, the representative who answered my phone call when applying was very polite, jovial & easy to understand. The only downside was... See more
Company replied
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Easy to talk to the agent who made contact. No difficulties with the LottoService as such, although unfortunately there was no win on this occasion. Later Customer Service called to find out how thi... See more
After talking to a member of staff at your lotto service regarding free lotto numbers which he gave me. He then asked if I would like to join the monthly syndicate of which I said no thank you There... See more
Company replied
Your lotto service contacted me to offer free lines, after retail purchase on Chums. Unexpected. An offer you cannot refuse, as a workmate used to say.
Company replied
Company details
Contact info
Long Acre Barn, Pury Hill Business Park, Near Alderton, , NN12 7LS, Towcester , United Kingdom
- +44 (0)20 3695 6222
- info@yourlottoservice.co.uk
- www.yourlottoservice.co.uk
You should know
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
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It was a surprise to receive free…
It was a surprise to receive free lottery numbers, unfortunately we didn’t win anything, the person we dealt with regarding registering our number was very pleasant and professional..
24 July 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite young man and informative…
Very polite young man and informative got my numbers just a shame I didn't win anything lol
13 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a suprise to be notified we had…
It was a suprise to be notified we had a chance to win on the national lottery. The person I spoke to was very polite and explained every thing to me we did not win on the lottery but you cant be lucky every time.
4 March 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
It was a surprise to get the free…
It was a surprise to get the free lottery numbers. It happened as a customer service thank you. The lady who I spoke to at the lottery service was very helpful and explained how this would work. She emailed me the numbers that I was allocated and the date of the draw containing my numbers. Sadly, I didn't win but the service was very efficient.
10 January 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Seems like suspect marketing
Seems like suspect marketing, saying they are giving 10 free lottery lines as a "special gift for being a regular National Lottery player", which, A. Implies that they are part of the National Lottery, and B. States that I am a regular National lottery player - which I am not. With marketing that suspect I will steer clear of the company.
UPDATE following the company's response:
Well, when the letter says “We believe loyalty should always be rewarded!”, it's very noble of you to take it upon yourselves to reward someone's spending with a completely different company. I also buy the occasional pint down my local — can you reward my loyalty there by buying me a couple of pints at the Dog and Duck?
11 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Dear Sean Brown,
We apologise for any misunderstanding regarding our offers.
We do not claim to be The National Lottery, nor do we present ourselves as affiliated with it. Your Lotto Service UK LTD operates independent lottery syndicates that enter lines into the UK Lotto and EuroMillions draws. Our wording refers to “national lottery lines” only in the sense that these are lines entered into the official National Lottery games, not that we are the National Lottery itself.
Regarding the reference to being a "regular National Lottery player", our marketing audiences are based on lottery-related engagement and interest indicators, which may not always align with how an individual personally describes their playing habit.
Kind Regards,
Your YLS Team
Hi very happy and polite on the phone…
Hi very happy and polite on the phone twice i have had the chance on the 10 lotto draws so thank you so much 😀
10 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lotto service explained in detail
Great service explained in detail. Agent was very polite not pushy knowledge of the program
10 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Excellent customer service agent
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
8 July 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Spoke to a lovely person who explained…
Spoke to a lovely person who explained everything and how it worked.
Highly satisified with it all and eould recommend
10 June 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite and courstest person who I…
Very polite and courstest person who I spoke with,felt very relaxed and had a laugh
6 July 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Polite person who clearly explained the…
Polite person who clearly explained the system and although I didn’t avail I was happy with phone call.
6 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Good service and friendly
Good service and friendly. Gave 10 free lines with no obligation to subscribe to anything
5 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very courteous not pushy and offered…
Very courteous not pushy and offered good advice so very pleased with the phone conversation
7 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very good
Found the customer service agent to be approachable, friendly and no hard sell . Explained everything clearly and concisely. No problems whatsoever and had full confidence in the process
19 June 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Very polite staff to help and assist…
Very polite staff to help and assist when needed
4 August 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
With all the scams around I didn’t…
With all the scams around I didn’t really understand why something free was coming to me associated to national lottery but not from them so asked him to repeat what he said. He said you’re just confusing things I’ll give them to someone else and then hung up. So sounded more like a scam as suspected wanting my details.
29 July 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Dear Steph,
If you could please contact us directly on 020 3695 6222 or by email at info@yourlottoservice.co.uk we will be happy to assist you further.
Kind Regards,
Your YLS Team
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Lotto Promotion
I was contact by an agent from Yourlottoservice about a promotion. The agent was very helpful and knowledgeable. The promotion was fully explained about what I needed to do and what would happen.
16 June 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
Good telephone diction and politeness.
Good telephone diction and politeness.
Did not win this time but will have another go.
15 July 2026
Unprompted review
Reply from Yourlottoservice UK Ltd.
Thank you for leaving your online review. Customer satisfaction and high quality are top priorities for us.
We wish you all the best for any future lines with us.
Kind regards
Your Lotto Service Team
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