Your Conveyancer Reviews 

1,471
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 554 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making complex processes easy. The service is often described as efficient, smooth, and hassle-free, with many appreciating the user-friendly online portal. People frequently highlight quick response times and clear communication, noting prompt answers to queries and regular updates, contributing to a positive overall experience. However, some customers also noted that the service could be slow, leading to extended process times and significant delays. A few people mentioned experiencing poor communication, including a lack of updates and ignored questions, which caused frustration during their process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individual staff members for their... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting quick and efficient... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond every time I needed them. When errors were made or delays were caused by the mortgage company my case manager pushed through to completion in double quick time and extra fun... See more

Rated 5 out of 5 stars

Amy Aylward has been incredibly helpful throughout the whole process. She has taken time to explain processes and always kept in contact with updates. She has worked tirelessly to help us navigate t... See more

Rated 5 out of 5 stars

Very positive experience. Keith Fearnley was the case manager and everything went through very smoothly. I really liked that all status updates and tracking could be viewed from the proactive portal -... See more

Rated 5 out of 5 stars

We are very happy with how Claudia handled the whole process of buying our first house. Communication was fast and to the point from the very beginning. Whenever we had a question or were not sure a... See more


Company details

  1. Conveyancer
  2. Lawyer
  3. Real Estate Attorney

Written by the company

Your Conveyancer - Scotland’s only provider of conveyancing services dedicated solely to the financial services and property sectors. We combine the best of traditional values with cutting edge technology to provide a high quality, customer focused service which has been specifically designed to make the experience of buying, selling and remortgaging as easy and stress free as possible. We really do listen to what our customers tell us and we continually strive to improve what we do in order to give our customers the type of service that they want. Features such as online case tracking, e-mail and text updates as well as our proactive and friendly approach ensure that our customers get regular and accurate communication from us and always know exactly what is happening. When our customers are happy we know that we are doing the right thing. We are solicitors and are regulated by The Law Society of Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,471)

517 reviews in the last 12 months

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Rated 5 out of 5 stars

The service and communication was great…

The service and communication was great from start to finish, even when we had to navigate some bumps in the road with my remortgage. Nicola kept up is in the loop consistently and explained information that I would have struggled to understand, as someone who has very minimal knowledge of the remortgage process. Your conveyance has been easy to contact by phone and email, there has always been someone available to speak with, which is a rarity nowadays.

Special mention again to Nicola, you are an asset to your company

7 July 2026
Unprompted review
Rated 5 out of 5 stars

It was my first time selling and buying…

It was my first time selling and buying a property and I am so glad I chose Your Conveyancer! They really were excellent! Laura Ellis was so helpful, easily contactable, knew her stuff and supported me throughout a really stressful time. She was right by my side when the going got tough...and it really did! I have no hesitation in recommending them far and wide! Thank you!!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Communication was spot on

Communication was spot on. No long delays like we have had with another company in the past. Responses we're quick and to the point.
We felt everything was dealt with quickly and with efficiency.
I would highly recommend using Your Conveyancer. We will certainly be using them again when we move.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Remortgagement

I had Liam Murphy as my case manager. He was brilliant and when he went on his annual leave his team picked up any issues that I needed help with. Great team with quick response time. Really made the 1st time remortgagement come together.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Laura!

My partner and I had a great experience with Your Conveyancer. Our case handler Laura E was so helpful and lovely. She always got back to me in a timely manner if I had any questions. As first-time buyers Laura made the journey so much easier and I felt as though I could ask anything even if I thought it might be a silly question, Laura was always so helpful. Would highly recommend. Thank you so much, Laura!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Our Case Handler

Our Case Handler, Sofia Koukoula was absolutely Brilliant. She responded to our queries, quickly and thoroughly and was extremely helpful.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Shania was extremely helpful and efficient during what was a complex, multi property remortgage. She was quick to respond to queries/concerns and able to offer solutions and resolve issues.
Crucially if she was unavailable, colleagues were contactable and able to help. This is key in time pressured transactions.
I would not hesitate in recommending her, or Your Conveyancer, to others,

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had an excellent experience with our solicitor throughout our remortgage. From start to finish, they were professional, efficient, and kept us informed every step of the way. Communication was always clear, and any questions we had were answered promptly. Would definitely work with them in the future. Thank you YourConveyancer.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Your Conveyancer while completing my remortgage. The whole process was handled professionally and efficiently from start to finish. Communication was clear, and Jennifer kept me informed at every stage, making what could have been a stressful process feel straightforward and smooth.

I really appreciated their responsiveness, attention to detail, and support throughout. Thanks to their hard work, my remortgage was completed successfully without any issues. I would highly recommend their services to anyone looking for reliable and professional conveyancing support.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, hassle free. The staff were professional, knowledgeable and friendly. The portal was informative and kept me up to date with all aspects of my case. Can’t recommend highly enough.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with Sofia

I had an amazing experience with Sofia. Made this whole situation pain free. This was my first time remortgaging and had an issue with another company but Sofia made the whole process easy and would highly recommend 5*

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great company

From the start of Joe introducing himself to the very finish an excellent service was carried out , kept informed along the way and if anything was needed or any queries Joe was there,
All fees were explained clearly.
The process was very smooth and stress free from start to finish
I would highly recommend this company to anyone who is looking for a conveyancer

29 June 2026
Unprompted review
Rated 3 out of 5 stars

Not helpful where it mattered- Rebecca saved the day

After i left a negative trustpilot review, a very helpful person called Rebecca called and explained the process of changing our mortgage supplier can include the last month going to your current supplier but that it will be refunded. This was incredibly helpful, yet it should have been explained thoroughly in the beginning to avoid us being stressed and concerned.

Rebecca followed up several times to ensure we knew what was going on and were happy- so shoutout to her for excellent customer service. however, it would have been better if this was done by our original contact. We receieved many emails from from them mainly saying 'everything is fine nothing for you to do'. they over communicated on irrelevant things, and then missed something really important. I would have expected people who deal with mortgages everyday to have seen this and helped us rather than blaming it on us for not understanding it.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a really positive experience with Amy at Your Conveyancer throughout the purchase of my property.

From the very beginning, Amy was professional, approachable and incredibly efficient. She kept me updated at every stage of the process, so I always knew what was happening and what to expect next. Whenever I had questions, she responded promptly and explained everything clearly, which made what could have been a stressful process feel much more manageable.

I always felt that my purchase was being handled with care and attention, and Amy's communication and support gave me real confidence throughout. I really appreciated how responsive and organised she was from start to finish.

I wouldn't hesitate to recommend Amy and Your Conveyancer to anyone looking for a reliable and professional conveyancing service. Thank you for making the process as smooth as possible!

30 June 2026
Unprompted review

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