YOKKAO  Reviews 

Terrible experience. Website said to spend £200 to avoid delivery costs to the UK and I went and did that even though I didn't wanna buy that many things.

Few days after receiving my order I was contacted by FedEx to pay for import duties. No import duties were mentioned in my Yokkao invoice nor I was told about them at any point prior to receiving my items.

Learn from my mistake and AVOID. Buy from a specialised Muay Thai store at your country.

really good quality and super comfortable, love the color as well!

Speedy processing & great quality products

Truly grateful for the craftsmanship that is shown. I hope to use this brand into my last days. Thank you to everyone and much success.

Five stars! My go to all time favorite gloves

Fast delivery great product and quality

Ordered in December and both items turned up eventually …one in January and the other in March….so 3 month wait. The items are nice, but wait terrible and you get no updates. There’s no dispatch email sent. Emailed customer service numerous times…again they do reply…eventually …but you have to wait about a week after you send each email. Their service really needs to sort itself out. Wouldn’t buy again as it’s too much hassle

Made a purchase in December for a birthday gift for end of January. They sent 2 different packages and still right now I haven’t received everything. Customer service are absolutely useless. I’ve been dealing with Mallika Taraporn - if that’s not a generic admin signature. They use the pre order excuse a lot, even though the things I have ordered were not in preorder. So then they would say the website wasn’t updated but they never bothered to update it in the end, creating more orders in ‘pre order’ while not making anyone aware. Now they said there’s an issue with the order and they need additional contact details for the recipient?? Even though I’ve been emailing with them back and fourth for months. Please save yourself the time and stress. The shipping price makes no sense either. And on top of everything, one of the items (bottle) was damaged. They want me to send it back which I am not going to do based on other reviews here, as well as with how bad my experience has been so far, I would probably never receive it back and just have to spend additional money, time and effort to get it sorted.

Great shorts
But expensive; and the shipment was to India where I was taxed another 50%.

Nightmare to deal with. Their returns address costs a fortune to ship back to and even then its taken months to get a refund on the goods. I had to open a dispute with PayPal and they are still sending me messages saying they sent me stuff...everything was sent back and their customer service is CLUELESS. Don't buy from this site.

I ordered a pair of gloves that came in pretty quickly however there was a stitching issue in one of them so i had to get an exchange. Upon exchanging the gloves they ran out of the right size so I had to choose a different pair, but those came in a few days afterwards. I really like the gloves they're top heavy and have lots of cushioning. Great for sparring and pad work.

Good pricing, great delivery time, quality products. Yokkao are my preferred shinpads.

Do NOT order from this website,
I placed an order to receive an email 4 days later to inform me the item I ordered was out of stock, was offered an alternative colour that I went ahead with. It took the company an additional 13days to email to inform me they will now process this change. It’s now been a further 3weeks from changing the colour and still no shipment.
I contacted the company about a refund and there has been no response from the company from them receiving this email.

There are a bunch of tiny holes in my glove from the package beeds that they were shipped with and was hoping there was something that could be done

YOKKAO makes a great product. Their kids line is outstanding. We only use YOKKAO products. Their customer service is quick and are very respondent to the customer’s needs.

I ordered shin guards which were not delivered in 2 months, although they were in stock. When I asked for my money back, they refunded me without the shipping costs, even though I had sent the package.

NEVER BUY YOKKAO

I haven’t even received my package yet!! It’s been almost 2 months

Yokkao is one of the most respected brands in combat sports. So you can imagine how perplexed I was by this whole situation.

First, customer service couldn't care less about what happened. I had to wait weeks for responses, and to this day I have not even gotten an apology for all of this.

I could go on and on about how many times I had to contact them to get answers, and how little care was given to the responses but to make it as simple as I can :

I ordered two sets (tops+bottoms).

About A MONTH later the order finally shipped, with only the tops.
I was informed one of the bottoms would never be back in stock (why approve my order in the first place then?) and that the second bottom would only be shipped months later.

I decided to ask for a complete refund. I canceled the remaining bottom and shipped both items I had received to the indicated address. The return package was delivered to said address. After weeks, they DID NOT PICK IT UP. It was returned to me. It is passed the allowed time to return the items.

Now, I am stuck with overpriced tops (quality DID NOT meet expectations) for which I have no matching bottoms.

And, as I said, customer service could not care less. This whole ordeal has gone on for months now, and I must admit that they win: I am tired and have now accepted I got scammed and will not be following through with a formal/legal complaint.

I highly recommend to AVOID this company at all costs.