www.yoins.com Reviews 2,836

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

What are two outfits just to within too much when I’m came actually I ordered 31 came to other ones never showed up so I’m going to call my bank because this is a scam they make me mad. They took me o... See more

Rated 1 out of 5 stars

The website looks good and the prices are cheap, but my experience is you pay for what you get. The returns policy is dreadful, requesting against each item which cannot be submitted unless photo's o... See more

Company replied

Rated 5 out of 5 stars

I'm not sure why Yoins gets any bad reviews... I have placed 5 different orders and have received all but 1 (its processing as I type this) and the items were great! Also, customer service is excellen... See more

Company replied

Rated 4 out of 5 stars

I’ve ordered from Yoins a few times over the past 12 months. Generally I love their products and their delivery time is always great even during lockdown. I find the sizing information extremely helpf... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price. We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service. So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966. Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com. We will review the whole case and quickly resolve your problem. We are here to help you.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

3K reviews

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Rated 2 out of 5 stars

What are two outfits just a blue leopard I got that one other two I never received the satin or the red to within too…

What are two outfits just to within too much when I’m came actually I ordered 31 came to other ones never showed up so I’m going to call my bank because this is a scam they make me mad. They took me off the email so I can I email them back so I will not do nothing with China ever again but I will be back to get my money.

24 April 2025
Unprompted review
Rated 1 out of 5 stars

This is definitely a scam!!

This is definitely a scam!!! They did not send me what I ordered! And when I informed them that they sent me something completely different from what I ordered, sending me what I had actually ordered was not one of the rectifying options they offered. Not to mention, what they sent me was absolute trash!! This is a scam! I will chalk this up as a financial loss and will be reporting them to BBB!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Shoes are not "genuine" leather - pleather, vinyl, but not leather. Very cheap and low quality. Not worth the effort to return them. Chances are they'll keep the returned shoes and my money.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Nice

Went okay, first time I've ordered on here, so I dont know what to expect exactly. I will update later when I eventually get the clothes

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Product and delivered to quality

Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Product and delivered to quality

Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.

14 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam

After buying different times they canceled an order, stole 130 euro, never answered to my emails and finally, after 3 months, they erased my account. Just unbelievable, really a scam

13 December 2022
Unprompted review
Rated 2 out of 5 stars

I ordered seven items from Yoins two…

I ordered seven items from Yoins two are absolutely perfect the other five I sent back as four did not fit and one was ripped they offered me a refund of £9.45 And then said you can keep the rest free of charge do not order from these people their communication is terrible avoid at all costs
If you send four back and one that is damaged how is it acceptable to have a refund of £9.45 and keep the rest free of charge they don’t fit I want my full refund please people are very dodgy

16 August 2022
Unprompted review
Rated 1 out of 5 stars

Very misleading photos…

I bought some trousers which were meant to be high waisted with a 32 inch waist. They were ill fitting for sure, but also they were badly tailored from cheap fabric- nothing like the model in the photo. They offered a 10-15% refund, or for me to return at my own expense to China. My advice is don’t buy from yoins.

29 July 2022
Unprompted review
Rated 2 out of 5 stars

Very expensive shipping to cyprus

18 July 2022
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear customer,

Thank you for placing an order with Yoins.

We're really sorry about the order issues you experienced.

If you have any questions, please do not hesitate to contact us at vipservice@yoins.com

Best regards,

Rated 5 out of 5 stars

Everything I get from Yoins

Everything I get from Yoins, be so great! I love this store!

26 June 2022
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear customer,

Thank you for your review.

Your affirmation is the greatest encouragement for our sincere effort.

Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.

If you have any questions or need more information, please feel free to contact us.

Have a nice day!

Customer Service Team

Rated 3 out of 5 stars

…wrong dress

How do I get the colour I order ivbought and sent the same dress back twice iask for colour 0 2 and I get 01 how do I get what I want

31 May 2022
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear customer,

Thank you for placing an order with Yoins.

We're really sorry about the order issues you experienced.

If you have any questions, please do not hesitate to contact us at vipservice@yoins.com

Best regards,

Rated 5 out of 5 stars

Fast shipping!

Order came timely! Love the styles which look exactly like the sample pictures. So happy and will purchase again in the future.

10 March 2022
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear Diana Tsang,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team

Rated 5 out of 5 stars

love it!!

love it!!! clothe fits beautifully

6 March 2022
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear Jenny,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team

Rated 5 out of 5 stars

Amazing Quality to Price items

I've personally had a great experience purchasing from this site&company
The customer support is also great and it helps you with all the issues you may have, you just have to email them. Due to COVID 19 thingy I believe it takes a while for the delivery to arrive, but it's nothing compared to other sites/companies.
Overall I had a great experience purchasing from this site.
Also the quality of the items (I got 3 cargopants and some T-shirts from them) is good for it's price.

20 December 2021
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear customer,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team

Rated 4 out of 5 stars

Because I'm supposed to wear that…

Because I'm supposed to wear that outfit to a very important meeting and I could get them later

7 December 2021
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear Brooklyn Lockridge,

We are sorry to hear that you still have not received the order yet.

In order to solve your problem, you can contact us at vipservice@yoins.com.

Best regards,
Yoins team

Rated 5 out of 5 stars

Superb quality

Superb quality, fast despatch and brilliant value for money. Thank you my coat is the envy of the office

3 December 2021
Unprompted review
www.yoins.com logo

Reply from www.yoins.com

Dear Deborah Kenney,

We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!

Best regards,
Yoins Team

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