Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more
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DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more
Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more
Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more
Company details
Information provided by various external sources
XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.
Contact info
39, Rue Paule Raymondis, 31200, Toulouse, France
- ++ 33 .(0)5 82 95 04 63
- commercial@xxcycle.com
- www.xxcycle.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Shipping cost
Economy fast shipping with tracking number!
Shipping cost resonable on low cost items, but to high on higher value items.
Where amazing happens! :)
A spring in the shifters on my bike broke down on a monday. I had a big race on the friday the same week. In some way, these guys manage to send me the right spare part from France to Sweden within only three days ( I recieved them on the thursday, and managed to repair the shifters untill the next day).
The race went well and I had a smile on my lips during all of the nearly 190 mile (300 km) long race!
Vive lé France!
Merci! :)
Wrong piece delivered
Perfect transaction
Perfect transaction. Sorry I don't speak French but love xxcycle.
The items delivered were as per …
The items delivered were as per ordered. These items were received within one week; sent to Australia. Very happy with service.
Excellent delivery and speedy service
Excellent delivery and speedy service. Highly recommend.
Excellent service
Excellent service. Highly recommended. Order placed online on Thursday and delivered in Sweden on Tuesday - would have been delivered Monday but for DHL making a mess of things.
Nice and easy
Not cheap for intercontinental …
Not cheap for intercontinental shipping, but VERY fast, and a fair price considering. Products were excellent; stronglight cranks are better than hoped and a tremendous value.
Always a great experience
Thank you XXcycle
Thank you XXcycle. Helpful and quick tech advice by email. Great range and the wheels I ordered are good quality. Order arrived within the week to UK.
Good shopping experience
Good shopping experience. Four days to get my order delivered to Sweden. The hand adjustable stem that I bought worked as expected.
GREAT PRICING AND QUICK DELIVERY
Good service and deliver fast
Fast and accurate delivery!
excellent service.
Products purchased are competitively …
Products purchased are competitively priced. Postage was a reasonable priced and relatively quick delivery (6 days France to Australia).
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