Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more
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DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more
Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more
Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more
Company details
Information provided by various external sources
XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.
Contact info
39, Rue Paule Raymondis, 31200, Toulouse, France
- ++ 33 .(0)5 82 95 04 63
- commercial@xxcycle.com
- www.xxcycle.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website has great pricing
The website has great pricing! A lot to offer and fast shipping! I'll be back soon to order more! (:
I purchased an ism pn 3.0 saddle from…
I purchased an ism pn 3.0 saddle from xxcycle were fabulous both in delivery time as well as in the product that is as I wanted xxcycle thanks, I will make the next purchases still from you
Excellent customer service
I highly recommend this seller! Perfect service:)
Superior service
Great prices, ships a couple of hours after placing order and received 2 working days later in USA.
I ordered the same component from bike discount in Germany and after a month I have not received.
Very quick delivery
Very quick delivery, very cheap delivery costs. I will definitely return to shopping in case I need something.
Thanks for the parts
Thanks for the parts, good quality and arrived quickly, need I say more...
The item was promptly shipped
The item was promptly shipped, well packed and arrived in excellant condition. I sm very pleased.
The phone number was not made available …
The phone number was not made available to the post office,
so I could not get an SMS indicating the package had arrived.
I ended having to go to the post office and deal with it there.
Brilliant service
Brilliant service. Order processed and delivered exactly on time.
Good trustworthy webstore
Good trustworthy webstore with reasonable variety of top brands but few items listed. Great communication and fast shipping. Hope to see a wider range of products in the future.
Fast delivery and very good service. Hope for future deals!
Trustworthy and quicker than expected
I was searching the internet for an older version of specific helmet and found it at XXcycle.com. Prior to ordering I read the reviews at Trustpilot to understand whether it was a trustworthy site and so it was. I ordered the helmet on Tuesday night and the order got handed over to the courier on Wednesday. The indicated delivery time for shipping to the Netherlands was set at 5-10 days, but it got delivered on Friday already so that only took 2 days. That was a pleasant and quick surprise, especially because of the holiday season. The item was packaged discrete and properly, so no one could see content and it arrived without damages.
GREAT QUALITY AND FAST DELIVER
I Bought a Bryton Rider Heart Rate and …
I Bought a Bryton Rider Heart Rate and they ship to me a Replacement belt. I`d like the correct item.
Denis
Highly recommended!
Highly recommended!
Awesome customer service and customer satisfaction!
The product is top class!
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