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XpertHR Reviews 1

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TrustScore 3.5 out of 5

3.6

Human Resource Consulting
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Company details

  1. Human Resource Consulting

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Online HR intelligence for employers of all sizes - legal compliance, good practice and benchmarking data

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3.6

Average

TrustScore 3.5 out of 5

1 review

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Rated 4 out of 5 stars

Made a real effort to turn things around

21/04/2023: I have changed my rating from 3 to 4 star as the CS manager, Sam B, made a real effort to turn things around for me but more importantly, understood the issues I was raising and offered to help.

31/03/2023.Lots of good content but the customer service is terrible. Instead of correcting the issue, it appears that customer service prefers that you do not renew with them.
As a result I don't recommend them to clients anymore and suggest other channels instead.
If they could sort out the customer service element that would make this the go to place. What a shame that one department is really letting this company down.

31 March 2023
Unprompted review

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