Xoom, A PayPal Service Reviews 

190,591
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 94,523 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being very convenient, easy to use, and reliable for sending money internationally. Many highlight the speed of transactions, with money often arriving quickly, sometimes within minutes or an hour, which is particularly helpful for urgent needs. The platform's user-friendly interface and transparency regarding transfer costs are also frequently appreciated by long-term users. However, some people mentioned dissatisfaction with the exchange rates, finding them lower or less competitive compared to other services. A few other people also felt that the fees could be high for certain transactions, and occasionally, the clarity on extra fees was not always upfront. There were also isolated reports of payment issues, such as money being held or difficulties with specific payment types like electricity bills.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as reliable, fast, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease of use and... See more

Payment

Reviewers highlight positive aspects of payment, frequently praising the speed and security of transactions,... See more

Price

Customers had ambiguous experiences with price, with many reviewers reporting low or reasonable fees and fair... See more

Response time

Users describe positive interactions with response times, highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always so easy to use, very convenient I use the app all the time. Benn sending money to El Salvador and Mexico, and sometimes to Guatemala because my mom travels all the time. Muy conveniente y sup... See more

Rated 5 out of 5 stars

Xoom is great for sending money overseas. I've been using Xoom to send money to my family for more than 4 years now, and honestly, no complaints. Once you have the receiver's info added, it's prett... See more

Rated 5 out of 5 stars

I had a great experience with Xoom. The whole transfer process was incredibly fast—my money arrived in Bolivia in less than an hour. One thing I really appreciated was the fixed commission. It's gre... See more

Rated 5 out of 5 stars

My brother was desperate and cannot access his PP account so I sent straight to debit card and balance was available right away. Great for urgent need!!


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191K reviews

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4.6

All reviews

(190,591)

99,322 reviews in the last 12 months

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Rated 4 out of 5 stars

Reliable and Convenient Money Transfer Service

I have had a good experience using Xoom to send money internationally. The process is straightforward, and transfers are usually completed quickly. I appreciate the secure platform and the email updates that keep me informed about the status of my transactions. The service has been reliable whenever I needed to send money to family and friends. Although there is still room for improvement in fees and exchange rates, my overall experience has been positive, and I would recommend Xoom to others looking for a convenient and trustworthy money transfer service.

7 July 2026

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