I've been a Xolo user for year and a half. And I'm pretty grateful, I should say. There are some questions and something comes up from time to time, but overall the platform itself + the team help me... See more
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The home of modern freelancers. Xolo (formerly LeapIN) is the quickest and easiest way to launch and run a one-person freelancing business in Europe.
Paseo de Recoletos, 5, 28004, Madrid, Spain
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I’ve been a client as an autónomo for a year, and overall the service itself was fine. Everything worked smoothly on a monthly basis, and I didn’t have major complaints about the core service.
However, when I needed to submit my first annual declaration, I discovered that Xolo charges extra for it. Many other providers include annual filings for free if you’ve been their client for a year. On top of that, Xolo’s fees for annual forms are 2–3 times higher than what other services charge.
Because of this, I decided to cancel my subscription and move to another provider. Unfortunately, canceling was not as straightforward as expected. I requested cancellation on February 17, but I was still charged for the entire following month due to their 30-day cancellation policy.
To be clear, the service quality itself is fine. My disappointment is mainly related to the high pricing (which is their business decision in a free market) and the fact that I was charged for an additional month even though I had already requested cancellation two weeks earlier.
For me, the combination of higher monthly fees, expensive annual filings, and a strict cancellation policy makes it difficult to recommend.

Reply from Xolo
They are very patient and professional. They make sure to respond on time and provide you with accurate information. Simple the best!

Reply from Xolo
I've been working with them for years and they were always super supportive and responsive. I'd definitely recommend!

Reply from Xolo
Overall experience is very good.
When I opened my autonomo there were some inconsistencies in the application form - I had to check them thoroughly, but when anything found, the Xolo fixed that quickly.
Communication with support in English was good, answers to my multiple questions were withing regular Spanish business hours, they were always quick and helpful, communication is always on good level: clear, unambiguous, respectful.
Where to improve: I wish there was some more transparent step-by-step wizard - or - just a written documentation on what exactly happens behind the scene when you start an autonomo registration. You surely can ask support what's going on, but a lot of questions would disappear if I they had such a write up.

Reply from Xolo
Horrible service,
don’t don’t do it.
They take all your money and make life really hard for you. They don’t care. Just don’t do it.

Reply from Xolo
I have been working with Xolo for several years, and I truly appreciate their professionalism and excellent support.

Reply from Xolo
I moved to Italy as a freelancer and was immediately overwhelmed with the process of setting it up and getting my head around the world of Italian tax. Xolo has not only made it easier but it has become absolutely essential! The app is simple to use and I no longer fear fines and mistakes with the invoicing process.
I would like to give my thanks to Maria who was assigned to me and has always been unbelievably helpful with any questions I have had (Many, many questions) and always replies with deep and detailed answers. She has essentially guided me single-handedly through the Italian tax system. Her English is unbelievable , as is her knowledge of the Italian tax world. Thank you Maria!
Initially i was sceptical about paying so much for an online invoicing platform (I moved form the UK where it is rarely required for small freelancers) however you quickly learn that If you have no prior knowledge of the Italian system then you need help and an in person accountant costs much more. I am convinced the fines I would accumulate without Xolo would be more than the cost and I can also sleep at night as I don’t have to face Italian tax on my own.

Reply from Xolo
Working with Xolo is one of the best business decisions I have made. I'm incredibly grateful for their expertise, professionalism, and guidance. With Xolo, I am more confident running my business. I highly recommend Xolo to all self-employed business owners (especially if you are a foreigner like me who needs extra help). Xolo will be there for you every step of the way.

Reply from Xolo
I can just focus on my work and Xolo helps with everything else to run a company. Simple, fast and great support.
You get a lot for what you pay. I am already working with them since 2022 and can full heartly recommend them.

Reply from Xolo
First of all customer services are absolutely perfect, Xolo is easy to use, simple. And now those invoices works well with another accountant programs like before those programs didnt understand that invoice "code" or name? but now it works.

Reply from Xolo
It was so easy to create invoices with brands I work, I get paid super fast once it is accepted and also customer support is exceptional! I would definately reccommend it!

Reply from Xolo
For my company (GoBuild) I decided to work with Xolo after some research.
Xolo stuff is very responsible, polite and professional. All the time I had any question they responded very fast and provided full answer.
Xolo's online platform is super intuitive, it's very easy to submit any document.
Overall I'm Xolo's customer for 8 months and very satisfied.

Reply from Xolo

Reply from Xolo
I don't need to spent much time to understand all types of Spanish tax models. This eliminates unnecessary headaches.
All my questions are answered quite fast and easy-to-understand.

Reply from Xolo
Xolo completely freed me from a lot of the admin associated with being an autonoma. Their online platform is easy to use, I particularly like the dashboard that helps get a sense of where I stand at any point in time. The best part of Xolo is the customer care team. Every time I've had a question or an issue- I got a response within 24 hours and they've always been able to find solutions. I cannot recommend Xolo highly enough- it's allowed me to focus on my work. I also highly rate the Renta service as they have all the info already and can do your tax filings effortlessly.

Reply from Xolo
I have been using Xolo for over a year and no doubt it has been one of the most user friendly applications along with integrated services included. Very happy with Xolo and will continue using it.

Reply from Xolo
I’ve been using Xolo for company formation and ongoing compliance, and overall the experience has been very solid.
The platform is well structured, easy to use, and clearly designed for founders who want a straightforward setup without unnecessary bureaucracy.
Their documentation is clear, onboarding is smooth, and the dashboard makes it easy to manage obligations and deadlines. Customer support has been responsive and professional whenever I had questions.
Xolo is a good choice if you’re looking for a digital-first solution for running a company remotely, especially in Europe. Recommended.

Reply from Xolo
I’ve been using Xolo for the past three months, and I’m more than happy with their service. Everything is extremely transparent, and the app is very easy to use. Whenever I have a question or face a small issue, I simply send an email and receive a reply within an hour at most.
Their team is incredibly kind, patient, and always ready to explain everything clearly. They are also very transparent about all their services and pricing, which makes me feel secure and confident using their platform. I truly appreciate how straightforward and reliable they are. Highly recommended!

Reply from Xolo
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