X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewelry is beautifully crafted, lightweight, and very comfortable to wear for any daily occasion. People really enjoy the vibrant colors, the solid construction of the items, and how easy it is to personalize designs. Buyers also appreciate the exceptionally fast shipping service, the wonderful product selection, and the joyful unpacking experience provided. Some reviewers were not happy with specific delivery and order fulfillment issues. A few consumers experienced frustrating delivery delays, noting that incorrect items were shipped out or parcels failed to show up.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made and versatile.... See more

Quality

Users describe positive interactions with quality, noting that everything is solid, beautifully made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that items are superb, easy to... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are solid, beautifully made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(579)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to order from website and…

Very easy to order from the website and I love how I can login to my account and see what I've ordered in the past.
All of my items are packaged and packed with care and arrives with no problems.
Every link I've ordered is beautiful and made with such care. I love the colours and the decorative metal links I now have many of each and change my bracelets every week.

18 October 2023
Rated 1 out of 5 stars

Never Shipped What I Bought

I have ordered a bracelet from this company and never received a shipping notification or any information on the item I bought. So it’s been months now, and I also haven’t gotten it.

12 July 2023
Rated 5 out of 5 stars

Excellent company!!

Website is always easy to navigate.
Fast shipping and items are just wrapped and presented very nicely! Just an outstanding company! They have some great sales too!!

4 October 2023
Rated 5 out of 5 stars

I love this brand

I love this brand, not only for the yellels that are wonderful, good qualyty, diferent and originales. The stuff are wonderful and take care for the buyers. They are like a family. It is a pity they don’t have to much presence in Spain so I only can buy online. I have been collection x jeyelry since they start some years ago and I Still love all

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Love it!

These bracelets are even nicer in real life. I’m really pleased. I have tiny wrists so something I can adjust to fit perfectly is a plus for me. I have a feeling I will be adding more!
(Even the box is a lovely design)

29 August 2023
Rated 4 out of 5 stars

Very nice silver links, rubber links not very durable

Shipped in time and with great care. The silver and copper links are well made and of a very good and heavy quality. The rubber links however don´t last long. I own several and they always get brittle and the outer layer splits. It is really annoying, when links are affected whose colour has been discontinued. I tried to switch some with the company once, but they told me to get in contact with the orginal distributor, who doesn`t sell them anymore. So that led to nothing.So I don´t have a very good customer service experience, sadly.

21 August 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look