Xhunter Australia Reviews 

114
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of products, often finding them exactly as described and in perfect condition. Many people highlight the fast and efficient delivery service, with items arriving quickly and well-packaged. Reviewers also appreciate the competitive pricing and excellent customer service, noting clear communication and helpfulness. However, some customers also noted issues with orders, including products arriving damaged or with defects. A few other people also felt that some orders were significantly delayed, never shipped, or not received at all, despite being marked as in stock.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the good quality of items... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Service

Customers had positive experiences with service, often highlighting the great range and hassle-free click and... See more

Order

Users describe ambiguous interactions with order fulfillment, with many reporting significant issues such as... See more

Price

Customers consistently note positive experiences with price, often finding them reasonable and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered as a Christmas present and item available on website but not in stock so still waiting on delivery. Has been shipped as of yesterday. Happy with communication regarding order & given options t... See more

Company replied

Rated 5 out of 5 stars

Ordered Vector Optics scope on Wednesday, intransit by Thursday delived to Queensland Tuesday using their poverty post option. Got exactly what I ordered plus a bonus gift in a time that would be expe... See more

Company replied

Rated 5 out of 5 stars

I have purchased a few times now from XHunter. Have never experienced a problem navigating the XHunter website- a tracking number is quick in being issued & delivery times very prompt as they can be -... See more

Company replied

Rated 5 out of 5 stars

THE ITEM WAS A REAR RIFLE REST. THE BOTTOM SHOULD HAVE BEEN FLAT FOR BENCH REST, IT WAS CURVED AND PACKED SO TIGHT THE BOTTOM COULD NOT BE FLATTENED. AS A SUPPORT IT WOULD ROCK AND ROLL. NO STABILIT... See more

Company replied


Company details

  1. Hunting Store
  2. Outdoor Clothing and Equipment Shop

Written by the company

XHunter Australia is your ultimate one-stop online store for premium hunting, shooting, and outdoor adventure gear. Proudly Australian-owned and operated, we’ve been serving the local hunting and outdoor community with high-quality, affordable equipment for years. From rifle scopes, gun safes, and shooting accessories to camouflage clothing, camping gear, and survival tools, we offer one of the most extensive product ranges in the industry. Our mission is to provide hunters, sport shooters, and outdoor enthusiasts with reliable gear at unbeatable prices. We partner with trusted brands like Allen, Spika, Ridgeline, MTM, and Leupold, ensuring that every product meets the highest standards of performance and durability. At XHunter, we’re not just about gear—we’re about service. We offer fast nationwide shipping, secure checkout, and dedicated customer support through email and WhatsApp. With thousands of positive reviews and repeat customers across Australia, we’ve built a reputation for trust, value, and convenience. Whether you’re gearing up for your next hunting trip, setting up a new gun safe, or looking for outdoor survival essentials, XHunter Australia has you covered. Shop smarter, shoot better, and explore further—only at XHunter.com.au.


Contact info

4.2

Great

TrustScore 4 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(114)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service & Fast post

Excellent Service! If the item is in store it’s usually in the mail the next day. I had a tracking number emailed
What more could you ask for 👌🏻
I Bought an Allen handgun case and it’s perfect fits my 686 like a warm sheepskin glove. Have used XHunter's service since 23” with zero issues & will continue to use them

30 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a predator was told about 6…

I ordered a predator was told about 6 days then after two weks was told re stocking 3 to 6 days then after another wqeek and a bit finally arrived that was shit service and no honesty whatsoever
I read that obviously but it still took almost three weeks wether you contact me next day or not I allow a wek fr it to get here but you already had none when I ordered anyway I got it thats all that matters IO just wished it never took that long n I can see you already deny it so lets leave it now I know

12 April 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Hi Russell, we understand it is frustrating to wait for a parcel, but we strongly reject your claim that we were dishonest.

When you placed your order for the Predator Shooting Rest, our website clearly displayed a prominent warning on the product page stating: 'Restocking (Est dispatch: 3-5 DAYS from purchase date).' We were 100% transparent about the potential delay before you even completed your purchase.

When you reached out on March 24th, we replied the very next morning (March 25th) to remind you that the item was arriving from our supplier. Once it arrived, we dispatched it and provided your Australia Post tracking number on April 6th.

To show our complete transparency, we have uploaded our email logs and a screenshot of the original product page showing the explicit 'Restocking' warning to a public folder. Anyone reading this can copy and paste the link below to verify the facts:

URL: drive.google.com/drive/folders/1WU8N7ZlwcSLVjvUgoezh4m1g5rfohxfY

We always strive to provide accurate information and we never hide stock statuses from our customers.

Rated 1 out of 5 stars

Awful experience

Made an order, they told me there was an issue with processing the transaction and after they "refund" my money, which I still waiting for it (it's been over a month). Naver had that issue before with any other store

13 March 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Hi Patricio, your review intentionally leaves out the crucial context of why your transaction was flagged and why your bank is currently holding your funds.

You placed an order online with a credit card from Queensland, but immediately asked to send an Uber to pick up the high-value thermal monocular from our Melbourne warehouse. Because this exact scenario matches a very common credit card fraud pattern, the banking security system automatically flagged your payment as a 'high-risk' transaction and stopped the funds from clearing.

As a responsible business, we immediately processed a full reversal/refund of the transaction on our end to protect the cardholder. As we explained to you multiple times via chat, the delay in receiving the money is entirely because the bank is holding the funds due to their own automated risk filters. We even advised you to lodge a chargeback with your bank if you wanted to expedite their security process.

For full transparency, we have uploaded the entire chat history detailing this high-risk transaction to a public folder. Anyone reading this can copy and paste the link below to verify the facts

URL: drive.google.com/drive/folders/18n18CTndCARQRzpSpNhszsVSQjHu2zba

We have a strict zero-tolerance policy for high-risk, unverified transactions. We stand by our security measures and consider this matter closed.

Rated 5 out of 5 stars

Always great to deal with.

I’ve been a customer for the past 5 years now and have had nothing but excellent service from Xhunter. Items always arrive within a few days and are always correct. Thank you for your your great service Xhunter.
Highly recommended!

12 February 2026
Rated 5 out of 5 stars

XHunter the Best

Can always find what I am after at a good price with prompt delivery and excellent communication.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

You need better and honest customer service

I ordered an expensive Leupold scope lens cover. I liked the unit, operated as intended, first time everytime.
Ordered a second one, the unit is not operating the same. Doesn't open and close in the same motion, gets jammed. You need to basically realign the switch mechanism for it to shut, which takes it from a one step process to two step process. Disappointed in the assistance provided from xhunter, tried to talk me out of returning the item from the get go and the distributor for Leupold products NIOA who said operating as intended, but provided no evidence of how it was tested. It operates differently on a scope than it does in the hand. Buyers beware, xhunter does not like you to return faulty products, they don't have a phone number you can call. Its all on whatsapp and they take hours to days to respond. Very frustrating as a buyer from spends a lot of money on quality products, I won't be buying from them again.

24 January 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Hi Rennick Rogers

We are disappointed to read this review, as we have been actively assisting you with this matter and have already provided a free, prepaid return label for your item to be officially assessed.

To maintain 100% transparency and show exactly how this case was handled, we have uploaded all our communication logs, the video you provided, and the official distributor's assessment to a public folder. We invite anyone reading this to copy and paste the link below into their browser to see the facts:
drive.google.com/drive/folders/10R0EegQ9vlMQbIEJPgpAkVlveJkM4XBy

To clarify the situation based on the evidence provided in the link:

1. The Product Feature: After you sent us a video of the "fault", we immediately forwarded it to NIOA, the official Australian distributor for Leupold. Their Senior Customer Service Consultant confirmed in writing that the cover is operating exactly as intended and that there is no return spring fitted to this specific lever by design. We simply relayed this technical information to you.

2. The Return Process: We never tried to talk you out of returning the item. We simply followed Australian Consumer Law (ACL). We advised you that the item needs to be physically inspected by the manufacturer to declare a "major fault" before a replacement or refund can be issued. We then generated a return-paid shipping label entirely at our cost so you could send it back for this exact official inspection.

3. Response Times: You initially emailed us on Saturday, Jan 24th, leading into the Australia Day long weekend. We replied immediately upon our return on Tuesday, Jan 27th, after consulting with the distributor. Since then, we have responded to your emails promptly, as shown in the chat logs.

We understand it is frustrating when a new product feels different from an older one you own, but we must rely on the manufacturer's technical specifications.

Regards,
The Xhunter Support Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy, good product at a good price.

5 March 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Website easy to use.

Website easy to use.
Always friendly when have had to phone and always helpful.
Great products and quick delivery with updates when there are any issues

2 March 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from you amazing people. very quick delivery

11 January 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Good and value

Good and value. Not bad .ok

2 February 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Easy checkout and fast delivery time

Easy checkout and fast delivery time

2 February 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

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