Xelansmarkets logo
Visit website

Xelansmarkets Reviews 3

•
TrustScore 3.5 out of 5

3.6

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve had a very good experience with…

I’ve had a very good experience with Xelans Market so far. The onboarding process was easy and quick, even for a new user. Payouts are fast, which is the most important thing for me, and I received my withdrawal without any issues.

The support team is responsive and helpful, always replying on time and guiding properly whenever I had a question. The platform is smooth and easy to use, making trading comfortable. Overall, it feels reliable

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Recommended this broker to my younger…

Recommended this broker to my younger brother who Just began trading from India. Received a successful payout the first time, but after he started making small profits consistently. Multiple trades occurred on the MT5 when he clearly dint place any after 2 pm on 17th. Such poor response from the support team, who called us repeatedly until we made a deposit of 150$ and when a problem occurred, they Vanished.

26 October 2025
Unprompted review
Xelansmarkets logo

Reply from Xelansmarkets

Dear Reviewer,

Thank you for sharing your concerns. We value transparency and take feedback very seriously at Xelans Markets. After carefully reviewing our systems and procedures, we would like to clarify that all trades on MT5 are executed strictly based on client actions or authorized trading settings, and our support team never initiates trades or pressures clients to deposit funds. Additionally, our support services remain available at all times to assist clients, especially in resolving any issues related to trading activity or account concerns. We strive to provide reliable, ethical, and professional service to all traders, as reflected by many of our satisfied clients. We kindly invite you to contact us directly with your registered details so we can thoroughly review the matter and address any genuine concerns promptly and fairly. We remain committed to delivering a secure and high-quality trading experience.

Kind regards,
Xelans Markets Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look