WP Dating Reviews 201

SCAM beware of this company!!!!!! I paid $1,000 back in April for them to help me build a dating website/app, and they have yet to help me. They built a website for me that is very low quality; they build me an Android app that doesn't work, and after 6 months have yet to deliver to me my IOS APP . They don't have a customer service phone number; they are very shady ..... don't respond to emails... keep telling me their IOS software is being updated and will be ready in a few weeks (I have heard this for the past 6 months)

Great support team, open to help with any questions, being posted about the processes continuously.
After switching from Skadate, WPDating is a great relief. Database and code is straightforward & easy to learn.
Even before purchase the Sales team were over the top helpful (Alex) and also after the purchase.Recommended!

Incredibly good support!
Very good service every time we order something.
Quick reply, good suggestions from the programmer and the result is always above expectations.
The price level of these services is at a very good level.
Recommended!!

I like the way WPDating helped me create the dating website just the way I had planned for it. The plugin itself is great and even comes with a lot of add-ons that make you stand out from the rest of the sites. I was able to create a professional dating website despite my limited knowledge of the subject matter.
The support team is highly responsive and supportive. Easily the best value for money. Highly recommended!!!

Update 11-07-2019: I first rated 2 stars, but things got worse... here is the 2 star review first... scroll down for the update (and the uncovering of false 5 star reviews).

My name is Bas, I am from Holland and have been a software developer for 18 years, so I might have a little bit higher expectations from a software company. I want to share my experiences with WPDating.

In short:
- Mediocre platform with buggy core functionality (navigation, messaging, payments and chat)
- Misleading product descriptions (App source code not PhoneGap)
- Friendly but slow and incompetent support staff (poor English and technical understanding)
- Word Press is not suitable for a (successful) dating platform

Our experience with dating platforms on Word Press have led us to this conclusion. It is not really suited. It’s nice to have a go at a dating platform for pennies on the dollar, but you need core functionality like messaging and payments to be flawless and that proved to be an impossible task.

As for WPDating. I think they do try to create an okay platform, but they are stuck on legacy. The installation guides are not up-to-date and you get various different instructions sent by mail. Out of the box a lot of core functionality was not working. Messages got lost, emoticons were not working, integrated chat was not working (payed external party extremely expensive) and the payment system is (still) very buggy.

We tried to get things fixed, but it took us over 4 months to get an below average experience. This was mostly due to communication issues. WPDating always waits until the very last moment of their response window to respond to a request. They are always polite. But often do not understand what you want. Even if you send a document with screenshots and extended explanation… they manage to turn things around and fix maybe 1 small issue that is not relevant. Only when escalating to their owners they suddenly woke up and started working. In my experience these issues could be fixed by 1 or 2 developers within 1 week… but due to the slow communication it was 4 months. The only reason we kept on going was because we had a successful dating site with 1.800 members and counting…

Then the App… it is advertised as built with PhoneGap, a development platform for multiple devices (Android, iOS) which I have experience with. But when bought I got a link to source code of a Native Android app… a completely different language. I tried to get more info but they did not seem to understand my question a was just sent different versions of tutorials how to install the environment and eventually also source code of a native iOS app.

Meanwhile the payment system was still flawed and people were not able to buy a membership. And we could not give them one manually through the backend because they were corrupted. So, we parked the App development and tried to focus until this was resolved… which took weeks on weeks before they came with an email stating EXACTLY what I said in my first email… that there was something wrong with the expiration date. Really?! SIGH!!!

After this (5-6 months) the website was working okay, but we decided to look for a partner in Holland to build a new one, because the delays on support questions was really killing for motivation and progress. And customers we’re really dissatisfied for things not working… and we could not do anything about it. Frustrating.

In the light of the new website I decided to ask for a little understanding from WPDating for the whole process and ask our money back for the App source code, which was not the source code advertised and we did not use anyway. Again, after completely misunderstanding my request and wanting to fix our messaging problem (which was already fixed) and sending us new source code (which we cannot use and will not because of the new website) they pointed us at the terms which stated that you have to decide within 10 days for a refund…. Which is total BS, because any mail conversation with these guys will cost you 2 weeks to get your question across.

At this point I decided my patience was done with these guys, so I thanked them for trying but that I was going to warn the public to think twice about doing any business with them, because this experience has been mediocre to say the least.

Ok if you want to burn some money and want to try out a dating platform and see if people will register before investing 30k-100k for the real deal. But if you want a good working system to begin with... stay away...

--- Update 11-07-2019 ---

Okay, so suddenly after 10 days, the day after I posted this review, WPDating responded to my refund request. And a couple of 5 star reviews appears right after it also!

First the 5 star review from Kristin Graham from Thailand (?!)... Try looking up that name and see if you can find her... I did a google image search on her profile picture and found a striking match for a woman called Kristin E. Haule from Los Angeles. As far as I can tell she's not married or has any connection to Thailand. Whoops!

Ok, the next 5 star review from... Paul Jackson from Germany, who is also known as Paul Shapiro, an Animal Advocate from the USA with his own radio show. Interesting...

Finally Rezo Boucaud also from Germany (who also decides to put his 5 star review on other review sites on the same day) also has an alter ego, a Russian film maker that goes by the name of Rezo Gigineishvili. Cool!

If you right click on the profile image you can do a Search Google for Image in Chrome or with another browser you can get the image address (or url) and you enter that url in google image search (click on the camera icon in the search box of google) you will find out more about the people behind these 5 star reviews. Very informative.

As for their response... they said sorry and said that I was wrong about the source got which really was Phone Gap, and we're willing to do a refund.

They said Cordava framework is supposedly a Phone Gap based technology. So I went back and checked and must admit it is Cordava, but Adobe PhoneGap is based on Cordava and not the other way around. The problem is you cannot edit Coradava projects in Adobe PhoneGap (which I had installed)... you need Android Studio for that, so hence my confusion (and my apologies for not looking any further).

As for the refund, I asked for the full amount of the app source code ($399) since I have had no use for it. I which they replied, again pointing at their terms, that they cannot do that. But they were willing to refund $100 if I did as requested: "but for that you will need to write some good reviews for us removing the old one that you have posted in different sites" - Nick M, Technical Support, WPDating

If you managed read through to here I think you can guess where they can put that $100... I'm bringing this review down to 1 star. These guys are a total fraud and I cannot imagine anyone building a successful dating site with this broken mess.

Stay away!!

Excellent Service
WPDating is always willing to help. Their support team is friendly, skilled, very professional and responsive
I recommend WPDating for anyone who wants to start their own professional dating website,
the team installed the script for me quickly, and also helped with basic settings to configure the site as per my requirement.

My site is fully operational now so the overall experience of the software and support was good. Highly Recommended

Perfect Dating Theme at an Affordable Price!
I have tried all of the popular dating themes and plugins out there and let me assure you that WPDating is second to none.
The features that they provide even in the basic package is unmatched by other alternatives at this price point.
After almost 5 years in the dating business, I wanted to create my own dating website that also offered mobile apps on both iOS and Android.
I purchased WPDating’s VIP + APPS package and was pleasantly surprised by the dedication of their entire team from development and design to support.
My apps look very professional and were easily listed in both the Play Store and App Store.
As for the themes, all of them look very professional and well-designed with great features that are perfect for the online dating audience.
I cater to the European market and WPDating’s language add-ons have allowed me to auto-translate my website to 9 languages.
Their support team is very professional as well. I had no trouble setting up calls to discuss my strategic goals and how I wanted my website to look.
I highly recommend WPDating if you’re looking to start your own dating business without burning a hole in your pocket.

I purchased this plugin & theme based on the fact that I was told it was reliable and easy to configure...

As of now, we have been going back-and-forward with "Sudar" at support, who does not seem to have a clue why the plugin and theme is riddled with issues, both front and back-end, for a week now, with little to no progress at all.

Considering the cost, I am incredibly disappointed with both the quality of the product and the level of support I'm receiving.

One of the best plugging. The customer service team is amazing.i have annoyed them so much as I am new to the making of any website and never ever had made any site before but these people guide me on each and every step and helped me alot to create a perfect website. This plugging has everything which a dating site needed. 100% recommended.

I purchased the platinum package from WPDating and I am very satisfied with how their support team has helped me set up my dating website from scratch.
They listened to all of my requirements very closely and went above and beyond to deliver my project within the time frame we had agreed upon.
I needed help setting up Mollie payment gateway to my website and the support team helped me integrate it in no time.
Their themes look very professional and are equally powerful.
My favorite part that came in the platinum package was a theme called LoveMatch, which has all the features that you could possibly wish for in a dating theme.
Since there are lifetime free upgrades, I’m happy with my investment in the platinum package and might even consider buying the apps package when I start scaling my business.
Thanks WPDating!

Really good system that's robust and easy to use. Excellent customer support. Great value for money!

I was trying to start a dating website and I have little to no knowledge of coding so for me it was all jiberish. I shopped around but I did not do enough digging because I purchased the platinum package and once I received it they stated it would be installed and it was within 24 hours but beyond that I did not get any help what so ever. I screwed up and did not know and I guess I unconfigured the whole website and when I asked to have them install it they told me it would be $79.00. Once you pay for the package everything else you have to pay separate for. I mean every single thing you have to pay extra for. All they did was kept referring me to the video tutorials and manuals to fix what I need to get fixed and that is because it comes with support with the package. That was the worse $300.00 I spent. You need a lot of knowledge for Word press. I would not recommend. Waste of money.

We compared 2 vendors and went ahead with this solution. Reason we choose it was that we don't want to end up with a vendor lock in on a standalone script.
Till now we made the right choice because the vendor helped us great with a few customisations in order to accept payments in Benelux.

Would definitely recommend this company and it's services.

Good plugin and themes. Excellent support. Friendly stuff.
Definitely I will recommend this plugin.

Alex in Pre-sales was very helpful and resolved my problem very quickly. thank you and we can now get on and make it look like it should.

If I could give you 6 stars I would. I have searched virtually every theme/plugin online for dating but couldn't find any that fit in. Besides that this is by far the best one, the customer support is simply the best I've ever had. This is actually my 2nd purchase. I cant give you guys enough credit for an outstanding product and outstanding support. Thank You.

There's no doubt that you can create a functional dating site with dating plugin. Go ahead with this plugin you will not regret at all. The support team is very cooperative with the pin-point solution.

If you are new in this field then you will be needing a lot of help so good support is important guys. They helped me with great enthusiasm. Don't know about others but I was in constant touch with Alex. They asked me to give feedback about their plugin and support, I hope above line justifies it.

I was stuck in customization even my developer was not able to figure it out but with their assistance, I was able to solve it quickly. All thanks to the support team.

Great Value for money product. Highly recommend

Very clever code with excellent security features in this dating plugin! I highly recommend this app for creating a fully customized dating web application. Tech support is awesome and answered all my questions.

One great feature I love about this application is that all the text labels and buttons can be searched and edited easily because it is all saved in database. So you can change the site to another language easily.

Many nice features to take advantage of in this app!

WPdating est un très bon plugin de rencontres et surtout avec un très bon support rapide et efficace.
Félicitations à toute l'équipe.
WPdating is a very good plugin dating and especially with a very good and fast support.
Congratulations to the whole team.

Delightful experience working with WPDATING team

Bought the platinum package which includes everything that I need to start a dating site. Perfectly what I want. It is the best value for money package so far. I was in confusion about some of the procedure and contacted them for support, their reply was on point and prompt.

With their fast service soon I will be able to release my site. Plugin and theme are great especially LoveMatch theme which I am using it on my gamers dating site. I am thinking of diving into the new niche market with new theme. So for that purpose I even bought lavish date theme. I am excited for my new project.

To conclude, the plugin is good with great support. I happily recommend this software to all and especially any beginner who definitely needs help in near future and they are ready to help you or even go an extra mile. This is what every customer wants.

Satisfied, keep on your good work

Thank you