Wowcher Reviews 

147,768
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,109 reviews, reviewers had a great experience with this company. Customers truly love the affordable prices across a wide range of goods and find it simple to browse the platform for interesting daily offers. People frequently mention that navigating the site and redeeming vouchers is straightforward, offering wonderful value for money on various purchases. However, some reviewers were not happy with the refund process, mentioning severe difficulties and endless automated questions when trying to get their money back. Consumers also noted frustrating problems regarding order fulfillment, missing package items, and unexpected extra delivery fees charged by unreliable third-party merchants.

What people talk about most

Product

People report ambiguous experiences with product. Some consumers found items to be of high quality,... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting great deals and good value for... See more

User experience

Customers had positive experiences with user_experience, highlighting that the website was incredibly simple... See more

Refund

Reviewers mention negative feedback about refund processes, describing frustrating experiences trying to get... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To say it was great, is not exactly how l feel, confused and bewildered maybe. Yes l find the prices very good and a wide span of goods, However l find it not a simple method of ordering an item, as... See more

Company replied

Rated 4 out of 5 stars

Great experience but could be made a little simpler. If you booking a night stay it doesn’t tell you if you need to fully pay up and then redeem your voucher to fully book your night stay on the nig... See more

Company replied

Rated 4 out of 5 stars

Easy to understand pricing. connecting to Paypal is an issue. Does not work smoothly. Other that it was fine. I have issues with getting refunds in the past. Merchants have claimed to not still no... See more

Company replied

Rated 4 out of 5 stars

Easy redeeming process, good prices and fun mystery deals. My only issue is when redeeming one mystery deal I was not shown which item I was getting whilst redeeming and I have no way of finding out u... See more

Company replied


Company details

  1. Travel Aggregator

About Wowcher

Written by the company

  • Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

  • Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

  • No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

  • Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

  • Make sure to Check Wowcher First for incredible new deals launching every day of the week!


Written by the company


Contact info

  • Pentagon House, Sir Frank Whittle Road, DE21 4XA, Derby, United Kingdom

  • www.wowcher.co.uk

4.0

Great

TrustScore 4 out of 5

148K reviews

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Asks customers to review

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4.0

All reviews

(147,768)

14,745 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid to Wowcher they are saying my contract is with the merchant

I bought vouchers for a holiday on Wowcher. Long story short. I paid holiday for 2, I got nothing.
The merchant ignores my e-mails and refund requests.
Wowcher just washing hands saying it’s on the merchant, only forwarding my e-mails to the merchant what I send to Wowcher about merchant doing nothing.
It’s been going on for more than 2 months, my holiday was supposed to be 6 weeks ago.

19 June 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase, we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Excellent professional experience

Excellent professional experience. Easy to use and speedy checkout.

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

It was very fast and easy to understand…

It was very fast and easy to understand how to order and the price was great and very easy to find.

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 4 out of 5 stars

I changed my delivery address for the…

I changed my delivery address for the one where I live now, but the system hasn’t changed it yet

20 August 2026
Wowcher logo

Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 5 out of 5 stars

Great value and great holiday…

Great value and great holiday destination

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great as always

Great as always, bargain indeed and super east transaction! Wowzer!! 😊

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Rapid refund via Whatsapp

Had a problem getting hold of merchant - Wowcher sorted refund via WhatsApp incredibly quickly.

20 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great product

Great product and easy to navigate successfully .

19 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great service today

Great service today - really quick and great outcome - thank you

20 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Very good price and looks like what I…

Very good price and looks like what I need for my spare room

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, I am sorry to hear of this.
Your refund has now been processed, please allow 3-5 working days for the funds to return to your
original payment method, a confirmation email will be with you shortly to confirm this.
We are sorry this deal did not turn out as expected.
Kind regards
Wowcher

Rated 5 out of 5 stars

Excellent customer service couldn’t…

Excellent customer service couldn’t book the right day for my trip but contacted customer services and all sorted thank you wowcher

20 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars
Wowcher logo

Reply from Wowcher

Thank you for your review.
Please use the below, and this will guide you to complete the delivery;
Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the
deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your
Wowcher account under the “My Account” section).
To use your Wowcher simply follow the steps below:
1. Log into your account (www.Wowcher.co.uk/login).
2. Click on "My Account" in the top right hand corner of the screen.
3. Once in your account you will see your purchased Wowcher(s).
4. Next to each Wowcher is a “View” button which can be used to open the Wowcher.
5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM.
Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears.
6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to
receive delivery of your order. You must do this before the expiry date printed on your Wowcher.
Many Thanks
Wowcher Team

Rated 5 out of 5 stars

Great selection of deals available

Great selection of deals available. Website easy to navigate and the booking process is simple.

20 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Wowcher is the best really good app…

Wowcher is the best really good app discounted prices which is so ideal when cost of living crisis on so ty for that wowcher

20 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 5 out of 5 stars

Was expecting a couple days in Dublin…

Was expecting a couple days in Dublin or something similar. Very happy with Costa Brava

19 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

I’m sick of waiting nearly a month of…

I’m sick of waiting nearly a month of been pulled from pilar to post between your company and the merchant with no one taking blame and not sorting my issue and refunding me

20 August 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

such a fun idea and great pricing for…

such a fun idea and great pricing for the holiday!!

19 August 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

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