Woven Labels UK Reviews 

Absolutely useless. Every single label fell off after 1 wash! What a waste of time

Shocking items, ordered the iron on labels and every single one has come straight off after the first wash, customer service absolutely hopeless, such a rip off as they aren’t even that cheap compared to other companies.
I shall be spreading the word on school social media. Really wish i had read reviews online first.
But if you try and read the reviews on their own website they won’t load !!!! Also when you submit your own they go for review before they allow them to be published!!!!
PLEASE AVOID THIS COMPANY AT ALL COST

Don’t bother! Bought the stick on labels and none survived the first wash. Expensive and inadequate. Will revert to a sharpie and handwritten!

Received sticky labels today and very disappointed with quality also difficult to take individual labels from sheet over 20 of the 60 labels stuck together. My advice "do not buy sticky labels and best of all DO NOT USE THIS COMPANY" and finally the price I paid was expensive for what I received, never again will i use this company.

We've used this Company twice in the last few months, ordering labels for my Father-in-law, who has recently moved into a Care Home.
They've been efficient and reliable on both occasions and we've received the order in a few days.

These don’t last! In two weeks I have now had to redo all my boys clothes as the labels don’t last! Paid for express delivery too which took ages! Avoid!!

The customer service is absolutely horrendous. Verging on outrageous. I have never experienced anything like it. It was almost comical it is so bad but not funny as I knew I wasn't going to get what I wanted even though I had paid way above the odds. I should have known when there was no phone number to contact that something was not right.

Terrible. Haven’t received my order. When contacted they said they would look into it and haven’t heard since. Very disappointing.

Terrible service. They sent me the wrong spelling 3 times even though i spelt it correct. Ordered express delivery which was not express delivery. Terrible customer service how can you spell the name incorrect 3 times??? Avoid company at all costs not worth it!!!!

The labels were received promptly, but alas the iron on labels do not stick at all. We had to resort to a pen.

I paid for express delivery which is meant to be next day despatch. My order wasn’t despatched until 3 days later. When I questioned it they just fobbed me off with template apology emails (which they obviously send a lot of!) they even sent exactly the same email twice, completely ignoring my points! Would not recommend if you want your labels quickly! And terrible customer service. Will not be using again.

Labels not received 2 weeks after ordering. Emailed, no response. Called, rang and timed out. I’ll be raising a dispute with my bank to get my money back.

Brydie Parkes was brilliant - excellent customer service! I had to amend my order and she did this right away and got it sent out. The really nice thing she did, was send it out at no extra charge as a gesture of goodwill - thank you so much Brydie! You the best!!!!!!

Quick service and the 'Made in the UK' labels are of good quality. The wide woven labels are of poor quality and I will not be coming back for these.

Labels of abysmal quality - when tried to escalate complaint they weren’t interested - poor customer service - would never use again

Avoid this company - labels fine but customer service terrible. I bought a next day delivery for 3 times the price of the items but it arrived 4 days later. I had to chase them up 3 times and ask for my money back which they refunded but not to the amount of a normal delivery cost. They said they had despatched them 'next day' and that the cut off is 7am in the morning! What customer expects that the current day is not counted (apart from a reasonable time)? They never called me back preferring to email snooty emails about their terms and conditions. This is an example of how not to do it.... deliberately mislead customers and then write several emails all for £1.50!

Fast delivery and great quality stick on labels. Will definitely use again.

Great service. I ordered some of the personalised kit bags and boot bags. They arrived promptly and seem to be of good quality.

Badly let down.

I have used the company twice before and it's been fine. Labels dispatched by post. We have a holiday lets business and require lots of labels for linens. Incredibly disappointed that an order placed weeks ago - had apparently been dispatched by Fedex who alleged they couldn't find us three times (I had just taken a separate Fedex delivery the day before). So I had to make alternative arrangements and despite requesting the items to be POSTED because we are difficult to find - and our postman knows where we live - we were told that because of the size of the order, that couldn't happen. Previously all orders have been posted to us. So I've had to re-buy elsewhere to get everything labelled, now we'll have another ping-pong of failed deliveries - reporting that there was no one in and the 'business' was closed (because you keep going to the wrong address!) - we're still paying for items £100+ that are now absolutely useless to us and also, not here. Last time I'll use this company, could have simply reviewed the order, cancelled it, replaced it with three separate orders and posted it. Customer service excellence is about trying to help people, not your way or the highway. So this is posted 4.8.2020. Let's see what happens.

UPDATE

So it's now August 11th. Apparently the Fedex delivery from Woven Labels was due today, Woven Labels promised the driver would phone me to ensure they didn't go to the wrong address again. Had 40 minutes on the phone to Fedex's call centre in India - who say it isn't possible for a driver to call. None of this is acceptable. At All.

I found their prices competitive and received my labels within a few days. Labels were perfect.

Will definitely order from them again.