The sales rep Jasmine Herron was super timely with getting back to me about my order. Furthermore, they answered all my questions and helped our club out all over email so I didn't need to attend a ca... See more
Company replied
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See what reviewers are saying
The rugby pads are amazing to use for football. We use them for blocking and tackling drills. The contour of the pads work great for hand placement on blocking drills and with the straps, players can... See more
Company replied
**AI could NEVER take Jess’s job!** Shopping online for something as specialized as rugby gear, especially rugby cleats, is incredibly difficult unless you’re simply reordering something yo... See more
Company replied
Cannot say enough good things about World Rugby Shop. They offer an unparalleled selection of rugby equipment, unbeatable prices, and their customer service is top-notch. Everything I’ve purchased... See more
Company replied
Company details
Written by the company
WorldRugbyShop.com was founded with a simple mission in mind- make it easy for people to get the gear they need to be a part of rugby. That's it. And we are working hard every day so that no matter if you are a player, fan, coach, or referee there is something for you here so you can connect with the game you love.
Contact info
5478 US 78E, 35210, Irondale, United States
- +12052010192
- support@worldrugbyshop.com
- www.worldrugbyshop.com
4.5
Excellent
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent
Fast, efficient, clear and very easy. Good enough deal on shipping and was very happy with the product especially with the discount I got it at. The package even arrived earlier than expected! Great website
13 June 2018
Unprompted review
Reply from World Rugby Shop
Thanks for the feedback. We usually have some great offers available. I have sent a $10 coupon code to the email address with your order.
Thanks,
David F
Nice and easy!
12 June 2018
Unprompted review
Exactly what I wanted
Exactly what I wanted, great communication, and delivery time.
12 June 2018
Unprompted review
Reply from World Rugby Shop
We are always working (and searching the globe) to find more jerseys. Check back regularly or sign up for emails to get notified on the recent arrivals. I have sent a $10 coupon code to the email address with your order.
Thanks,
David F
Delivery bs
Package sent through FedEx which uses USPS for normal deliveries. Package never arrived at correct address despite saying that it had arrived. Called USPS and they said they couldn't do anything about it. Complete bs.
12 June 2018
Unprompted review
Reply from World Rugby Shop
Roland,
Sorry for your issues. Our system shows the package was delivered last Friday? Have you contacted customer service? I can help work through the problem with you? I'll send you an email to the address listed with the order.
David F
I love the USA singlet I got from World…
I love the USA singlet I got from World Rugby Shop and it arrived faster than expected!
12 June 2018
Unprompted review
Reply from World Rugby Shop
Singlets are the most popular piece is apparel in training at the moment. Glad we are able to have some from teams around the world including the USA. I have sent a $10 coupon code to the email address with your order.
Thanks,
David F
Great value and shipping time.
12 June 2018
Unprompted review
Always easy to discover
Always easy to discover what I’m looking for and get it shipped. Returns are easy.
12 June 2018
Unprompted review
Your customer service was excellent …
Your customer service was excellent Unfortunately the item purchased is too small and I need to return it
I look forward to equally good customer service when dealing with the exchanged item
12 June 2018
Unprompted review
Reply from World Rugby Shop
Thanks for your patience and letting our customer service team help resolve your problem. I have sent a $10 coupon code to the email address with your order.
Thanks,
David F
My order was processed and shipped very…
My order was processed and shipped very quickly.
12 June 2018
Unprompted review
All items came on time and in perfect…
All items came on time and in perfect condition. I will order more items again!
5 June 2018
Unprompted review
Reply from World Rugby Shop
Thanks for your order. I have sent a $10 coupon to the email address with your original order.
David F
A good jersey at a fair price.
5 June 2018
Unprompted review
Their customer service frequently sucks
5 June 2018
Unprompted review
Reply from World Rugby Shop
Sorry to hear you have had bad customer service experience. We have worked over the past 6 months to improve. Thanks for your comment/suggestion. I hope you did not have any issues with your latest order. I have sent a $10 coupon to the email address with your original order.
David F
I ordered the 15/17 France home jersey
I ordered the 15/17 France home jersey, and it came packaged nicely and fitting well. The Adidas size chart is accurate
5 June 2018
Unprompted review
Very friendly & helpful
Very friendly & helpful, World Rugby Shop goes above & beyond to provide utmost customer service.
5 June 2018
Unprompted review
Reply from World Rugby Shop
Thanks for your patience working with customer service. We try and help customers even when there is an issue with their initial order. I have sent a $10 coupon to the email address with your original order.
David F
Very good experience,
5 June 2018
Unprompted review
Amazing experience to purchase from…
Amazing experience to purchase from this store.
Great deals.
Reliable shipping and original products
5 June 2018
Unprompted review
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