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3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

I'm absolutely appalled by the customer…

I'm absolutely appalled by the customer service that I received today by a lady on the phone. Her complete lack of empathy towards me and my specials needs whilst trying to order a mobility scooter was just not acceptable. I have a slight speech impediment and she constantly kept telling me to ''get to the point'' and ''spit it out''. I've left this phone call feeling absolutely devastated, down and completely besides myself. Something needs to be done with this as its clearly bad for the business and for peoples mental health.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

5* service

Couldn't do any more to help. They are so fantastic and treat my nan like a queen. The service is quick and ever so friendly they really are a tribute to what kind people can do when they genuinely care about people. I cant thank them enough for the care they offer and the service they give so compassionately

5 August 2022
Unprompted review

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