Wiltshire Farm Foods Reviews 

66,285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,292 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the prompt delivery service, emphasizing that drivers are always friendly, cheerful, and more than happy to help put meals directly into home freezers. Buyers also appreciate the extensive selection of tasty, satisfying dishes that are wonderfully simple to prepare and offer great overall convenience. Some reviewers were not happy with the food quality, mentioning that certain meals tasted rather bland, lacked proper flavor, or became too tough to enjoy. Additionally, a few individuals experienced occasional issues with specific menu items being completely out of stock or unavailable in their local area.

What people talk about most

Product

Customers report positive experiences with the product, highlighting the extensive menu and delicious taste.... See more

Delivery service

Reviewers express high satisfaction with the delivery service, noting that orders consistently arrive on time... See more

Quality

Clients share positive opinions on quality, noting that the food is top quality, delicious, and very... See more

Order

People report high satisfaction with the ordering process, highlighting that it is very simple to complete... See more

Staff

Consumers find staff to be exceptionally helpful, kind, and professional across all interactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order online for my elderly frail mother, deliveries are always prompt and the driver helps her put the meals into her freezer. She loves the 'mini' meals which she says are perfect for her diminish... See more

Company replied

Rated 5 out of 5 stars

I have been using Wiltshire to provide my elderly mum with Level 4 pureed food for around 3months. The food itself is sectioned to represent the ingredients and presents like a meal on a plate. The dr... See more

Company replied

Rated 5 out of 5 stars

We have had these meals for the past year, and my husband and I both love them. Because of our ill health, my husband finds these meals easy to prepare. We rotate meals fortnightly, and each one is... See more

Company replied

Rated 5 out of 5 stars

My mother in law enjoys these meals, especially as so many are gluten free, so she does not miss out. The meals are good quality, tasty and reasonably priced. The delivery drivers are always pleasant... See more

Company replied



Company details

  1. Food Manufacturer
  2. Fitness and Nutrition Service
  3. Food Producer
  4. Online Food Ordering Service

Written by the company

For 30 years, we've been cooking and delivering delicious frozen meals for you to enjoy whenever you like. There are over 300 tasty dishes to choose from, hand-delivered by local drivers who are reliable, friendly and here to help you. You can order as often or as little as you like, there's no contract - and your driver will deliver it for free.

Why choose us?

Written by the company

Tasty
Our chefs are always working on creating delicious recipes for you to enjoy and prepare simply at home in the microwave or oven. There are over 300 tasty dishes to choose from.
Easy
Our website is easy to use and you can save your favourite meals and repeat your past orders. Or you can call us on 0800 084 3465.
Friendly
Our friendly drivers are local to you so you'll see a familiar face regularly. They deliver free to your door and are always happy to help carry your food into your kitchen or pack it away for you.

Satisfaction Guarantee

Our chefs are always looking for ways to make our food even better.

Our chefs are always looking for ways to make our food even better.
If our food doesn’t hit the spot, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(66,285)

6,989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Missing meals

The meals I’ve purchased have always been top quality and are very tasty but there is always some meals which when you click on them it says not available in my area surely all meals should be available would like a wider choice

7 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning, I am delighted to hear that you have enjoyed the meals and found them to be tasty and good quality. Please accept our sincere apologies that you have found some meals are not available in your area. We have some meals that are currently out of stock, our teams are working hard to get these meals available again in all areas. Thank you for your understanding. Alicia

Rated 5 out of 5 stars

My husband and myself are really…

My husband and myself are really enjoying your meals. Your delivery is always spot on too. My delivery lady (Rachel/Rebecca....I forget) is always cheerful. Thank you all
Susan Benn

6 September 2026
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Reply from Wiltshire Farm Foods

Hi Susan. We're so pleased to hear you and your husband are enjoying our meals! It's wonderful that our delivery service is always spot on and that our driver is so cheerful. Thank you for your kind words! ~Dave 🌞

Rated 5 out of 5 stars

Impressed by balance of meals

Impressed by balance of meals.
Ordering and Delivery very straightforward.

2 September 2026
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Reply from Wiltshire Farm Foods

Hi Pamela. We appreciate your wonderful five-star review! We're so happy to hear you were impressed by the balance of our meals and found ordering and delivery straightforward. Thank you for your positive feedback! ~Dave 😊

Rated 5 out of 5 stars
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Reply from Wiltshire Farm Foods

Hi Jenny. We appreciate your five-star review! We are so pleased to hear you enjoyed the lovely meals and our very good delivery service. Thank you for your wonderful feedback! ~Dave 🌞

Rated 4 out of 5 stars

great food great delivery service

great food great delivery service the staff are so helpful. Never had a problem with the ordering process or delivery.

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Ann. We truly appreciate your wonderful feedback! We are so pleased to hear you enjoy our great food and delivery service. It's fantastic to know that our staff are so helpful and that you never had a problem with the ordering process or delivery. Thank you for sharing your positive experience! ~Dave 😊

Rated 5 out of 5 stars

First class food and service

Was a bit sceptical at first but WOW the food is absolutely delicious, portion size spot on and the variety is brilliant, I am 80 living on my own and would recommend to anyone

30 August 2026
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Reply from Wiltshire Farm Foods

HI Ken. We are absolutely delighted to hear how much you're enjoying our food! It's wonderful to know that the variety and portion sizes are just right for you. We truly appreciate your positive feedback and recommendation. Thank you, Dave 🌞

Rated 5 out of 5 stars

Great meals and service

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Andrew. We truly appreciate your 5-star review! It makes us so happy to hear that you enjoyed both our meals and service. Thank you for your kind feedback! ~Dave 😊

Rated 5 out of 5 stars

Friendly delivery

Friendly delivery, clear guidance for preparing and meals tasty and easy to cook.

7 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good morning. We appreciate your wonderful five-star review! We're so happy to hear you enjoyed our friendly delivery and found our meals tasty and easy to prepare. Thank you for your kind feedback! ~Dave 🌞

Rated 5 out of 5 stars

Enjoy the meals that I order very much.

Enjoy the meals that I order very much.
A couple of times though have not been able to order certain ones for my area,which was very disappointing

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Sandra. Thank you for your wonderful feedback! We're so glad to hear you enjoy our meals. We understand your disappointment when certain items aren't available in your area, and we appreciate you bringing this to our attention. Thank you, Dave 😊

Rated 5 out of 5 stars

perfectly,arrived…

Very pleased,packed perfectly,arrived on time, friendly delivery driver, but best of delicious meals with minimal work

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Jacqueline. We're so pleased to hear you were happy with the packing and timely arrival of your order! It's wonderful that you found our delivery driver friendly and enjoyed our delicious meals. Thank you for your fantastic feedback! ~Dave 🌞

Rated 5 out of 5 stars

Really great service

Really great service, lovely food, easy to order and extremely quick delivery

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Emma. We appreciate your wonderful five-star review! We're so happy to hear you enjoyed our food and found our service great. It's fantastic to know that ordering was easy and delivery was extremely quick. Thank you for sharing! ~Dave 😊

Rated 5 out of 5 stars

Excellent quality of food

Excellent quality of food. Friendly service.

8 September 2026
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Reply from Wiltshire Farm Foods

Hi Shirley, We appreciate your five-star review! We are so pleased to hear you enjoyed the high quality of our food and our friendly service. Thank you for your wonderful feedback. Alicia

Rated 1 out of 5 stars

Blatantly lied to.

Placed an order last night. Got a voicemail this morning saying there was a problem. Eventually spoke to someone in the Greenock branch who told me it was Kimberley who was dealing with the order but she was busy, hang up and someone would get back to me. I then get a txt saying my order had been cancelled, no explanation. Phoned straight back and Kimberley answered and told me my order hadn’t been cancelled it was the wrong address and my order would be sent out. When I asked why it said it had been cancelled I was told it wasn’t cancelled although I was looking at the txt whilst speaking to her. I have used Wiltshire farm many times but I will be taking my custom elsewhere from now on. Just be aware, keep all correspondence when dealing with them.

14 September 2026
Unprompted review
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Reply from Wiltshire Farm Foods

Good afternoon, I am sorry to hear of the issues that you have experienced regarding your delivery and the communication you have received. I would like to look into this for you to get to the bottom of the problems you have experienced. Please can you email us directly on trustpilot@wiltshirefarmfoods.com with your full name and address. Thank you. Alicia

Rated 5 out of 5 stars

Nasty tasty food

Nasty tasty food, good portions, competitive prices

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Gary, We appreciate your five-star review! We are so glad you enjoyed our tasty food, good portions, and competitive prices. Thank you for your wonderful feedback. Alicia

Rated 5 out of 5 stars

My experience with Wiltshire has always…

My experience with Wiltshire has always been very good. Friendly couriers and excellent meals.

7 September 2026
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Reply from Wiltshire Farm Foods

Hello Wendy, We appreciate your wonderful five-star review! We're so happy to hear you've consistently had a very good experience with us, enjoying our excellent meals and friendly local delivery drivers. Thank you for your lovely feedback! Emma

Rated 5 out of 5 stars

Very pleased with my order the Chucken…

Very pleased with my order the Chucken jalfrezi was the best I’ve had will be ordering again soon

7 September 2026
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Reply from Wiltshire Farm Foods

Hi Marjorie, We truly appreciate your wonderful five-star review! We're so happy to hear that you enjoyed the chicken jalfrezi so much. We look forward to your next order. Alicia

Rated 5 out of 5 stars

Delivery was in the time indicated from…

Delivery was in the time indicated from a nice man.
Good portion size and tasty.

7 September 2026
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon, We appreciate your wonderful five-star review! We're so happy to hear your delivery was on time and that you found the portion size good and the meal tasty. Thank you for your positive feedback. Alicia

Rated 3 out of 5 stars

Roast dinners

I find roast potatoes soggy and sometimes the meat is tough and doesn’t always taste like it should. There is never enough gravy which can make the meal dry.

14 September 2026
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Reply from Wiltshire Farm Foods

Hi Sue, We appreciate you sharing your feedback. We are concerned to hear about the soggy potatoes, tough meat, and insufficient gravy. I will pass your feedback onto our chefs and quality team. Thank you. Alicia

Rated 5 out of 5 stars
Wiltshire Farm Foods logo

Reply from Wiltshire Farm Foods

Good afternoon Miss Alston, We are so happy to hear that you enjoyed our food and the portion sizes. Thank you for your wonderful five-star review. Alicia

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