Wilkinson Cameras Reviews 

From my telephone call, to the receipt of my camera, which arrived safely the next day, I received an excellent service.

I really like the rspb rambler binoculars I bought. Great quality. I recommend Wilkinson cameras to anyone

Quick delivery and an excellent product, would definitely recommend to anyone.

Easy to navigate web from placing order to great communication regarding delivery. Will be using again and highly recommended

Pleasure to deal with, good communication through out, highly likely to recommend to others

Excellent seller, kept me i formed all the way,
Will be returning my custom

A good honest company,
Thanks

Good advice, professional attitude. Dispatched within less than a week a camera that was not available elsewhere. First class service.

Fantastic service and excellent camera, even better than described!! Will certainly buy again from this great company
Colin Grant

Five stars is not enough for the two helpful guys at the Burnley store. I went in to get my Nikon camera repaired and the kind and very knowledgeable staff fixed the problem without a cost! I m extremely greatful for their help and friendly customer service I received. Definitely a store I recommend to others because they really are the camera experts. Thanks so much for making my day such a good one😊

Prices were fair and availability of the items I wanted (colour 35mm film) clinched it for me. Items were very promptly despatched having been packaged well and delivered by DPD. Will use again.

Great service, good price and nice product.

Prompt efficient service, great job, thank you.

I bought Nikkor Z 50mm f1.2 s. The lens was faulty (loud motor noise when I used manual focus and focus breathing). I return this lens after 1 month, the lens was in immaculate condition no any signs of using, absolutely like new. I was told to wait what Nikon will say. Almost 3 weeks passed and I'm still waiting. I bought this lens for commercial and already lost 2 weddings. Do not recommend to buy anything from Wilkinson cameras.

Updates.

I was told that my lens fixed and I'll get it in next few weeks. So I don't want refurbished lens, I payed for new lens and it was manufacturing failure. If I used this lens 3,4,5 or 6 months or this faulty was because of me no problem, but I kept this lens at home and used it twice (just took 3 or 4 photos ), I repeat this lens doesn't have any signs of using. If I wanted refurbished lens I could buy it but I payed over £2000 for new lens. So I want new lens which I payed (non refurbished). I hope Wilkinson cameras think about their costumers and make right decision.

Update

I bought this lens 06.05.2022 and received this lens 10.05.2022 at 14:15 pm. I contacted with you about issues with this lens 15.06.2022(after 1 month and 5 days) and returned it to the store 16.06.2022. I'm sure this lens had this issues when you sold it to me the reason why I didn't find it earlier because I didn't check the manual focus. You already know that it was manufacturing failure. I'm not asking you to refund my money, I just want the new lens. I don't want to use the refurbished lens for £2200.

Update

Yes, I bought the new lens 50 mm f1.8 , because you sold me the failure lens for £2200 and I need this focal lens for my job. And I asked you to swap this refurbished lens to 24-70 f2.8 because these two lens have the same price. It's not a problem if you don't want to swap it, just give me the new lens. As I said earlier this lens had these issues ( loud motor noise and focus breathing) since I received it. The reason why I didn't find these issues earlier because I used this lens twice (for a few shots in autofocus mode) and these issues appear after using manual focus.

I hope this situation helps people to understand how is your service works. If you want to buy anything from Wilkinson cameras be ready to get it faulty (like my experience lens for £2200). As for me it was last purchase in your shop and I will never buy anything from you and never recommend your shop!

I gotten 1 new lens and 1 used lens from Wilkinson Cameras about 6 weeks ago. Seeing as I bought them to use alongside my newly purchased first ever camera, I have no knowledge on what to look out for. After using the used lens for about 4 weeks, I then started using the new lens and was then slowly starting to realise that the focus ring of the used lens sounds scratchy. Not audibly loud, just when put close to one's ear.

As it's past 14 days returns period, Wilkinson offered only solutions that would cost me monies to look at it, etc with any postage for item to be sent, returned, etc to be paid by myself.

I was under the impression that buying a used lens at a higher price than what the other owners are selling, is worth it for me. Reason: seeing that on their used products' pages on their website, that there's 6 months' warranty or so for peace of mind.

They have offered me to some refund via an e-voucher for another item, once they have received that item back in their returns department. Once I receive that e-voucher, I've decided that it'll be my last ever purchase from them via this e-voucher. Effecting all my other future purchases from other retailers or other owners letting their go their items, within the UK. The latter, which I've not considered ever, but am scouting around actively, due to the above experiences.

I wrote them on me being unhappy about the above experiences few days ago and as expected, no one actually wrote an acknowledgement email back to me or anything.

I figured that this will be the case, as I wrote them a thank you email with my first ever purchase off their online store, and though not important to me, I though they'd be happy to receive kind words. But nothing, I hear nothing from no one. This is petty and not important, but just thought I put this out there as reflection of their customer service in general.

I purchased a Nikon D750 camera body from Wilkinson camera shop.
My questions via email was replied to with in a day and efficiently.
Camera came securely padded and packed.

I’ve used Wilkinson Cameras previously and found them to supply only quality used items. Needed an ftz adaptor for my Nikon Z7 and had seen this on their website at a good price, with free delivery.
Haven’t been disappointed.

Ordered a Manfrotto Advanced Holster L III on Monday 30/5/22, Delivered on the 1/6/22 Best price I found.
Excellent company will buy from them again.

The. Customer service is not that good when asking for something experience today she said it’s over there which all so happened to a man asking for something

Very quick and quality service. The lens was in immaculate condition, even for category B. Good value for money. I will definitely buy again.