Definitely recommend l booked online without any problems whatsoever! Booking confirmation came through the next day travelled previously with Wilfreda beehive everything was superb from the pick up... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A fantastic choice of short break destinations. I didn't book this trip sooner because I only spotted this morning that the heritage rail line trip was my absolute favourite, the Dales rail. Fantastic... See more
Company replied
For a few weeks now I've used your shuttle bus to visit my father again doncaster royal infirmary. The drive and your drivers have been great, very respectful and helpful. It's been and will continue... See more
My wife and I had a brilliant weekend last week at Hatfield House,Hampton Court and Buckingham Palace. The Holiday inn was great ,the food was very good and the staff at all places where excellent. O... See more
Company details
About Wilfreda Beehive
Written by the company
Wilfreda Beehive Celebrates 75 Years
Seventy-five years. It's a milestone few businesses achieve. Wilfreda is proud to celebrate this significant anniversary, a testament to our enduring commitment to providing exceptional service.
As a family-run business, we've built our reputation on trust, reliability, and a genuine passion for travel. Three generations of the same family have dedicated their lives to creating unforgettable experiences for our valued customers. Our personal touch and attention to detail are at the heart of everything we do.
Coach Holidays
All our holidays have been carefully selected and we hope you will enjoy the comfortable hotels, scenic excursions, and varied touring itineraries. Your holiday is in safe hands from booking with our friendly reservations team to travelling in comfort and style on-board our executive coaches with our professional team of coach tour drivers. Sit back, relax and enjoy the travelling experience of a special holiday or short break with Wilfreda Beehive.
Our Services
Written by the company
- Private Hire
- Our private coach hire service allows you to travel anywhere without any hassle. Our team will make the booking process simple and streamlined, with your travel experience being our priority. Get a quote quote today and start your stress-free journey with us.
- VIP Coach Hire
- Travel in style and make an impression with VIP coach hire. Our luxury VIP coaches are the perfect transport solution for any occasion, whether it be a business trip or a fun-filled day out. Take coach travel to another level and enjoy an amazing VIP experience with our luxury service.
- Corporate Coach Hire
- Tailored travel solutions to businesses of all sizes. Our experienced team will work with you to create the perfect travel experience. Whether you need a luxury coach for an executive trip or a fleet of buses for a large group, we’ve got you covered.
- Contract Hire
- Efficient and cost-effective contract coach hire services that can be tailored to suit your needs. Whether you require regular, reliable transport for an ongoing basis or a fixed time period, we are here to help. Our services are on time, reliable and provide great value for money.
- Schools Colleges Universities
- Our flexible coach hire service has been providing efficient and cost-effective transport solutions for school parties, colleges and universities for over 50 years. With our industry experience, we are dedicated to finding a solution that suits your needs.
Contact info
Apex House, Church Lane, Adwick-Le-Street, DN6 7AY, Doncaster, United Kingdom
- 01302 330330
- Sales@wilfreda.co.uk
- www.wilfreda.co.uk
4.7
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Holidays
Good selection of trips and standard of hotels. Different activities such as train trips, lake cruises and gardens to see
4 September 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We are delighted to hear that you’re enjoying our range of holidays and hotels, as well as the inclusions like train journeys and gardens.
Kind regards,
Wilfreda Beehive
We were disappointed with the coach
We were disappointed with the coach , the description of the ‘. luxury platinum coach travel in elegance ‘ was grossly overrated and thought that the price of £899.00 deserved better ! would go with Wilfreda again but never using a platinum holiday !
26 August 2025
Reply from Wilfreda Beehive
Thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed your holiday overall, but we’re genuinely sorry to learn that your experience with our Platinum coach did not meet your expectations.
Our Platinum coaches were introduced in 2025 as part of our commitment to offering enhanced comfort and onboard facilities. While many of our customers have given positive feedback, we absolutely understand that experiences can vary, and we’re disappointed to hear that yours fell short. Please be assured that your comments have been taken seriously and will be shared with our operations team as part of our ongoing quality monitoring.
Regarding the cost of your holiday, we do aim to offer a range of options to suit different budgets and work hard to keep our prices competitive. Cornwall is a very popular destination during the peak summer months, and this does influence seasonal pricing. However, we always want our guests to feel they’ve received good value for money, and your feedback will help us assess this more closely.
Thank you once again for your comments. We truly value all customer feedback, as it plays a vital role in helping us improve the service we provide. We hope to have the opportunity to welcome you on another holiday in the future and provide an experience that fully meets your expectations.
Kind regards,
Wilfreda Beehive
Very easy process to book your holiday
Very easy process to book your holiday, very straightforward, and always friendly when on your holiday
31 August 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Easy and simple to book online
30 August 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Very easy to book online
Very easy to book online. Great holidays with competitive prices
17 August 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
easy to book a hol and a good choice
24 August 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Poor cancellation procedure
Trip was cancelled due to lack of interest and a letter was sent (backstory not the issue).
Still let me pay balance after trip was cancelled (before the letter arrived) on the website. Personally I think an email or a note on my account would have been more effective.
They take your money instantly but I've got to wait 3-5 days for a refund after paying for a service that no longer existed.
21 July 2025
Reply from Wilfreda Beehive
Thank you for your review and booking with Wilfreda Beehive.
Firstly, we're very sorry to hear that your holiday was cancelled. We understand how disappointing this must be, and please know it was not a decision taken lightly. Unfortunately, it was not viable to operate the holiday on this occasion.
Our booking system is designed to prevent balance payments on cancelled holidays, so we’ve flagged this issue with our software provider for immediate review.
Refunds typically take a few working days to reach your account, which is due to standard banking procedures and not a delay on our part.
Thank you again for choosing Wilfreda Beehive. We sincerely apologise for the inconvenience caused and appreciate your understanding.
Kind regards
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Quick and easy to navigate website.
Quick and easy to navigate website.
Easy to log into account and pay for holiday 🤠
20 July 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Paid balance quickly and easily.
16 July 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
So far everything works well on line…
So far everything works well on line will be able to say better after the trip
15 July 2025
Reply from Wilfreda Beehive
Thank you for your review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Always a great experience
Great and so easy every trip has been fantastic so here we go again
10 July 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Easy process.
9 July 2025
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Reply from Wilfreda Beehive
Thank you for your 5* review and booking with Wilfreda Beehive.
We're delighted to hear that you found the booking process simple and hassle-free.
Kind regards,
Wilfreda Beehive
Hotel Derwent Torquay.
This has been reported to the company, but no reply forthcoming. The coach, driver, and cleanliness were very good. The hotel Derwent in Torquay was 2 star, not 3 star. My room 229 was unbearably hot, had torn, stained, faded curtains, which did not fit the windows. There was paint off the radiator, a hole in the wall, plug coming off sink, seat coming off toilet. Seagulls screaming outside room at 5am. The beds were clean and tidy. I did not report this as I was so tired. The food was average, service was good. The lifts were only just working. Entertainment was poor, except the comedian. We were promised by the company an optional excursion, but were told there wasn’t one. We were very disappointed, and had to make our own arrangements.
16 June 2025
Unprompted review
Reply from Wilfreda Beehive
Thank you for taking the time to leave a review on Trustpilot.
We’re pleased to hear that you enjoyed aspects of your break, but we’re genuinely sorry to learn that certain elements did not meet your expectations. Your feedback is important to us, and we truly regret that your experience has given you reason to feel disappointed.
We’ve worked with the TLH Derwent Hotel for many years, and it has consistently been a popular choice for its cleanliness, comfort, and attentive service. That said, we fully appreciate that every experience is personal, and we’re sorry to hear that yours didn’t meet the standard you were hoping for.
We’ve spoken with both the Hotel Manager and the Coach Driver regarding your comments, but unfortunately, they have no record of any concerns being raised during your stay. Had they been made aware, we’re confident the hotel team would have done their best to address them promptly. As the issues were only brought to our attention after your return, we’re limited in the actions we can now take - though please rest assured your comments have been noted and shared with the hotel.
Regarding the optional excursion, we do our best to offer these, when possible, but as outlined in the itinerary, they are not guaranteed.
We’re genuinely sorry that the hotel didn’t live up to your expectations on this occasion. We take great pride in working with trusted partners and aim to provide enjoyable, well-supported holidays for all our travellers.
Thank you again for your feedback - it helps us to improve. We do hope you’ll consider travelling with us again in the future, and we’d love the opportunity to provide you with a more enjoyable experience.
Kind regards,
Wilfreda Beehive
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.