WILEX Reviews 

Ordered 10/2 - still not arrived at 28/3. Sent 3 emails and no reply to any of my emails!
Update, bank refunded my money.

I have still not received my order

Ordered on 16th December and order never arrived with no response to any of my email enquiries.
For those who have also had the same issue as me I reported it to my credit card company (which I advise you also do) and was reimbursed by them with a refund.

Ordered and paid 3 weeks ago
Still not received harness or had a reply to my email asking for update on purchase.
Will not order again from this company

Do not order from this company. I ordered a lead on 3rd January and it still hasn't arrived (today is 24th January). I have sent two emails asking them where my order is and I have heard nothing. It's a pity as their products are good, I bought a lead a couple of years ago. If they have gone into liquidation then they should not still be taking orders and customers money. Very disappointed ☹️

Ordered and paid for over 1 month ago. Still haven't received the dog harness.
Have emailed several times, but have yet to receive any reply from Wilex web site.
Extremely disappointed and out of pocket.
I hope I'm wrong and it may turn up at some point as my dog is in need of his new harness and I can't afford to buy another replacement.

I cannot review this product as it has not been delivered as yet . I ordered the harness on 30th December and the money has been taken from my account !

I have sent 3 emails and had no one reply

Ordered dog harness 3 weeks ago and still haven’t received it. Sent numerous emails and had absolutely no response, tried messaging on Facebook but you can’t do, looked for phone number and can’t find one so I’m out of pocket with nothing to show for it.

I have still not received the harness - I chased this up a few days ago but have had no response - very disappointed

Never arrived.
Zero communication or response to my emails.
Shame as ordered in the past and have been great quality.

We’ve never received this Order which was placed on the 18th Dec to receive in time for Christmas :( Also no dispatch notifications - nothing. £22 down the drain!

I still not have received my order after four weeks what's happened

Placed my order four weeks ago now. Received an order confirmation and money taken from account immediately but nothing since. I’ve emailed three times for some clarification but as of today (27/12/23) no acknowledgment at all from customer services.

Ordered harness on Nov 22 but stll not received goods and have not replied to 2 emails I have sent them.
After ship app shows it has still not been shipped.
Ordered harnesses before from Wilex and received goods.
Whats going on ?

As yet not received and had no reply from email. Such a shame as I bought a few sons years ago and have been amazing. I shall update my review if it arrives

Not received my order yet, 14days still waiting🙄

I have ordered and paid for a harness in October and to date have received no communication regarding shipping or delivery. I have sent a mail asking for an update and have received no reply. Shocking service, especially since they have my money.

I have not received what I ordered. I have emailed them several times, even through the SHOP app, to no avail. I wish I had read the reviews first as I would not have ordered from them. I will have to go through my bank to see if I can get my money back.

Haven't received the item and no response from emails!!!