Wiggle.com Reviews 

3,503
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good quality products and reasonable prices, often finding great deals on items like cycle jackets and MTB shoes. Reviewers frequently highlight fast and reliable delivery, with some orders arriving earlier than expected, even for international shipments. The website is generally considered easy to use, making the purchasing process straightforward and dependable. However, some people were dissatisfied with product quality, noting issues like scratchy fabric, clumsy stitching, and items not meeting expected standards. There are also concerns about delivery services, with several customers experiencing lost orders, significant delays, and issues with courier companies like Evri. Additionally, some reviewers found product sizing to be inaccurate, even when following size guides, and expressed frustration with the return process for ill-fitting items.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing, with many expressing dissatisfaction. Several... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising very quick delivery... See more

Order

Consumers find order experiences to be ambiguous, with some reporting positive aspects such as quick email... See more

Price

Customers had ambiguous experiences with price, with many reviewers appreciating the reasonable prices, great... See more

Quality

Users describe ambiguous interactions with quality, with some customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a Speedo swimsuit. It's a nice design, but compared to previous purchases (DHB, TYR, and Maru) the product is poor quality. The fabric is horribly textured and scratchy, and the stitching i... See more

Rated 3 out of 5 stars

Buying from Wiggle used to be a great experience, not so good now. The product selection is greatly reduced, there are no reviews or web chat to help guide your purchase, and product descriptions are... See more

Rated 3 out of 5 stars

Still a good place to Shop online. I like to buy from Wiggle as the prices are fair and the viarity of products is good however I have seen a fall on product like the DHB line etc. Also shipping co... See more

Rated 3 out of 5 stars

Good afternoon, I think a contact telephone number would be useful. I needed to speak about a return before posting the package


Company details

  1. Bicycle Store
  2. Sporting Goods Store

About Wiggle.com

Written by the company

You can direct your query by this form :http://www.wiggle.com/ContactUsForm

You can direct your query by this form: http://www.wiggle.co.uk/ContactUsForm. Monday - Sunday: 6:00 - 22:00 GMT
Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)
Wiggle Ltd 1000 Lakeside, Suite 310, Third Floor N E Wing Portsmouth PO6 3EN


Contact info

  • 1000 Lakeside, Suite 310, Third Floor N E Wing, PO6 3EN, Portsmouth , United Kingdom

  • www.wiggle.com

3.0

Average

TrustScore 3 out of 5

4K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.0

All reviews

(3,503)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Missing items from delivery, no refund

My parcel was delivered by Evri in my absence, they chose to leave it on my doorstep. When I returned home only 1 of the 3 items were in the bag, which was already open.

Contacted customer service who checked and said because the items left their warehouse no refund was due. Several chases later and they refuse to take responsibility for the missing items.

1 April 2025
Unprompted review
Rated 2 out of 5 stars

Tariff costs at time of purchase

Love DHB, but the ordering process needs to be transparent for tariff costs at time of purchase. Nowhere in product description for items does it list country of origin, so I can't even calculate it myself or select garments from countries that have lower tariffs applied to them.

16 June 2025
Rated 2 out of 5 stars

Poor delivery

Item was delivered with no prior notice of delivery time. As we were not in the delivery was left sticking out of the letter box from where it could easily have been stolen

14 June 2025
Rated 2 out of 5 stars

Order Cancellation

Order Cancellation
Order Cancelation was not possible, right after I ordered the wrong Item. The support page said contact the customer support but there was no possibility to get in contact with it. it led me always back to the FAQ page which was not helpful

5 June 2025

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