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Wifimedia Reviews 2,822

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was looking for a specific product that would have been expensive and complicated to import from the U.S. I found this product at Wifimedia, an incredibly reliable and helpful Netherlands-based stor... See more

Rated 4 out of 5 stars

Quick responses to emails and delivers packages to the carrier quickly after ordering. A missed star because Wifimedia uses UPS to send packages abroad. UPS needs ten days to transport the package fro... See more

Rated 5 out of 5 stars

Cheaper than other sites, better color options for my device than Amazon,and although it's not overnight it arrived from a country over in 2 days. Predicted delivery date and time was accurate.

Rated 5 out of 5 stars

Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more

Company replied

Company details

  1. Electronics Store
  2. Hi-fi shop
  3. Home Audio Store
  4. TV store

About Wifimedia

Written by the company

About Wifimedia

We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.

Experience the best

Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.

WIFIMEDIA PROJECTS

Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy shopping

Quick and simple! I am impressed with how fast my order arrived! Took only 5 days from NL to the rural north of Sweden. It was also easy to contact their customer support with their chat function on the website.
I will surely order again from you guys and I highly recommend Wifimedia to other audio enthusiasts in Europe as well.

26 January 2023
Rated 4 out of 5 stars

first experience was very goog, but the second was not

first experience was very goog. but my last order was not. I have returned it. I waiting the refund. not a big order arround 120 euros. But there was not even a user manual in the box. I had to search the internet for the user manual. My first orfer IFI ZEN blue was very good , but this Order #150676 ( geplaatst op Zaterdag 24 December 2022 ) Factuurnummer: V2217995 It IS not even working at all. There is not enough infroation on the compatibilitywith operating

1 January 2023
Rated 4 out of 5 stars

Great product/ good service/ not 100% satisfied

Purchased an open box Meze Liric at what I thought to be a good price.
The headphones arrived promptly and are great.

My only grief is with the fact that I didn’t receive also the premium promotion cable offered now by Meze. As stock cables are not very good, this extra cable (250Euro) would have been great. This made the purchase not as attractive financially as I thought initially (there was another offer with a different seler that included the updated cable, and close to Wifimedia price).

Wifimedia customer support was prompt and courteous when i contacted them. They offered me 50% discount if I purchase the cable.
I didn’t take it as I feel i am not getting what I expected, value wise, for the money I paid initially.
So, I will not be a Wifimedia customer anymore.

2 December 2022
Rated 5 out of 5 stars

Really strong service

Really strong service. My item could not be delivered within promised timeframe. That was of-course a little disappointing- but the service when we realized that was nothing but great. Offered to return the money and shortly after I accepted the money was back on my bank account.

In my view strong and customer oriented companies show themselves and rise to the occasion when things somehow go wrong - and that is what I experienced here.

Very recommendable

4 December 2022
Rated 1 out of 5 stars

I was cheated by Wifimedia

I bought B&W speakers for €750, but then I was told that the speakers can only be sold in pairs, and the price I paid was only for one.
Unlike other online shops, Wifimedia shows the price of only one speaker, while you can only buy a pair.
They cheat the customer.

27 November 2022
Unprompted review
Wifimedia logo

Reply from Wifimedia

Hi Miguel,

Thank you for your review. I am sorry to hear that you are not satisfied with our service. I have checked here for you what went wrong. Unfortunately, the product was not listed correctly on our website, so it was not listed as a pair. Because of this, the price of the speaker was also listed as a single speaker instead of a pair. My apologies for this, of course this should not have happened. We have now changed this on the site and the speaker is only available as a set.

At your request my colleague has canceled your order, if you still want to order the product this is of course possible. You can then re-order the speakers on our website.If you have any other questions do not hesitate to contact us at:

Kind regards,
Daphne
Wifimedia

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