Wickes - Wolverhampton Reviews 

188
•
TrustScore 5 out of 5

4.8

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB

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Rated 5 out of 5 stars

I’ve been using the community program to support my classroom and the team at this store have been amazing. They have kindly donate a range of items to help resource our outdoor provision where our 4... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site Competitively priced goods Not overpriced delivery charge Quick delivery slots available Compost of good quality The driver Mike could not have been more pleasant or he... See more

Company replied

Rated 5 out of 5 stars

Was served by Usha. Really helpful! Came in to get a number of items and she noticed that I come in a lot for general building materials like mortar components, tools, etc. Immediately she recommend... See more

Company replied

Rated 1 out of 5 stars

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fron... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sat was very helpful and supported us…

Sat was very helpful and supported us in getting the best combination of goods and discounts. Thanks

10 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, S Lal. Thank you for taking the time to share your review with us. We're really pleased to see that Sat was really helpful and supportive during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Sat was extremely helpful and made our…

Sat was extremely helpful and made our Saturday morning shop a breeze - thank you!

10 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so glad to hear that you had such a pleasant experience during your weekend visit. Thank you for taking the time to share your kind words about the wonderful assistance you received from Sat! - Andrew

Rated 5 out of 5 stars

A good customer experience

Easy to navigate site
Competitively priced goods
Not overpriced delivery charge
Quick delivery slots available
Compost of good quality

The driver Mike could not have been more pleasant or helpful
Happily carried bags of compost to the rear of my property for me putting them in a position of my choice
A pleasure to receive such good customer service
Thank you

9 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Mrs Hudson. We are so pleased to hear that you had such a seamless experience from ordering on our website to delivery. It is wonderful to know that Mike went above and beyond to be helpful by carrying the heavy items directly to your preferred spot. Thank you so much for taking the time to share your kind feedback with us. - Andrew

Rated 5 out of 5 stars

I came to Wickes and I was buying some…

I came to Wickes and I was buying some goods and Manjit asked if I had a trade card as I was buying a lot of things. I said no as didn't know how to download it. She helped me sign up and showed me how to get the app and use it. Great service thank you so much.

9 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Jarnail,

Thank you for taking the time to leave such a lovely 5-star review. We are thrilled to hear that Manjit was able to assist you in setting up the app and getting your account sorted. It is wonderful to know you received such helpful and friendly service during your visit, and we truly appreciate your kind feedback. -Ellysse

Rated 5 out of 5 stars

SAT was very helpful and courteous,

SAT was very helpful and courteous,

4 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Thank you for your wonderful review! We are so pleased to hear that you experienced such helpful and courteous service. We truly appreciate you taking the time to share your kind feedback with us. -AK

Rated 5 out of 5 stars

Very very good employee and very…

Very very good employee and very helpful appricated Thank you Manjit

2 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear that you received such wonderful assistance during your visit. We truly appreciate your five-star review and kind feedback. -JG

Rated 5 out of 5 stars

Assisted by Sat

Assisted by Sat, helped us patiently at the till. Amazing Customer Service. He made the purchase so swift and hassle free. Would recommend

6 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear that Sat provided amazing customer service, patiently assisting you at the till to make your purchase smooth and effortless. Thank you for your wonderful five-star review and for your recommendation! -JG

Rated 5 out of 5 stars

Brilliant customer service from Wickes.

Brilliant customer service from Wickes.
I was waiting on a delivery but unexpectedly had to shoot off, so I called the store to see if they could help. Manjit took my call and couldn’t have been more helpful. She contacted the delivery driver, Mike, and arranged for him to unload the delivery safely into my customer’s garage while I wasn’t there.
Mike was spot on as well and did exactly that, saving me a lot of hassle and keeping the job moving.
Really appreciate Manjit going out of her way to sort it and Mike for being so accommodating. Great communication, great service and a credit to the Wickes team. Exactly the sort of customer service you want when you’re a tradesman relying on deliveries to keep jobs running.
Thanks again to both of you — 5-star service.

6 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi Jonathan. We are thrilled to hear how well our team handled your delivery request on short notice. It is wonderful to know that Manjit and Mike worked together seamlessly to secure your materials in the garage and keep your project on schedule. We truly appreciate you taking the time to share such positive feedback. - Andrew

Rated 5 out of 5 stars

Gaz and sat were brill at your wolves…

Gaz and sat were brill at your wolves store very helpful and considerate

6 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi LESTER. Thank you for taking the time to share your feedback. We are so pleased to hear that Gaz and Sat at our Wolverhampton store provided such helpful and considerate customer service during your visit. We truly appreciate your kind words. - Andrew

Rated 5 out of 5 stars

I came into the store and was buying…

I came into the store and was buying some items and Manjit asked if I was in the trade and I said yes. She helped me get signed up which took a while but she was very patient even though it was very busy and got my account registered & showed me how to use it. Ct
A credit to your store.

5 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear that you had such a positive experience getting registered for your account. It is wonderful to know that Manjit remained patient and helpful despite the store being busy, taking the extra time to ensure you knew how to use everything. Thank you for sharing such kind feedback about your visit. -AK

Rated 5 out of 5 stars

1 WALKED INTO YOUR WICKES STORE ON THE…

1 WALKED INTO YOUR WICKES STORE ON THE STAFFORD ROAD WTON.
I NEEDED SOME HELP IN DECIDING WHAT TYPE OF RADIATOR WITH MY MEASUREMENTS I NEEDED SOME HELP THIS IS WHERE KIRAN HE MET ME ON ASLE 3
HE GREETED ME WITH A SMILE VERY ENGAGING HELPED ME WITH A NEW RADITOR ALSO COUPLE OF OTHER THINGS I NEEDED
HE WAS VERY GENINE HELPED ME THREW ALL MY OPTIONS.
KIRAN IS AN ASSET TO WICKES
EXCELLENT CUSTOMER SERVICE .

3 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear about your great visit to our store! It is wonderful to know that Kiran greeted you with a friendly smile, guided you through all your options, and helped you find the right home improvement items for your project. We truly appreciate you taking the time to share your kind feedback about the excellent service you received. -AK

Rated 5 out of 5 stars

Today we where helped by Mel

Today we where helped by Mel, she directed us right to the location of the product we needed. Thanks Mell great service.

3 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We are so pleased to hear about your positive visit and that Mel directed you straight to what you needed. Thank you for taking the time to share your kind feedback with us! -AK

Rated 5 out of 5 stars

Wow!

Wow – what can I say? The team at Wickes Wolverhampton have been absolutely incredible, and we cannot thank them enough for their generosity and support.

A very special mention must go to Kiran Mehmi and the fantastic team, who kindly donated sand to Hurst Hill Primary School to help us continue developing and enhancing our Early Years Foundation Stage outdoor learning spaces. This wonderful donation will make a real difference to our children, providing them with more opportunities to learn, play, explore and grow outdoors.
Kiran is an absolute hero, and so are the team at Wickes. Their kindness, community spirit and willingness to support local schools is genuinely inspiring. It is amazing to see a business giving back in such a meaningful way and helping create better experiences for young children.

From everyone at Hurst Hill Primary School, thank you so much for your genuinely amazing support. We are incredibly grateful and truly appreciate everything you have done for us.

Highly recommended – Wickes Wolverhampton are a shining example of a business that cares about its local community!

1 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi, Mr Brazier. We're delighted to hear that Kiran and the team at Wolverhampton were able to support Hurst Hill Primary School with this donation. It's fantastic to know it will help enhance your outdoor learning spaces and benefit the children. We'll be sure to share your kind words with Kiran and the team. Thank you for your recommendation and for letting us be part of such a great community project. - Scott H

Rated 5 out of 5 stars

Very nice and kind staff

Very nice and kind staff, it was Sat there he helped and advised us very nicely.

29 September 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We're so pleased to hear that our staff provided such nice and kind service. It's wonderful to know that they were helpful and advised you so well. We truly appreciate your kind words. -AK

Rated 5 out of 5 stars

Sat the manager of the Wolverhampton…

Sat the manager of the Wolverhampton store helped me olace a large order for tiles and helped me through the pro discount procedure
Excellent service and lovely guy
Credit to the company

29 September 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Darren. Thank you for taking the time top share your review with us. We're delighted to hear that Sat was so helpful during your tile purchase and helped you save money on your order. Thank you again for your valued feedback.- Scott H

Rated 5 out of 5 stars

lovely manner and happy to help!

Needed Masonary paint. I called around all the hardware stores I knew locally. Either closed, over priced or I was rushed off the phone! Usha from Wickes answered; lovely manner, checked stock, aisle location and was happy to help! Plus great price too! And all whilst serving other customers. Great multi tasking and service. Thank you Usha

23 September 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hi RLK,

We are absolutely thrilled to hear about your fantastic experience! It's wonderful to know that Usha provided such helpful and great customer service, especially while multitasking. Thank you for your kind words. -Ellysse

Rated 5 out of 5 stars

Erin was very curteous

Erin was very curteous, polite. She has understood the problem and solved it immediately. Very good customer service.

21 September 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We're so pleased to hear that you had such a positive experience and that Erin was able to understand and resolve your issue immediately. We appreciate your kind feedback! - Andrew

Rated 5 out of 5 stars

Kiran was fantastic and really helpful.

14 September 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Rita. Thank you for taking the time to share your review with us. We're really happy to see that Kiran was helpful and provided fantastic customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I went into Wickes looking for painting…

I went into Wickes looking for painting gear. A young lady named Erin helped me out. Her customer service was impeccable. She helped me in finding everything I needed in good time.

8 September 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We're so pleased to hear about your positive experience in our store, Riley! It's wonderful that you received such impeccable customer service from Erin and found everything you needed in good time. - Andrew

Rated 5 out of 5 stars

Usha was fantastic

Usha was fantastic, really helpful and friendly. She was very happy to help and was always smiling!

31 August 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Thank you for taking the time to share your review with us. We're really pleased to hear that Usha was helpful, and friendly. We appreciate your kind feedback! -JG

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