Wickes - Winsford Reviews 

88
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TrustScore 4.5 out of 5

4.6

Weaver Valley Road, Wharton Retail Park, Winsford Cheshire, CW7 3DB, GB

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Rated 5 out of 5 stars

Would like to send my sincere thanks for the donation towards a charity night event raising money for Young lives vs Cancer / CLIC Sargent. Your very generous donation was greatly appreciated. A... See more

Company replied

Rated 5 out of 5 stars

Thank you to the Wickes Community Support programme, for the donation of paint and equipment. This allowed us to refurbish our exhibition panels, really enhancing our annual exhibition. With... See more

Company replied

Rated 5 out of 5 stars

My local Wickes which is my go-to store for all my DIY needs. I've recently bought a mixer tap and fittings, cement, Postcrete, decking screws, paint, and a Wickes own-brand cordless drill. We've also... See more

Company replied

Rated 1 out of 5 stars

I had my kitchen installed four weeks ago, I am still waiting for collection of leftover parts wich were ordered by store designer but never used by installer. During the process I have resigned from... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Winsford

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Weaver Valley Road, Wharton Retail Park, Winsford, Cheshire, CW7 3DB, United Kingdom

  • +441606861388

4.6

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.6

All reviews

(88)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We found the wickes experience in…

We found the wickes experience in Winsford very helpful, we had Ben come to our home talked through some ideas and then designed a plan which was stress free and an easy process. We were delighted with the price as we was on a budget. Would definitely recommend Ben at winsford for your kitchen design. Very please
Andy and Emma

15 November 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Andrew, Thanks for taking the time leaving your review. We are happy to hear that Ben from the Winsford store made your kitchen design process easy and stress-free and kept inside your budget. -JL

Rated 5 out of 5 stars

Kitchen design

Had a great kitchen design experience with Ben. He was personable and talked me through the process, options and suggested changes where required.

He made what seemed a daunting experience very clear and easy. Ben even travelled 25 miles to my house to ensure my measurements were correct and the kitchen we had designed together would actually fit!

Great service and would highly recommend.

15 November 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that you had a great kitchen design experience with Ben. It's wonderful that the process was made clear and easy for you, and that extra effort was provided to ensure accuracy. We appreciate your recommendation! -AK

Rated 5 out of 5 stars

Brilliant kitchen design experience

The whole process from Jenny designing our kitchen to Carl and Dave fitting it was brilliant and made so easy by everyone. Nothing was too much trouble for Jenny from the initial measuring to designing and making sure every stage ran smoothly. Would definately recomend to anyone wanting a kitchen.

23 November 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Melanie, Thanks for taking the time to leave your review. We are happy to hear that Jenny and your fitters Carl and Dave were brilliant and deigned a kitchen that you love. Thanks for the kind feedback. -JL

Rated 5 out of 5 stars

Wicked Kitchen Design

Ben was very professional knew his job and product inside and out. He also had a friendly and profesional personality. I was very impressed!

17 November 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that you were impressed with the professional and friendly service you received from Ben. Thank you for taking the time to share your positive experience! -AK

Rated 5 out of 5 stars

Kitchen planning

Kitchen planning .
The planner was understanding and tried to overcome my mobility issues within the restraints of the room. He was very patient and gave us different options .
We did not feel under pressure and have some decisions to make over solutions and what will work for us

11 November 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Tania,

We're happy to hear that the planner was understanding of your mobility issues and provided different options within the room's constraints. Thank you for sharing your experience-PP

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff
great service

24 September 2025
Unprompted review
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Reply from Wickes - Winsford

Hi, Malcolm. Thank you for taking the time to share your review with us. We're happy to see you found our staff to be friendly and helpful. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

The Manager and staff at Wickes in…

The Manager and staff at Wickes in Winsford, could not have been more helpful.
We are putting together a sensory garden, and I cannot thank them enough for their help and contribution

23 September 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that our Winsford team was so helpful with your sensory garden project! We appreciate you acknowledging their contribution, and thank you for your positive feedback. -AK

Rated 5 out of 5 stars

Amazing staff

Amazing staff, quick response and excellent Customer Service.

Can't fault the team at Winsford

22 September 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Sandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great kitchens and customer service

Everything from start to finish was great,Jenny was very pleasant and polite,came to measure up and designed my kitchen,even sorting the refund out with the extras left over,nothing was to much trouble and even replied to an email I'd sent when she was on holiday! 5stars all round.

4 June 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that you had a great experience! It's wonderful that the design and refund process went smoothly, and that Jenny was so helpful. Thank you for your fantastic feedback! -AK

Rated 5 out of 5 stars

Thank you so much

Andy the Manager was fantastic. Our local organisation had applied to the Community Fund on-line and were referred to our local store in Winsford. Such a generous and caring attitude, really helps to make the community feel special. Thank you so much for the kind donation of such a large bundle of products.

14 July 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that the Community Fund and the donation made your organization feel special. It's great to know that the support had such a positive impact, and we appreciate your kind words. -AK

Rated 5 out of 5 stars

Faultless

Faultless. Stress free and delighted with the result. Jennifer, our designer, guided us through with no issues. Jack (and his son Jack) the fitters and the other professionals were all brilliant. The man who came to measure up for our quartz surfaces even said he doesn't see such quality precision work often. The result is beautiful and I would highly recommend

10 July 2025
Unprompted review
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Reply from Wickes - Winsford

We're happy to hear that you had a stress-free experience and are delighted with the result. It's great to know that our team's guidance and precision work met your expectations. Thank you for highly recommending us! TW

Rated 5 out of 5 stars

From booking an appointment online to…

From booking an appointment online to talk with Jenny about a new kitchen, to the kitchen being fitted and finished by Jon the kitchen fitter everything went to plan and we are so pleased with the final result. Jenny was so easy to sit and talk with listening to what we wanted and also making very helpful suggestions, without forcing anything upon us. Also we didn't feel rushed during our appointment. The kitchen arrived on the due date with plenty of updates by text and email before hand, with nothing missing. Jon our kitchen fitter was brilliant working hard, very tidy and did a superb job. Having my old kitchen ripped out and a new one fitted was not something I was looking forward to, as the electrics needed upgrading the ceiling plastered and the floor levelling before a new one could be fitted, but it all went smoothly I needn't have been worried. In total we are very pleased with Wickes and the quality of the kitchen and all the staff who helped it happen. Thank you very much Wickes

25 June 2025
Unprompted review
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Reply from Wickes - Winsford

We appreciate you sharing your experience. We're so glad to hear that the planning process was easy and that you were pleased with the kitchen fitter's work. It's wonderful knowing everything went smoothly and that you are happy with your new kitchen. TW

Rated 5 out of 5 stars

Jen the designer and Pawel the fitter…

Jen the designer and Pawel the fitter both have performed flawlessly
The product Jen included and superb fitting and ideas from Pawel have given us exactly what we wanted
Impressed by Pawel keeping everything tidy during the process
Can recommend both!

16 June 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jen in our store and that they provided you with useful advice. We also are happy that you had a good experience with Pawel. -AH

Rated 5 out of 5 stars

Excellent service

Excellent service from Ben (in particular), also Carole and Jenny. They went the extra mile to ensure that we got everything on time. Many thanks.

7 May 2025
Unprompted review
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Reply from Wickes - Winsford

We're so glad to hear that you had a positive experience with our team. We appreciate your kind words about Ben, Carole, and Jenny. Their dedication to providing excellent customer service is truly valued. Thank you for sharing your feedback! TW

Rated 5 out of 5 stars

Thank you Jenny!

I have recently had my kitchen designed by Wickes Winsford. My design consultant was Jenny Jones. Jenny has been amazing! Great attention to detail and very helpful through out the whole process.
I would highly recommend Jenny.

Thank you!

1 April 2025
Unprompted review
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Reply from Wickes - Winsford

We are thrilled to hear about your positive experience with our design consultant Jenny. It's fantastic to know that you found her to be attentive and helpful throughout the design process. We appreciate your kind words and are glad that you are happy with the results.
-AF

Rated 5 out of 5 stars

Planning a new kitchen made easy

We ordered our kitchen through Ben Smith at Winsford branch, Ben was amazing and made the process of designing and choosing our kitchen so easy. He was knowledgeable and efficient. The after care was great and any queries we had were resolved and dealt with speedily by Ben. Would highly recommend Wickes if you are planning to buy a new kitchen.

10 April 2025
Unprompted review
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Reply from Wickes - Winsford

Thank you for your kind words! We are so pleased to hear that you had a positive experience with Ben. We are thrilled that you found our team to be knowledgeable and efficient. We strive to provide our customers with excellent service and hope that you are pleased with your new kitchen!
-AF

Rated 5 out of 5 stars

Kitchen design Winsford

We have just ordered our new kitchen from Wickes in Winsford Cheshire. Our design consultant Jenny Jones was amazing, patient and extremely helpful throughout the process. This helped to which make our choice so much easier, nothing was too much trouble even with the changes and indecision at times.
Thank you Jenny can’t wait to see the end product later this year 😁

28 April 2025
Unprompted review
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Reply from Wickes - Winsford

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you had such a great experience with our design consultant. We're thrilled that they were able to help you make your decision and that you're excited about your new kitchen. We look forward to seeing the finished product later this year. TW

Rated 5 out of 5 stars

My husband and I went to Wickes for a…

My husband and I went to Wickes for a new kitchen.
Ben, the designer, throughout the entire process was fantastic. His knowledge was exceptional. He was respectful when visiting our home. Ben listened to our needs and wants, and applied them to the design, as a result we have a superb kitchen.
Ben's commitment and passion to his work shines through. Excellent communication skills and a really lovely guy.

The process like most building/construction work is never linear, but having Ben there to assist made things smoother.

The quality of the kitchen is great, my husband and I are very happy.
We used Wickes installation service and the outsourcing kitchen installer was brilliant.

The only issues were delivery dates not quite keeping to schedule. But those issues were rectified.

I would recommend Wickes Winsford!

20 March 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Carlea, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great experience, one happy customer

A huge thank you to Ben from Wicks in Winsford. Ben was very friendly, patient and professional,and did a great job with the design. We were very undecided which kitchen and colour to purchase, there was no pressure from Ben. The guys who delivered the kitchen were very polite and helpful too, kitchen arrived on the day and time stated. Overall it has been a very positive experience. Thanks again Ben.

12 April 2025
Unprompted review
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Reply from Wickes - Winsford

Hi Susan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Ben at the Winsford store was excellent…

Ben at the Winsford store was excellent and I felt he really listened to my design requirements.

10 April 2025
Unprompted review
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Reply from Wickes - Winsford

We're delighted to hear you had a positive experience with Ben at the Winsford store. We appreciate your feedback and are glad he was able to assist you with your design requirements-GS

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