we have just bought and had a kitchen installed by Wicks. It has been a fantastic experience. The designer Leon was so good and patient. Very knowledgeable with great ideas about what would and wouldn... See more
Company replied
Location
Switch locationGreenbottom, Chacewater, Threemilestone Retail Park, Truro Cornwall, TR4 8GA, GB
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See what reviewers are saying
I stopped in to buy some paint I hadn’t been able to find elsewhere, they didn’t have the colour I wanted either but I was advised by Leon that they’d be able to mix it for me. Niall was super helpful... See more
Company replied
SO pleased with our kitchen! Leon came to look at our space which needed a big redesign. We had some ideas which Leon took into careful consideration but also presented new ideas we had not considered... See more
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Jason has helped us design our kitchen bringing our vision to life. He has been extremely helpful giving us his insights aswell which has helped make decisions and utilise storage and space. Cannot th... See more
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Company details
About Wickes - Truro
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Greenbottom, Chacewater, Threemilestone Retail Park, Truro, Cornwall, TR4 8GA, United Kingdom
- +441872561101
4.5
Excellent
117 reviews
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Came in store to return 3 fence panels
Came in store to return 3 fence panels. And buy a load of sheet osb 18mm . An assistant named Kelly helped throughout making the whole process fun, friendly and easy.
Thanks Kelly 😊
Was about 4 weeks ago , but I just found the card with qr code !
1 October 2026
Unprompted review
Reply from Wickes - Truro
Hi Jeremy. Thank you for sharing this wonderful feedback. It is fantastic to hear that your return and purchase were made so enjoyable and straightforward. We are so happy to hear that Kelly went the extra mile to make the shopping experience fun and easy for you. Your kind words are greatly appreciated and will certainly be passed along to celebrate this excellent service. - Andrew
Nicely laid out store and friendly…
Nicely laid out store and friendly staff. Kelly very helpful and nice.
18 October 2026
Unprompted review
Reply from Wickes - Truro
Hi Jack. We are so pleased to hear that you enjoyed the layout of our shop and experienced such friendly, helpful service from Kelly during your visit. We truly appreciate you taking the time to share your wonderful five-star feedback with us. - Andrew
Kelly...Truro..
Kelly...Truro... today..... couldn't have been better, cheerful, helpful, got everything I wanted....awesome!
18 October 2026
Unprompted review
Reply from Wickes - Truro
We are glad you enjoyed your experience. Thank you for your review. We are happy our team member provided exceptionally friendly service and helped you find everything you needed today. -JG
Popped in for a wheel barrow and a few…
Popped in for a wheel barrow and a few bits and was met with a very friendly lady called Lynne. Even though its later in the day she was still smiling and helpful.
6 October 2026
Unprompted review
Reply from Wickes - Truro
Hi TS. We are so pleased to hear about your wonderful visit. It is fantastic to know that Lynne provided such warm, friendly, and helpful service right up until the end of the day. Thank you so much for taking the time to share your delightful feedback with us. - Andrew
I visited your Truro store again today
I visited your Truro store again today. Kelly impressed me on a recent visit, and now I’ve needed help twice in a row — clearly a good sign! I asked about a product, was shown exactly where it was, and had a great chat with Mac. Outstanding service yet again. Just wanted to say how awesome Mac was today.
4 October 2026
Unprompted review
Reply from Wickes - Truro
We are so pleased to hear about your repeat positive experiences at our store! It is wonderful to know that Mac and Kelly were so helpful in guiding you to the right products and providing outstanding service during your visits. We truly appreciate your kind feedback and look forward to seeing you again soon. -AK
Thankyou Kelly
Kelly was extremely helpful during my recent visit to your Truro store
1 October 2026
Unprompted review
Reply from Wickes - Truro
We are so pleased to hear that you had such a wonderful visit and received excellent assistance from Kelly. We truly appreciate your kind words and positive feedback. -AK
Helpful member of staff
Eleanor was really helpful, she assisted me in setting up a trade account. I normally skip this stage but she explained the benefits and it was worth it.
3 October 2026
Unprompted review
Reply from Wickes - Truro
Hi Benjamin. We are so pleased to hear that you had such a great experience getting signed up for an account. It is fantastic to know that the process was clearly explained and that you found the benefits truly worthwhile. Thank you for taking the time to share your positive feedback with us! - Andrew
Great
Kelly was great, knew exactly where everything I needed was in the store and a friendly and welcoming face.
29 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Greg, We're so pleased to hear that Kelly was so helpful and friendly during your visit. It's wonderful to know that they were able to assist you in finding everything you needed. We truly appreciate your kind words. - Sean
So easy to find what I want and if I…
So easy to find what I want and if I can’t, the staff are always helpful. Kelly has been a star whenever I have asked for help and has gone the extra mile without a problem.
Will use again and again.
Thanks to all the team.
29 September 2026
Unprompted review
Reply from Wickes - Truro
Hello, We're so pleased to hear about your fantastic experience! It's wonderful that our team is always helpful and that one of our team members went the extra mile for you. We truly appreciate your kind feedback. - FC
Kelly was super friendly
Kelly was super friendly, efficient and effective!
29 September 2026
Unprompted review
Reply from Wickes - Truro
Thank you for your wonderful review! We are so pleased to hear that Kelly provided friendly, efficient, and effective service. We truly appreciate your kind feedback. -AK
Friendly staff
Popped into Truro branch today for some items, couldn't find them but Kelly was on hand to show us, very polite, helpful and chirpy!
25 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Customer, We're so glad Kelly was able to assist you in finding what you needed and provided such a positive experience! - Sean
Amazing service at Truro Wickes and…
Amazing service at Truro Wickes and have been so impressed with the service from Kelly. She went out of her way to help, friendly, helpful and very knowledgeable indeed. I was able to get all the items l needed to complete the job today, thanks a million.
24 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Richard, We're so pleased to hear about your fantastic experience at our Truro store! It's wonderful that Kelly provided such helpful and knowledgeable service, ensuring you got everything you needed. We truly appreciate your kind feedback. - Sean
This is my 3rd time meeting Kelly at…
This is my 3rd time meeting Kelly at the store, they are always happy and willing to help. Makes finding items in the store easy.
22 September 2026
Unprompted review
Reply from Wickes - Truro
We're so pleased to hear about your positive experiences and that Kelly is always happy and willing to help. -AK
Phoned Truro branch enquiring about a…
Phoned Truro branch enquiring about a specific product. Spoke to Kelly who answered all my questions and checked stock. Bought on website and was ready to collect in 10 mins. Pleased to meet Kelly when I picked up my order.1
16 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Darryn, We're so pleased to hear about your positive experience and that Kelly was able to assist you efficiently with your product inquiry and collection. Thank you for sharing your feedback! - FC
Excellent service from Kelly
Excellent service from Kelly. Very happy to help and lovely to chat to.
17 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Jo, We're so pleased to hear that you had such a positive experience and found Kelly to be very happy to help and lovely to chat with. We truly appreciate your kind feedback. - FC
Paint Mixing Service
I stopped in to buy some paint I hadn’t been able to find elsewhere, they didn’t have the colour I wanted either but I was advised by Leon that they’d be able to mix it for me. Niall was super helpful in doing so, and even if they might have questioned my life choices going so dark, my updated bathroom looks amazing! They also made sure I had everything else I needed for my little DIY project, great service!
16 September 2026
Unprompted review
Reply from Wickes - Truro
Hi ST, We're so pleased to hear that our team was able to assist you with your paint selection and ensure you had everything you needed for your DIY project. We appreciate your kind feedback! -Ellysse
Fantastic kitchen and service
we have just bought and had a kitchen installed by Wicks. It has been a fantastic experience. The designer Leon was so good and patient. Very knowledgeable with great ideas about what would and wouldn’t work. He went over and above in his communication with all out queries and the kitchen looks amazing! Mark the fitter was equally as good and has done an amazing job! Any little challenges he discussed and found solutions. He quickly ordered a replacement that arrived damaged. All together a great service!
18 September 2026
Unprompted review
Reply from Wickes - Truro
Hi Laura,
We are absolutely delighted to hear about your fantastic experience with your new kitchen installation. It's wonderful that Leon was so knowledgeable and patient, and that Mark did such an amazing job. We're so pleased you love your new kitchen! -Ellysse
Kelly at Wickes was great
Kelly at Wickes was great! She was very helpful with my visit to the store. She was very funny but was still very professional.
17 September 2026
Unprompted review
Reply from Wickes - Truro
We're so pleased to hear that you had such a positive experience during your visit to our store. It's wonderful to know that Kelly was both helpful and professional. -AK
Tiles and smiles
I was easily able to find the items I popped in for. Kelly, at the check out, was a joy….so happy and friendly.
13 September 2026
Unprompted review
Reply from Wickes - Truro
Thank you for taking the time to share your review with us. We're delighted to hear that you easily found the items you needed, and that Kelly provided such a positive experience. -AK
From start to finish
From start to finish, from the initial store contact to the final tightening of the last screw we were treated by all members of the team from Wickes (Truro) with the utmost respect and professionalism.
Andy Motteram, our designer, worked very hard to satisfy my wife’s desire for her perfect bathroom, he listened to her( more than I do) and came up with the solution. We did have a few hiccups along the way, a manufacturing fault on the radiator, a not so perfect opening on the shower cubicle but these problems were met head on and resolved by the installation experts Wayne and Jacob. As the saying goes ”Happy wife happy life”. Thank-you.
12 September 2026
Unprompted review
Reply from Wickes - Truro
We are so pleased to hear about your excellent experience, Pam! It's wonderful that our team provided such respect and professionalism from start to finish. We're especially glad that Andy worked hard to create the perfect bathroom and that our installation experts, Wayne and Jacob, resolved any issues promptly. - Andrew
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