Wickes - Oldham Reviews 

86
•
TrustScore 4.5 out of 5

4.5

Larch Street, Oldham Lancashire, OL8 1TA, GB

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Rated 5 out of 5 stars

Julie (0n the checkout desk) - She noticed that I was struggling carrying some boxes and uunprompted walked over from her checkout desk to the kitchen section with a hand basket for me. I was so deepl... See more

Company replied

Rated 5 out of 5 stars

A great store and excellent team in Oldham. We had a long list of things to buy and Arun was fantastic, he helped us navigate what was available in store and what would need to be ordered. A great ass... See more

Company replied

Rated 5 out of 5 stars

Really pleasant and efficient experience buying specially mixed Dulux paint. Samona in the paint shop is cheerful, knowledgeable and professional. Arranged our specially mixed paints and other very... See more

Company replied

Rated 1 out of 5 stars

Had a kitchen fitted just over two years ago,the tap failed after about 12 months which was replaced.The tap has now failed again,kick board is peeling and the shelves also peeling.Reported this but n... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Oldham

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Larch Street, Oldham, Lancashire, OL8 1TA, United Kingdom

  • +441619042700

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.5

All reviews

(86)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff at this store are amazing

The staff at this store are amazing. They’re very helpful and always willing to go above and beyond to do what they can to make your experience a smooth one. I’ve been in there in tears due to the stress of my building work and suffer from a neurological condition. Julie and Simon did everything they could to make things easy for me. I’m so grateful to them. Thank you

13 October 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi, Halima. Thank you for taking the time to share your review. I'm really happy to see that you found our staff to be really friendly and helpful, especially, Julie and Simon, who went above and beyond to provided great customer service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Use wickes nearly everyday to get all…

Use wickes nearly everyday to get all my plastering materials,quick service always helpful and polite special mention to Julie f òn checkout always efficient and a good sense of humour

11 September 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi Tony, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us especially from Julie and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Always use Wickes for my building…

Always use Wickes for my building needs.
Julie is always there to help and speed one through the checkout.
She is a credit to the store

9 September 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hey Garry, thank you so much for your five-star review, and I'm glad you enjoyed the service from Julie! - Dylan

Rated 5 out of 5 stars

Shopped at Oldham store two days…

Shopped at Oldham store two days running. Again friendly helpful staff. Thank you Seren

7 September 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi, Nigel. Thank you for taking the time to share your review. I'm happy to see that you found our staff at our Wickes store in Oldham, to be friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

What amazing Customer Service

What amazing Customer Service - I ordered the wrong type of item online for delivery and it arrived as scheduled. Unfortunatley I had ordered an incorrect item and so I contacted my local Store who advised to speak to Customer Service.
The lady I spoke to quickly arranged a free return for me and I then ordered the correct item. The lady was proffessional and extremely helpful and understanding.
The whole issue was resolved within 10 minutes and the item is being collected tomorrow.
Excellent Customer service from both Julie at the Oldham Store and the lady I spoke to at central Customer Services. Thank you

15 August 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi, Sue. Thank you for taking the time to share your review. I'm really pleased to see you were able to get the correct item you required. I'm also happy to hear that you received great customer service from our online team and Julie at our Wickes store in Oldham. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Superb Professionalism in Kitchen Design

The sheer professionalism of Ms Julie Johnson and her colleagues during my kitchen design consultation yesterday was superb. It was my best such experience in nearly forty years as a professional landlord with multiple properties.

For traceability, the order number is 667638399

14 July 2024
Unprompted review
Wickes - Oldham logo

Reply from Wickes - Oldham

Hi, Tom. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Julie, was superb during your design appointment, providing a professional experience. Thank you again for your kind feedback. - Scott H

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