Wickes - Milton Keynes Reviews 

I have just had 2 bathroom installations completed by an approved Wickes installing team , very happy with the bathrooms but my issue is that I have 2 hippo bags on my drive waiting to be collected. I paid for full removal of all the waste and the bags have been on my drive since the 04/11/2025. The wickes customer installation coordinators have been unable to give me a date when the bags will be removed. So for 19 days since the job was completed I am unable to park my cars. Won’t be using Wickes again.

Wow just another apology and I’m still waiting for the bags to be removed and being told different stories by the wickes customer installation coordinators.

I visited Wickes Milton Keynes at Winter Hill today and received outstanding service and support from design consultant Anthony Storey. He was incredibly patient and helpful, guiding me through the kitchen design using my measurements and offering great recommendations and product advice. I’m really happy with the final design and managed to get an amazing Black Friday deal. I can’t thank Anthony enough and highly recommend this store to everyone.

Just wanted to rate my service with Brandon at Wickes In Bletchley ! I didnt have my husband with me and I REALLY needed someone to just solve all my problems. He found me the product I was after on the shelf. Got a trolley, lifted and loaded it, tried it fitted in my car before I paid and then helped me sort it out at the till. Everything I needed Swift and efficient. Thanks everyone & Brandon

Came in today looking for some threshold and a lovely lady called Kim went above and beyond extremely helpful and polite thank you

I am 72 year old, I came with my builder to purchase 14 concrete base for fence
Their was only 10 in the yard , we asked one of the staff , if their are any more in stock ( I didn’t get his name) he reply was , we got whatever is out there , not interested at all , I wish I would have taken his name , to address his no interest in the customer who pays his wages.
We went to cashier, as we were paying nearly over £500 , spend
I asked cashier, who I recommend her interest in customer service ( excellent)
If there any more in the stock ( required 4 more) , her name very happy to mention ( pippa- ) quickly made effort to check on the system, and apparently there many more in stock, she got on her system on her headphone, and got one of the staff insisted by my builder your we needed for our job , I thanked her for making effort in resolving our needs , otherwise we would have to go around other branch or your competitor, appreciated her very much
Well done -pippa -highly recommended
🙏.-you saved us time & runaround Milton Keynes.
Thank you very much
Ghazenfar butt

We came to buy a toilet & wash basin in Milton Keynes. Cam Barton was excellent helping us through all the details of ordering. He was patient and asked us about our preferences at each stage. He gave us time to browse and then was ready to help when we needed it. He also arranged to delay delivery for after our holiday, we appreciated his very pleasant and professional demeanour. Thank you Cam!

This was Milton Keynes Store. We were looking for some info on flooring. Lee helped us. He was came across very patient and knowledgeable. He has answers to all our questions. Thanks Lee for helping making us right decision.

We decided on a new kitchen and in the process of looking got to meet Cam Barton, a brilliant design consultant who helped us from start to finish. Nothing was too much trouble and he was always available if we had any queries via email / phone. He put our minds totally at ease and nothing was too much trouble. It felt as if we were talking to a friend rather than a salesman, and for that we are totally grateful. Good luck in all you do Cam, you deserve it.

The store is very presentable, and the staff are overwhelmingly approachable.
Wickes are a good company to buy from and sell good products

Craig in the Milton Keynes branch is an outstanding member of staff. Extremely helpful, diligent and careful. He is a real credit to your company and deserves recognition for this. I'm a very satisfied customer primarily because of Craig.

From our initial visit to the conclusion of our purchase Cam has provided outstanding service, his attention to detail and patience when dealing with changes and requests has exceeded our expectations, highly recommended and very pleased! Thanks again Cam !

We have a a great supportive experience going through the buying a kitchen time, Cameron Barton has helped us and been very patient with us. I would recommend him (and will) to others. we both felt at ease going through this process. Cam was great.

I had a new bathroom and downstairs toliet designed, supplied and installed by Wickes and their sub contractor Prestige Tiles.

The design consultant Scott was great. Very helpful all thorough the process. Even when there were a few changes as the orginal ordered sink was not quite right, the swap over and redund was sorted quickly.

Their subcontractor was always on time, had good communication through the process and did a excellent job. I am very happy with the finished job.

Wickes Milton Keynes has been a blessing when designing and purchasing our new kitchen. From the start to finish the process has been smooth, well informed and effortless. I have dreamed of a new kitchen for years and the team have made the dream a reality. Craig the Kitchen Manager was approachable the first time I entered the store and provided insight and advice surrounding product knowledge and practicality. He arranged for Sarah (kitchen planner) to come and visit us at home to measure and design our new kitchen. The process was smooth and Sarah completed the initial design quickly and as discussed. No problem or change was ever too complicated and with an effective communication line she made various changes to meet our needs and demands. Throughout I felt our needs and wishes were at the forefront of the process as opposed to a pressurised sale. We never once experienced any pressure to purchase unlike our experience at other retailers.
Once our kitchen was ordered, the customer service didn’t end. We were supported in store by Cara and Rachel to ensure we had other items required to complete the finish, including colour matching more paint for other areas of the room.
Delivery was quick and the gentleman delivering were courteous and professional.
Once our kitchen was fitted (by an independent fitter) just one item was damaged. A quick call to customer service and the replacement was shipped in a timely manner to enable the install to be completed.
Highly recommend this friendly professional team, and the products should you be looking to explore or purchase a new kitchen.

We received an excellent service from Cam, a Design Consultant at Wickes Milton Keynes. He was very open and responsive to our ideas and questions and helped us achieve a super design that we are so pleased with. His friendliness and approachability made the whole process (from initial questions in store to his home visit and the final design consultation) an enjoyable and satisfying experience.

Cameron Barton was excellent with the home visit and in store visit. Gave me great advice to help me finalise the purchase.

The fact that Wickes sent a surveyor to have a look at the property for the quote and later proposal for solar panel system, shows that this company genuinely cares about quality and are not like many other companies who would rush to a quote and proposal without having had a thorough look at the property

Cameron Barton was very supportive, explained everything to me in detail, and was very thorough, gave me many options and he has asked me to contact him anytime I want to change the design of my kitchen.

We’ve just bought our new kitchen from Wickes in Milton Keynes, and the experience so far has been excellent. Nathan, who helped us design it, has been genuinely fantastic. Supportive, attentive, and really helpful throughout the whole process. He took the time to listen to what we wanted and guided us through the design with great care. The kitchen is due for delivery, so we can’t comment on the installation just yet, but based on the service we’ve had so far, we couldn’t be happier. Highly recommend Nathan and the team at Wickes Milton Keynes!

1 word- WOW!

I visited the Wickes store and was greeted with the most wonderfully superb service from a smashing young lady named Cara. Helped me with all of my DIY needs, all with a smile and packed everything into the back of my car without a second thought. What a woman