Emily at Wickes in Gypsy Lane Lutin was super heloful in assisting me yesterday when I was looking for something in store. I cannot rate her highly enough, thank yoy
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Emily at Wickes in Gypsy Lane Lutin was super heloful in assisting me yesterday when I was looking for something in store. I cannot rate her highly enough, thank yoy
Company replied
In regards to the staff member Brett, he is a credit to the Luton store with such a bright future with the positive attitude he has. He doesn’t shy away from helping and always has such a can do attit... See more
Company replied
The sales assistant Abi was a great help to myself and my wife when we visited the Luton store after spending a fair bit of money she helped us out with making sure we had all the items we needed and... See more
Company replied
Following on from my 5th December review, and despite assurances from Wickes we are no further forward. Kitchen fitter was meant to come today to finish my parents kitchen, however hasn’t turned up, i... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
Gipsy Lane, Luton, Bedfordshire, LU1 3JH, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AJ was amazing, helped out with getting all the deliveries inside. Top G

Reply from Wickes - Luton
Emily at Wickes in Gypsy Lane Lutin was super heloful in assisting me yesterday when I was looking for something in store. I cannot rate her highly enough, thank yoy

Reply from Wickes - Luton
In regards to the staff member Brett, he is a credit to the Luton store with such a bright future with the positive attitude he has. He doesn’t shy away from helping and always has such a can do attitude towards customers and other staff

Reply from Wickes - Luton
Had A.J delivering some flooring for us. He gave us a hand bringing the items in the house

Reply from Wickes - Luton

Reply from Wickes - Luton
Very friendly and professional. Helped deliver the heavy products on a very hot day. Very happy with the service

Reply from Wickes - Luton
Got lost first time in Wicks. Nathan was very kind and helped me find what I was looking for !

Reply from Wickes - Luton
Nathan was an amazing asset to the company! He helped with a delivery a few days ago and lifted all the heavy stuff I couldn’t! Such a polite and caring young man!

Reply from Wickes - Luton
Placed an order for some timber and decking and the staff member Brett was good as gold assisting me and organising the delivery. Very helpful.

Reply from Wickes - Luton
Delivery just one day after ordering. Arrived at a good time and delivery driver AJ was so friendly and helpful. Will definitely use again.

Reply from Wickes - Luton
A big thank you to Laura Rusu who delivered excellent customer service.

Reply from Wickes - Luton
Counter tops arrived it excellent condition. AJ was was super helpful and friendly. Great experience!

Reply from Wickes - Luton
I found every time what I need on good prices, and the staff is always very helpful, yesterday I was back with some leftover materials and Laura helped me with the process quickly

Reply from Wickes - Luton
Excellent delivery driver , had him a few times very good !

Reply from Wickes - Luton
Delivery driver AJ very kind and help full, delivered on time and in good condition

Reply from Wickes - Luton
Emily was really helpful in the paint mixing and the checkout. She helped my dad and I get all the stuff we needed

Reply from Wickes - Luton
The delivery guy JJ arrived within the time provided. He was a very very nice gentleman. He kindly unloaded my delivery into my back garden as i had asked him to. Extremely pleasant and a pleasure to have a chat with. Excellent service

Reply from Wickes - Luton
Nathan from the Luton store offered amazing customer service and helped me with everything I needed, top notch staff member

Reply from Wickes - Luton
Laura Brett, the manager at the Luton Gypsy lame store was so patient and attentive. She was very kind and supportive throughout our time in the store and even when we were unsure of the quantity to get she was able to assist. Thank you again!

Reply from Wickes - Luton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.